Richmond road is always the one I compare stores too. I love panda but this location the food is barely warm and I always have to ask for fresh food when I come in. Staff not nearly as nice as Richmond rd Location. I have tried 3 times now and it just never changes. Love panda but this location needs to step there game up a lil đ all with love guys sorry.
Atmosphere: 3
Food: 2
Service: 5
Richard
Came in with my girlfriend and needed two plates, homie Jay did 2 at once and was really cool. Shoutout Jay, give them a raise.
Atmosphere: 5
Food: 5
Service: 5
Drea Roberts
DO NOT EAT HERE ! ZOOM IN ON THE BROCCOLI And they had the nerve to ask me if I wanted it replaced.
Kolt Belcher
First time here, had to stop to get the pregnant wife some food before going home. The Food was good, but the night shift guy Derrick should be fired. I went in to order, accidentally said steak instead of beef and he was quick to rudely interrupt me to say it was beef. I moved on from that, he tells me itâs going to be a 6 min wait on beef and broccoli. To which I reply that Iâm fine with. He tells me to wait in the lobby, which I do. 15 mins goes by and I go to check to see where theyâre at, to which the lady (not sure who was on the front line, but she was nice.) Told me that he hadnât said anything and he was supposed to check me out before telling me to wait. I had to wait another few mins for him to come up front cause he was busy after being hollered at by the nice lady to come check me out. To top it off, he had an attitude at checkout as well. He was nice to everyone else but for some reason decided to catch an attitude with me. Everybody has bad days but man was just straight wasnât doing his job at this point.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Orange Chicken, Build Your Own Plate - 2 Half Sides
Gray Merritt
Iâm struggling to understand why online and on apps it says this location opens at 10 am! i was at the location at 10:15 in the morning sat in drive thru with no one answering and then parked to go inside and the doors were still locked. when i called no one answered the phone. but the employees inside looked at me and didnât even bother showing any type of costumer service. i work in food i understand being short staffed or behind for the day but to just blatantly ignore paying customers! management needs to come in here and make the people working understand that saying you open at 10 doesnât mean you should still have people waiting on you to unlock your doors at 10:30-10:45. disappointing.
Atmosphere: 1
Food: 4
Service: 1
Daemien Nitro
Was in town for a conference, took a family meal plan home on my way out. good service good food.
Faiyan
Worst Panda Express Iâve ever been to Seems like they really donât care about the customers!! Waited on the drive through line for over 15 minutes when the store looked dead Wish the owner knew about this And wish theyâd do better
Spencer
Tried to Call, no one will answer! Charged me for lrg cheese Rangoon 12pc but I got 3 pc.
This was not the o ly time have ordered, like many of your dishes, especially Rangoon, there's 4 of us.
Atmosphere: 1
Food: 2
Service: 1
Victor Logan
They stop making new food ~30 min before closing. Go to the one on Richmond Rd, they will make it fresh for you even at closing time.
Did not enter....went through drive-thru. Service was great and food excellent.
Martina Henson
While ordering at the drive thru, I informed the gentleman taking my order that their drive through screen was on a âdesktop computerâ background. He said that was none of his business but he would let the managers know. Once getting to the window, him and his coworkers where laughing and stood there while I was trying to gain there attention to grab some to go silverware. The food was great! But the negative and rude workers kinda ruin this location.
Atmosphere: 2
Food: 5
Service: 2
Sabrina Spillman
The food is always great, fresh and hot.
Atmosphere: 4
Food: 4
Service: 4
Alan L. Crabtree
We've just started going to Panda Express, and we are thoroughly happy with it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Plate - 2 Half Sides
Richmond road is always the one I compare stores too. I love panda but this location the food is barely warm and I always have to ask for fresh food when I come in. Staff not nearly as nice as Richmond rd Location. I have tried 3 times now and it just never changes. Love panda but this location needs to step there game up a lil đ all with love guys sorry.
Atmosphere: 3
Food: 2
Service: 5
Came in with my girlfriend and needed two plates, homie Jay did 2 at once and was really cool. Shoutout Jay, give them a raise.
Atmosphere: 5
Food: 5
Service: 5
DO NOT EAT HERE ! ZOOM IN ON THE BROCCOLI
And they had the nerve to ask me if I wanted it replaced.
First time here, had to stop to get the pregnant wife some food before going home. The Food was good, but the night shift guy Derrick should be fired. I went in to order, accidentally said steak instead of beef and he was quick to rudely interrupt me to say it was beef. I moved on from that, he tells me itâs going to be a 6 min wait on beef and broccoli. To which I reply that Iâm fine with. He tells me to wait in the lobby, which I do. 15 mins goes by and I go to check to see where theyâre at, to which the lady (not sure who was on the front line, but she was nice.) Told me that he hadnât said anything and he was supposed to check me out before telling me to wait. I had to wait another few mins for him to come up front cause he was busy after being hollered at by the nice lady to come check me out. To top it off, he had an attitude at checkout as well. He was nice to everyone else but for some reason decided to catch an attitude with me. Everybody has bad days but man was just straight wasnât doing his job at this point.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Orange Chicken, Build Your Own Plate - 2 Half Sides
Iâm struggling to understand why online and on apps it says this location opens at 10 am! i was at the location at 10:15 in the morning sat in drive thru with no one answering and then parked to go inside and the doors were still locked. when i called no one answered the phone. but the employees inside looked at me and didnât even bother showing any type of costumer service. i work in food i understand being short staffed or behind for the day but to just blatantly ignore paying customers! management needs to come in here and make the people working understand that saying you open at 10 doesnât mean you should still have people waiting on you to unlock your doors at 10:30-10:45. disappointing.
Atmosphere: 1
Food: 4
Service: 1
Was in town for a conference, took a family meal plan home on my way out. good service good food.
Worst Panda Express Iâve ever been to
Seems like they really donât care about the customers!!
Waited on the drive through line for over 15 minutes when the store looked dead
Wish the owner knew about this
And wish theyâd do better
Tried to Call, no one will answer! Charged me for lrg cheese Rangoon 12pc but I got 3 pc. This was not the o ly time have ordered, like many of your dishes, especially Rangoon, there's 4 of us.
Atmosphere: 1
Food: 2
Service: 1
They stop making new food ~30 min before closing. Go to the one on Richmond Rd, they will make it fresh for you even at closing time.
It is always a quiet low-key place, and there are plenty of choices of entrées and appetizers. I prefer the orange chicken. And I sometimes get the kids meal because it is plenty of food.
Restaurantji Recommends
Did not enter....went through drive-thru.
Service was great and food excellent.
While ordering at the drive thru, I informed the gentleman taking my order that their drive through screen was on a âdesktop computerâ background. He said that was none of his business but he would let the managers know. Once getting to the window, him and his coworkers where laughing and stood there while I was trying to gain there attention to grab some to go silverware. The food was great! But the negative and rude workers kinda ruin this location.
Atmosphere: 2
Food: 5
Service: 2
The food is always great, fresh and hot.
Atmosphere: 4
Food: 4
Service: 4
We've just started going to Panda Express, and we are thoroughly happy with it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Plate - 2 Half Sides
The food is very delicious at a very good price.
Atmosphere: 5
Food: 5
Service: 5
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