The Krogers in KY are far from being the eco-conscious or environmentally friendly business they tout being. For example, they are always stocked to the brim with regular brand toilette papers, but rarely if not never have recycled toilette paper. Same goes for their organic produce. The KY state Kroger brand is not supportive of the people's efforts towards this country's positive change because Kroger is sadly still living back in the 20th century. I suggest supporting trader joes, co-ops, fresh market, & whole foods until they catch up with everyone.
Kim W.
Just left with $136.00 groceries and find that my fresh raspberries were placed on top of my ground beef and ground sausage. Is bagging not taught any more? Had to throw them out
Richard S.
I recently participated in Kroger Credit Card promotion where you suppose to receive one year of "Boost" delivery service for a year. I activated in October and was charged $59 for Boost membership. In early November I called the credit card company and they indicated the "credit" would show up on November statement. I received the statement on line a few days ago and still no credit. I called credit card company and they gave me the Kroger rewards number. Called that number and they tried to give me 590 fuel points (which is worth less than $10. They did because that's all they could do? So they transferred to a supervisor and I was told I'd get points equal to the $59. So this morning I looked and no points anywhere? Seems very unprofessional for a Company like Kroger? Please Kroger do what you say you are going to do!!!
Esen S.
This store always has issues with item availability and poorly stocked shelves. Employees are unhelpful at best but I think sometimes it may not be their fault because the computer system is so pathetic. Watch out when checking out because their system will ring up items wrong on a regular basis and it's never to your advantage. You will end up paying $8 for asparagus which is supposed to ring up &2.50 and the little dude will tell you that's what it's supposed to be until he figures out you're right then he's the one annoyed with you. The only reason I shop here is because it's close to my house. Otherwise, it's a poorly run store with a lot of empty shelves, messy environment and annoyed employees. Only come here if you run out of other options.
Lindsay P.
Worst experience with pickup at this location. Order was suppose to be ready at 2:30. Checked in at 2:30 only to wait in parking spot until 3:45 for it to finally come out. Manager Cody did not apologize when I finally asked for him at 3:15. He told me they are doing the best they can and running 1-1.5 hours late. No phone call or email letting me know this. Store manager Doug also just made excuses. The whole experience was absolutely unacceptable and I highly recommend NOT doing grocery pickup for convenience at this location.
Michael B.
Well they close before the time they say. Generally don't smile. Functional, I guess. I mean, ain't no bad a*** so..
Leigh Anne H.
PLEASE DO BETTER - First time only one lane open. I asked the cashier to wipe the wet sticky, nasty stuff off of the conveyer belt, he got an attitude.
Lindsay K.
HORRIBLE. The managers are the most rude managers we've ever had the displeasure of working with. Time and time again, the store associates make promises or make mistakes, and the managers say the complete opposite or berate the customer. They do not care about the customers here! Please, if you're looking for cake or flowers, go support a local business where I'm sure it'll be more worth your while. The bakery misspelled a word on a cake for our church, and the florist made a promise to charge a certain amount for flowers which the manager laughed in our face and charged us more. It is always a stressful experience going to this location--especially now that costs have risen all around!--so take my advice and go elsewhere!!
Jeff F.
I have been coming to this exact Kroger for 20 years. Today may be the last time. I haven't filled up gas here in a while but always get my groceries, so seeing these high gas prices I figured I'd have some fuel points to lessen the load on the Mastercard. Get to the pump, type in my code: Invalid rewards member. Type in my parents code: same thing. I try another pump and another to no avail. Kroger is screwing their customers out of fuel points when we need them the most and I won't stand for it. I hate to support Walmart, but I call on all my fellow lexingtonians to shop Walmart until Kroger makes a public and sincere apology!!!
Marina Marsh
Kim at the Bakery was amazing! She went out of her way to help me and was quick and efficient, even though they were extremely busy! Great experience overall
Really? I was there today @ 4:00 in the afternoon and they weren't really busy. That said, when I went to check out, they had ONE lane open. Yes, ONE LANE... and there wer 18 customers in that line, most with full carts! I went to the front desk and ask them to call a manager to get some lines open. The RUDE (as always) guy named Erik claimed the did. I waited 10 more minutes and no lines opened, so I left my cart. I am a LOYAL Kroger shopper, but this is BS.
Elaine D.
I had never been to the Beaumont Kroger. It isn't in my neighborhood and, anyway, I'm a Trader Joe's girl. I needed a few things and decided to stop by. It's a huge Kroger and, being unfamiliar with it, I had to wander the isles looking for my items. Other than what I needed, I didn't spend much time there. This is a huge Kroger, and I will say they are well stocked and have a larger selection of some things than other stores. Worth a stop. 95
Gabe P.
I've always been a fan of the Kroger chain . Too bad there aren't any locations were I live. I came here on a Saturday afternoon to pick up a few items. At the entrance there were lots of shopping carts and hand sanitizer available. This particular store was really nice and clean. I couldn't figure out the layout of the store , so I walked around a lot looking for what I needed. They had some beautiful looking seafood but it was useless to me since steaming wasn't an option. However, I did locate some already steamed lemon pepper shrimp for a very reasonable price , and it was good. While browsing, I noticed they sold clothing as well. The cashier who assisted me at checkout was nice and helpful- I requested paper bags and they accommodated my request.
Kelly M.
One stop shop for everything you would need. I loved browsing the aisles for different types of food. The store was clean and well organized. Checkout was very fast.
