Joella's Hot Chicken - Lexington

Stopped mid bite to make this review…Melinda was a doll! Felt the love and loved the chicken. It won’t disappoint.

Atmosphere: 5

Food: 5

Service: 5

This was my first time at Joella’s, at the recommendation of my daughter. I will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

We had supper here after our Ash Wednesday service and I was thrilled to see they had fish on the menu. The cod platter was delicious! The fish was flaky and the batter was light and flavorful. My two young adults LOVE Joella's and the location on Cochran Road has the best staff and we are never disappointed. The staff person at the front counter this night was friendly, helpful and made us feel very welcome. Thank you so much for a pleasant evening and tasty meals.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot, Fried, Jumbo Tenders \u0026 Waffles Chicken \u0026 Waffles, Ella's Fav, Jojo Sauce, Crispy Fries Southern Sides

It will not let me attach a picture for some reason, but i've noticed one of my nuggets was raw after already eating eight, hoping I don't get sick now

Atmosphere: 1

Food: 1

Service: 1

Excellent

Food: 5

Service: 5

I’m in here eating right now and the service is great they all treat you as family.. and the prices are cheap and they give you a lot of food for your money… I highly recommend this Joella’s in Lexington Ky, if you don’t like heat on your food get the southern food it doesn’t have any heat and it’s the best food ever that’s what I order every time…

Atmosphere: 5

Food: 5

Service: 5

Q was a phenomenal host!

Atmosphere: 5

Food: 5

Service: 5

Q was super helpful and friendly. Great food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tweener

Went to Joellas for my birthday lunch and I was blown away by the food (no surprise) and the service from both the front of house and back of house. They took care of me like a family member would! Big kudos to specifically Melinda and Bruce!

Melinda did great with fantastic service!

Atmosphere: 5

Food: 5

Service: 5

Ordered some big sammies.... hot with slaw and pickles. Also ordred ghost pepper tenders and sourhern tenders. We ordered pickup and were there early enough to wait for it.

Nashville Hot outside of Nashville proper is hard to pull off.

Id put the flavor of the sauce and the quality of the bun and slaw at a 4+. The heat of the hot was a little disappointing but the ghost pepper was ok. The chicken was the problem... over-cooked and old. Held under a lamp? They choked on what should be the easiest part... quality control of fried chicken.

We were hoping for better.

Food: 2

This place was recommended to me and it did not disappoint! The employee assisting me was so nice and helpful. Will be coming back!!!

Atmosphere: 5

Food: 5

Service: 5

Q was so helpful when we were trying to decide what to order. It was a great experience all around!

Atmosphere: 5

Food: 5

Service: 5

My daughter and I came in for lunch on 1/23/26. The lady behind the counter was doing a great job during a very busy lunch rush when the GM started yelling at her in front of customers. He was completely unprofessional and rude. No one deserves to be treated like that esp in front of a restaurant full of people.

Atmosphere: 3

Food: 5

Service: 3

Lady behind the counter was very, very nice, but sick. She literally picked her nose KNUCKLE deep in front of us then handed us drinks from the same hand without washing them, telling us her “cold was killing her.” Food came out cold, no pickle and mine only had sauce dribbled on top instead of being tossed, with large tendons in both strips (a first).Fries were also cold, which is unacceptable when you wait 15-20 minutes in a mostly empty dining room. I’ve eaten at the one in Hamburg regularly and never had a problem…they are always a five star experience ,but the Cochran Rd location was a disgusting experience and we will never go back.

Atmosphere: 2

Food: 1

Service: 1