Usually I enjoy this place but that night they burned the food and the waitress barely checked in with us. Sad thing is there were very few people there. I have had better experiences when they are packed with people.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Great Pizza, Personal Pizza, Sicilian Pepperoni Rolls
Jenna Asebedo
One star for food, they forgot sauces for the to go order, food was cold, wait took longer than expected. N/a for service and atmosphere
Atmosphere: 1
Food: 1
Service: 1
Catherine
Everything is excellent. The pizza and cheesecake were so good! The server was so nice to us.
Atmosphere: 5
Food: 5
Service: 5
Earl Hurt
We stopped by there because they were the only pizza place open past 9... We Loved it... Pizza and Calzone were delicious!!! A+
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Pizza, Calzones, One-Topping Pub Pizza
bri
Went here a few weeks ago, it was great. But my second time a couple weeks ago was horrendous. Server barely checked on us. There was one point where two people were waiting to be seated and our server was sitting across the room in eyesight of the front door, she was on a laptop and I saw her look over, but she completely ignored them. Eventually one of them went to the doorway of the kitchen, asked for assistance, and he was ignored. He was there to pick up an online order and waited 20 minutes before someone even offered to help. Beyond that, my food was dry and overcooked. We were checked on, maybe 4 times by our server within the almost 2 hour span. We had to ask for our drinks to be refilled. Terrible experience, I will not be dining there again.
Atmosphere: 1
Food: 1
Service: 1
Tyler Reynolds
Worst experience I've ever had at a restaurant. server had no idea how to do his job and did not clean up any of our plates or give refills, barely got checked on and we ended up ordering desert to try to redeem the experience and order the cheesecake with wild berries only to wait 20 minutes to get cheesecake with no berries on it, when we spoke with a manager about our horrible experience he blamed the server and told us he would "straighten the server out" like a disappointed father rather than offer us any compensation. He also let us know he couldn't replace the cheesecake because the rest of it was still frozen. Absolutely terrible experience for my grandmothers birthday. Will never go back and do not recommend
Atmosphere: 1
Food: 2
Service: 1
Napoleon Stratton
Came in they never served me. Disappointed.
Atmosphere: 1
Food: 1
Service: 1
Robert
Me and my family just had dinner here this evening. It was our first time eating at Old Chicago Pizza. Our server was AWESOME and she was extremely NICE! We'll definitely be back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Great Pizza
Siddharth Pradhan
We love the Chicago thick pizza base and always try to make an excuse to go there. also the beer menu always has rotating options, so you get to try something new every time apart from the regulars.Vegetarian options: There are vegetarian only pizza options, and you can ask to remove meat from items like nachos and make them veggie only
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Artichoke Dip, Italian Nachos, Veggie 7 Pizza
Michael
Good deep dish pizza and lots of different beer on tap
Pretty average.Not very busy at all (about 20% capacity) but took about 10 minutes to get a table and about 30 minutes to get food after ordering.Dont get the boneless wings as they are just something like Gordon Food Service chicken heated and tossed in some sauce.Pizza was pretty good.Pizza roll good.Spaghetti & meatballs good.Service friendly but for some reason hesitant to give water refills (would literally only fill 1 of 5 glasses and we'd have to ask each time.I had a beer and while I wouldn't have ordered another, as former food service staff...always ask if you can get them another since lots of margin on drinks and dessert...oh, and wasn't asked if we wanted dessert.I think some of this just comes down to training.
Atmosphere: 3
Food: 3
Service: 3
Bill Clark
2024 Review: I was hesitant to update this review because I used to love this place and came here 2x a week years (many mini tour beer shirts over several years) ago but after the last 2 visits I won't be back. Both times we waited 10-15min for a server to come get drink orders. Slow service and food overall. Last time we waited 50 minutes for half of a wrong order and another 30 for the rest of it and they were not even busy. At most 50-60% filled and no wait for tables. Nothing was done to comp us in anyway having to wait almost an hour and 1/2 for our food. Drinks sat empty multiple times and it took 10min after food was delivered to realize we were waiting on silverware and napkins to start eating.Pre-2022: Great food and service. If you like beer, this is a place to check out if you're in the area.
Atmosphere: 2
Food: 4
Service: 1
david bupte
I normally don't post negative reviews, I just simply don't go back. However, my family's experience here was so utterly poor I really am obligated to forewarn others. We waited over half an hour to be seated (they wrote my cell on some random scrap paper, should've seen the red flag), and then it was all downhill. Literally no staff on a Saturday night, and the little help they had were clearly untrained with no support (I almost felt bad). Once seated, I saw half the tables were empty, yet everyone was on the waiting list?? After the drink order was placed along w/ kid's food order since my 7 yr old was starving, it took another 20 just to get waters and 1 beer (mind you the drinks were served cradled in the server's arms, apparently they have no trays??). Another long wait, still no kid's food, and still not able to place our main order. Called for a manager but big surprise - no one came. Regrettably, I was forced to pull the plug, cut our losses, and leave. The kids cried with empty bellies, but no doubt it was the right decision. Literally anywhere else is a better option than this place. Clearly, the ownership here has either zero interest or knowledge on how to run a business. You have been warned
Atmosphere: 1
Food: 1
Service: 1
Charlie MJr. (CharlieMJr)
Awesome place, and great food.Update: Don't know why BUT apparently they have hardly any staff because we had a 30-45 min wait even though AT LEAST half the seating was EMPTY. The staff that was there was GREAT but it took entirely too long to get our stuff. Seems like poor management.
