McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2359 Richmond Rd, Lexington
(859) 266-7816
About McDonald's
Customers' Favorites
McDonald's Reviews
I don't know what the hell happened at the McDonald's on Richmond Road this morning. I waited for 20 minutes on a mobile order that never came. When I realized they had charged me without bringing it out, I knocked on the employee door since nobody would answer the phone and the doors were locked. Finally, after a high schooler showed up for work and they let him in, I was finally able to ask a person WTF was going on. The woman, who said she was not a manager, told me that they...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's on Richmond Road generally offers good service, with varying days. The manager is commendable for their helpfulness, including returning a lost phone. The staff is known for their welcoming demeanor, making customers feel appreciated. One customer highlighted the freshness of their Big Mac and fries, noting it as the best they have received at any McDonald's, even during late hours. However, some may find the fish sandwiches less appealing, and milkshakes lacking in thickness. While the location provides a clean and quiet atmosphere, it is also recognized as a great spot for kids. There are limited gluten-free options, which may not be suitable for those with celiac disease. Some customers have experienced issues with order accuracy, indicating that getting the complete order can be hit or miss. A vegetarian option of salad is available, but customers should be aware of the challenges in receiving all items as ordered.