3 stars and more recent positive review after 2 year old one below. Angela her hurried hustle badly Hastily hosting her guests= beyond and over and above. Ty sister
Possibly racists against caucasian men. I don't see any working there , when I returned to Lexington in March of 2016 i applied and was denied there. You don't see any caucasian men working there nor , have I ever. Lots of complaints..
Mary Nearon
Order on line for delivery, half of my order was missing, try to reach store and there was NO answer, my kids were not able to eat their meals, so I went straight to the store!!!!!
Service: 1
Jack Walker
didn’t get all the food i paid for. lame ahhh mcdonald’s
Atmosphere: 1
Food: 3
Service: 1
Joe Jones
Love Mcd they have beat gravy breakfast around
Lisa Murphy
My morning ritual to c my girls Amber and Sasha VERY HARD WORKING FRIENDLY LADIES SERVICE SUPER FAST steak beagles for over a yr now
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Burrito
Roscoe Coyle
Just failed health inspection
Food: 1
Service: 1
Kei Mah
I ordered from the Order Here big screen app and says to choose a table and relax as the food will be delivered. I waited for almost 10-15mins with no sight of anyone coming. It’s not even a busy day..whole floor was empty except 2-3! So I went over to the counter, nobody even responded even though I’ve said excuse me several times! Yes, they heard me but they were all ignoring me due to their focuses on the drive thru! Well hello.. u have a customer here too! Finally a man responded and asked me and when I told him I’ve been waiting for my order for the past 20mins at my table, he looked around and found out my order was placed NOT ON MY TABLE but on ONLINE DELIVERY PICK UP COUNTER!! N he tells me that “it’s been right here, quoting my table no!” I was so embarrassed but then I knew he wasn’t right because clearly I wasn’t expecting to pick up my own food (which was cold by now) at the online pick up counter!! If ur eating here inside the restaurant, it says the food will be delivered to your table!! So peeps.. now u know! Mc Donald’s either need to change their policy or their staffs! Ok I’m right now watching another family waiting for their order in their table.. let’s see what’s their reaction!
Atmosphere: 2
Food: 2
Service: 1
John Burchett
Was fast and friendly
Atmosphere: 4
Food: 5
Service: 5
Party Boys
Best in lex shout out to the black lady who took my order quick good tasting fresh Everytime order #228
Atmosphere: 5
Food: 5
Service: 5
Angela
The mangers at this store is very freaking rude and i stopped going there because of this...need better customer service there
On a tight budget with dipping sauce and fries. Did not have latest happy meal toys
Atmosphere: 1
Food: 3
Service: 2
Ernie Barber
Can't get an order right.
Taylor
It’s so aggravating paying for food that you don’t even receive in your order. I ordered about $20 worth of food tonight around 9:30. Nothing crazy, a total of 4 sandwiches, a large fry, and a drink. There was no line in the drive thru at all. Just one other car at the window, then someone who pulled up behind me after I ordered. Point being they were not busy. Please tell me how I ended up with someone else’s food that was about half of what I ordered? Is it really that difficult to put the right order in a bag and pass it through the window? The employees seem to really not care whatsoever. They really need to get it together. Is it too much to ask for them to give me what I paid for? People really should avoid this location unless you want to pay money for food you don’t receive.
Atmosphere: 1
Food: 1
Service: 1
Chuck Gilliam
Big Breakfast with Hotcakes never disappoints. And it's the cheapest item on the breakfast menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
Curlyhead25418
I usually go here because they have fresh food but this time my experience was trash. I ordered through the app. The payment went through as pending on my bank account and I also got a receipt sent to my email but the app was still at the payment part. When I walk in and tell them what happened the manager said “that don’t got nothing to do with me” and “I can’t do nothing about it”. I leave and a couple days later the payment processed so I got no food, no sorry, or anything and I’m out of like $10. Hopefully I can get it disputed. They definitely need better staff. Tbh this was my push to stop going to McDonald’s again.
3 stars and more recent positive review after 2 year old one below.
Angela her hurried hustle badly
Hastily hosting her guests= beyond and over and above. Ty sister
Possibly racists against caucasian men. I don't see any working there , when I returned to Lexington in March of 2016 i applied and was denied there. You don't see any caucasian men working there nor , have I ever. Lots of complaints..
Order on line for delivery, half of my order was missing, try to reach store and there was NO answer, my kids were not able to eat their meals, so I went straight to the store!!!!!
Service: 1
didn’t get all the food i paid for. lame ahhh mcdonald’s
Atmosphere: 1
Food: 3
Service: 1
Love Mcd they have beat gravy breakfast around
My morning ritual to c my girls Amber and Sasha VERY HARD WORKING FRIENDLY LADIES SERVICE SUPER FAST steak beagles for over a yr now
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Burrito
Just failed health inspection
Food: 1
Service: 1
I ordered from the Order Here big screen app and says to choose a table and relax as the food will be delivered. I waited for almost 10-15mins with no sight of anyone coming. It’s not even a busy day..whole floor was empty except 2-3! So I went over to the counter, nobody even responded even though I’ve said excuse me several times! Yes, they heard me but they were all ignoring me due to their focuses on the drive thru! Well hello.. u have a customer here too! Finally a man responded and asked me and when I told him I’ve been waiting for my order for the past 20mins at my table, he looked around and found out my order was placed NOT ON MY TABLE but on ONLINE DELIVERY PICK UP COUNTER!! N he tells me that “it’s been right here, quoting my table no!” I was so embarrassed but then I knew he wasn’t right because clearly I wasn’t expecting to pick up my own food (which was cold by now) at the online pick up counter!! If ur eating here inside the restaurant, it says the food will be delivered to your table!!
So peeps.. now u know! Mc Donald’s either need to change their policy or their staffs!
Ok I’m right now watching another family waiting for their order in their table.. let’s see what’s their reaction!
Atmosphere: 2
Food: 2
Service: 1
Was fast and friendly
Atmosphere: 4
Food: 5
Service: 5
Best in lex shout out to the black lady who took my order quick good tasting fresh Everytime order #228
Atmosphere: 5
Food: 5
Service: 5
The mangers at this store is very freaking rude and i stopped going there because of this...need better customer service there
Restaurantji Recommends
On a tight budget with dipping sauce and fries. Did not have latest happy meal toys
Atmosphere: 1
Food: 3
Service: 2
Can't get an order right.
It’s so aggravating paying for food that you don’t even receive in your order. I ordered about $20 worth of food tonight around 9:30. Nothing crazy, a total of 4 sandwiches, a large fry, and a drink. There was no line in the drive thru at all. Just one other car at the window, then someone who pulled up behind me after I ordered. Point being they were not busy. Please tell me how I ended up with someone else’s food that was about half of what I ordered? Is it really that difficult to put the right order in a bag and pass it through the window? The employees seem to really not care whatsoever. They really need to get it together. Is it too much to ask for them to give me what I paid for? People really should avoid this location unless you want to pay money for food you don’t receive.
Atmosphere: 1
Food: 1
Service: 1
Big Breakfast with Hotcakes never disappoints. And it's the cheapest item on the breakfast menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
I usually go here because they have fresh food but this time my experience was trash. I ordered through the app. The payment went through as pending on my bank account and I also got a receipt sent to my email but the app was still at the payment part. When I walk in and tell them what happened the manager said “that don’t got nothing to do with me” and “I can’t do nothing about it”. I leave and a couple days later the payment processed so I got no food, no sorry, or anything and I’m out of like $10. Hopefully I can get it disputed. They definitely need better staff.
Tbh this was my push to stop going to McDonald’s again.
Atmosphere: 1
Food: 1
Service: 1
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