Atmosphere: 3
Food: 4
Service: 4
JAY YOUNG
Terrible service. Waiter was very disrespectful to multiple tables and took forever. Messed up the orders and wait time was ridiculous. If I could give no stars, I would
Usually I enjoy this place but that night they burned the food and the waitress barely checked in with us. Sad thing is there were very few people there. I have had better experiences when they are packed with people.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Great Pizza, Personal Pizza, Sicilian Pepperoni Rolls
One star for food, they forgot sauces for the to go order, food was cold, wait took longer than expected. N/a for service and atmosphere
Atmosphere: 1
Food: 1
Service: 1
Everything is excellent. The pizza and cheesecake were so good! The server was so nice to us.
Atmosphere: 5
Food: 5
Service: 5
We stopped by there because they were the only pizza place open past 9... We Loved it... Pizza and Calzone were delicious!!! A+
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Pizza, Calzones, One-Topping Pub Pizza
Went here a few weeks ago, it was great. But my second time a couple weeks ago was horrendous. Server barely checked on us. There was one point where two people were waiting to be seated and our server was sitting across the room in eyesight of the front door, she was on a laptop and I saw her look over, but she completely ignored them. Eventually one of them went to the doorway of the kitchen, asked for assistance, and he was ignored. He was there to pick up an online order and waited 20 minutes before someone even offered to help. Beyond that, my food was dry and overcooked. We were checked on, maybe 4 times by our server within the almost 2 hour span. We had to ask for our drinks to be refilled. Terrible experience, I will not be dining there again.
Atmosphere: 1
Food: 1
Service: 1
Worst experience I've ever had at a restaurant. server had no idea how to do his job and did not clean up any of our plates or give refills, barely got checked on and we ended up ordering desert to try to redeem the experience and order the cheesecake with wild berries only to wait 20 minutes to get cheesecake with no berries on it, when we spoke with a manager about our horrible experience he blamed the server and told us he would "straighten the server out" like a disappointed father rather than offer us any compensation. He also let us know he couldn't replace the cheesecake because the rest of it was still frozen. Absolutely terrible experience for my grandmothers birthday. Will never go back and do not recommend
Atmosphere: 1
Food: 2
Service: 1
Came in they never served me. Disappointed.
Atmosphere: 1
Food: 1
Service: 1
Me and my family just had dinner here this evening. It was our first time eating at Old Chicago Pizza. Our server was AWESOME and she was extremely NICE! We'll definitely be back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Great Pizza
We love the Chicago thick pizza base and always try to make an excuse to go there. also the beer menu always has rotating options, so you get to try something new every time apart from the regulars.Vegetarian options: There are vegetarian only pizza options, and you can ask to remove meat from items like nachos and make them veggie only
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Artichoke Dip, Italian Nachos, Veggie 7 Pizza
Good deep dish pizza and lots of different beer on tap
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Great Pizza
Restaurantji Recommends
Pretty average.Not very busy at all (about 20% capacity) but took about 10 minutes to get a table and about 30 minutes to get food after ordering.Dont get the boneless wings as they are just something like Gordon Food Service chicken heated and tossed in some sauce.Pizza was pretty good.Pizza roll good.Spaghetti & meatballs good.Service friendly but for some reason hesitant to give water refills (would literally only fill 1 of 5 glasses and we'd have to ask each time.I had a beer and while I wouldn't have ordered another, as former food service staff...always ask if you can get them another since lots of margin on drinks and dessert...oh, and wasn't asked if we wanted dessert.I think some of this just comes down to training.
Atmosphere: 3
Food: 3
Service: 3
2024 Review: I was hesitant to update this review because I used to love this place and came here 2x a week years (many mini tour beer shirts over several years) ago but after the last 2 visits I won't be back. Both times we waited 10-15min for a server to come get drink orders. Slow service and food overall. Last time we waited 50 minutes for half of a wrong order and another 30 for the rest of it and they were not even busy. At most 50-60% filled and no wait for tables. Nothing was done to comp us in anyway having to wait almost an hour and 1/2 for our food. Drinks sat empty multiple times and it took 10min after food was delivered to realize we were waiting on silverware and napkins to start eating.Pre-2022: Great food and service. If you like beer, this is a place to check out if you're in the area.
Atmosphere: 2
Food: 4
Service: 1
I normally don't post negative reviews, I just simply don't go back. However, my family's experience here was so utterly poor I really am obligated to forewarn others. We waited over half an hour to be seated (they wrote my cell on some random scrap paper, should've seen the red flag), and then it was all downhill. Literally no staff on a Saturday night, and the little help they had were clearly untrained with no support (I almost felt bad). Once seated, I saw half the tables were empty, yet everyone was on the waiting list?? After the drink order was placed along w/ kid's food order since my 7 yr old was starving, it took another 20 just to get waters and 1 beer (mind you the drinks were served cradled in the server's arms, apparently they have no trays??). Another long wait, still no kid's food, and still not able to place our main order. Called for a manager but big surprise - no one came. Regrettably, I was forced to pull the plug, cut our losses, and leave. The kids cried with empty bellies, but no doubt it was the right decision. Literally anywhere else is a better option than this place. Clearly, the ownership here has either zero interest or knowledge on how to run a business. You have been warned
Atmosphere: 1
Food: 1
Service: 1
Awesome place, and great food.Update: Don't know why BUT apparently they have hardly any staff because we had a 30-45 min wait even though AT LEAST half the seating was EMPTY. The staff that was there was GREAT but it took entirely too long to get our stuff. Seems like poor management.
Atmosphere: 3
Food: 4
Service: 4
Terrible service. Waiter was very disrespectful to multiple tables and took forever. Messed up the orders and wait time was ridiculous. If I could give no stars, I would
Atmosphere: 1
Service: 1