Jeanine Johnson
Clean and lots of inventory! A great variety of items!
The Krogers in KY are far from being the eco-conscious or environmentally friendly business they tout being. For example, they are always stocked to the brim with regular brand toilette papers, but rarely if not never have recycled toilette paper. Same goes for their organic produce. The KY state Kroger brand is not supportive of the people's efforts towards this country's positive change because Kroger is sadly still living back in the 20th century. I suggest supporting trader joes, co-ops, fresh market, & whole foods until they catch up with everyone.
Just left with $136.00 groceries and find that my fresh raspberries were placed on top of my ground beef and ground sausage. Is bagging not taught any more? Had to throw them out
I recently participated in Kroger Credit Card promotion where you suppose to receive one year of "Boost" delivery service for a year. I activated in October and was charged $59 for Boost membership. In early November I called the credit card company and they indicated the "credit" would show up on November statement. I received the statement on line a few days ago and still no credit. I called credit card company and they gave me the Kroger rewards number. Called that number and they tried to give me 590 fuel points (which is worth less than $10. They did because that's all they could do? So they transferred to a supervisor and I was told I'd get points equal to the $59. So this morning I looked and no points anywhere? Seems very unprofessional for a Company like Kroger? Please Kroger do what you say you are going to do!!!
This store always has issues with item availability and poorly stocked shelves. Employees are unhelpful at best but I think sometimes it may not be their fault because the computer system is so pathetic. Watch out when checking out because their system will ring up items wrong on a regular basis and it's never to your advantage. You will end up paying $8 for asparagus which is supposed to ring up &2.50 and the little dude will tell you that's what it's supposed to be until he figures out you're right then he's the one annoyed with you. The only reason I shop here is because it's close to my house. Otherwise, it's a poorly run store with a lot of empty shelves, messy environment and annoyed employees. Only come here if you run out of other options.
Worst experience with pickup at this location. Order was suppose to be ready at 2:30. Checked in at 2:30 only to wait in parking spot until 3:45 for it to finally come out. Manager Cody did not apologize when I finally asked for him at 3:15. He told me they are doing the best they can and running 1-1.5 hours late. No phone call or email letting me know this. Store manager Doug also just made excuses. The whole experience was absolutely unacceptable and I highly recommend NOT doing grocery pickup for convenience at this location.
Well they close before the time they say. Generally don't smile. Functional, I guess. I mean, ain't no bad a*** so..
PLEASE DO BETTER - First time only one lane open. I asked the cashier to wipe the wet sticky, nasty stuff off of the conveyer belt, he got an attitude.
HORRIBLE. The managers are the most rude managers we've ever had the displeasure of working with. Time and time again, the store associates make promises or make mistakes, and the managers say the complete opposite or berate the customer. They do not care about the customers here! Please, if you're looking for cake or flowers, go support a local business where I'm sure it'll be more worth your while. The bakery misspelled a word on a cake for our church, and the florist made a promise to charge a certain amount for flowers which the manager laughed in our face and charged us more. It is always a stressful experience going to this location--especially now that costs have risen all around!--so take my advice and go elsewhere!!
I have been coming to this exact Kroger for 20 years. Today may be the last time. I haven't filled up gas here in a while but always get my groceries, so seeing these high gas prices I figured I'd have some fuel points to lessen the load on the Mastercard. Get to the pump, type in my code: Invalid rewards member. Type in my parents code: same thing. I try another pump and another to no avail. Kroger is screwing their customers out of fuel points when we need them the most and I won't stand for it. I hate to support Walmart, but I call on all my fellow lexingtonians to shop Walmart until Kroger makes a public and sincere apology!!!
Kim at the Bakery was amazing! She went out of her way to help me and was quick and efficient, even though they were extremely busy! Great experience overall
Restaurantji Recommends
Really? I was there today @ 4:00 in the afternoon and they weren't really busy. That said, when I went to check out, they had ONE lane open. Yes, ONE LANE... and there wer 18 customers in that line, most with full carts! I went to the front desk and ask them to call a manager to get some lines open. The RUDE (as always) guy named Erik claimed the did. I waited 10 more minutes and no lines opened, so I left my cart. I am a LOYAL Kroger shopper, but this is BS.
I had never been to the Beaumont Kroger. It isn't in my neighborhood and, anyway, I'm a Trader Joe's girl. I needed a few things and decided to stop by. It's a huge Kroger and, being unfamiliar with it, I had to wander the isles looking for my items. Other than what I needed, I didn't spend much time there. This is a huge Kroger, and I will say they are well stocked and have a larger selection of some things than other stores. Worth a stop. 95
I've always been a fan of the Kroger chain . Too bad there aren't any locations were I live. I came here on a Saturday afternoon to pick up a few items. At the entrance there were lots of shopping carts and hand sanitizer available. This particular store was really nice and clean. I couldn't figure out the layout of the store , so I walked around a lot looking for what I needed. They had some beautiful looking seafood but it was useless to me since steaming wasn't an option. However, I did locate some already steamed lemon pepper shrimp for a very reasonable price , and it was good. While browsing, I noticed they sold clothing as well. The cashier who assisted me at checkout was nice and helpful- I requested paper bags and they accommodated my request.
One stop shop for everything you would need. I loved browsing the aisles for different types of food. The store was clean and well organized. Checkout was very fast.
Clean and lots of inventory! A great variety of items!