McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2483 Nicholasville Rd, Lexington
(859) 278-5902
About McDonald's
Customers' Favorites
McDonald's Reviews
The Nicholasville Rd. location in Lexington is the worst McDonalds on the planet. They mess your order up every time, they’re rude and I’m not sure anybody in there can count to 10 or tie their own shoes. Avoid this place.
So I have been to this McDonald’s three times since moving here. EVERY SINGLE TIME I have went through I sit at the intercom waiting for them to take my order for 5 mins or + and I’m a very very patient person and very kind because you never know what is going in the store or if someone if having a rough day or if they are training or not. Besides that I finally get my order placed and pull through and pay. Everyone I have ever came into contact with there is very incredibly...read full review
The staff here are rude and incompetent. They cannot run a drive through to save their lives. They fix orders and let people sit for 5+ minutes waiting to place their order. It happens over and over. Rude interactions. They have zero customer service skills. They act like they are bothered with anything asked if them. If you don’t want the job then leave. There are good people waiting for you to get out of the way.
Ratings
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 11PM |
McDonald's, the well-known fast-food chain, offers a menu with burgers, fries, and more. Customers have shared mixed experiences; some find the wait times long, especially during busy hours, while others appreciate the quick service at times. The staff are generally friendly and polite, often showing that southern hospitality, and they tend to go the extra mile to make customers feel welcomed. The restaurant is kept clean and tidy, with staff frequently mopping and cleaning to ensure a pleasant environment. Many customers find the location convenient for lunch or a quick meal, especially because of its close proximity to work and the benefits of the McDonald’s rewards program, which allows earning points for free items. The drive-thru setup is well thought out, making it easy for customers to order from their cars. The place is very kid-friendly, with polite workers, clean areas, and plenty of seating. Wheelchair parking and accessible doors make it easy for everyone to visit. Despite occasional delays, McDonald's continues to strive to serve its customers in its own unique way.