I'm not liking the order in your own and nobody is at the front to give you your cups for water or anything else. Too much automation and no reduction in prices.
Atmosphere: 5
Food: 5
Service: 4
Scott Castle
They DO NOT follow instructions from mobile orders.
Food: 4
Service: 2
Carolyn Roberts
There was no service. Placed the order on a kiosk. When ready they hollered your name to pick up. Tables dirty. Had to ask for glasses for our drinks. Ordered cup. Was 1/2 full.
Atmosphere: 4
Food: 4
Service: 3
Brian Reno
No hair nets? Oh, we pull our hair back. Yeah, not a couple of guys. Cross contamination? Yeah, worker wearing gloves was observed coming from the kitchen, using the register, handling cash, then back into the kitchen, touching things in there, then coming back out, grabbing some bread from the front cabinet.....those should have been changed at least once. A little disturbing as I watched other workers making sandwiches, also wearing gloves. Low counter, labeled specifically for use by the disabled to be able to retrieve their food? Yeah, used as storage, or as a desk or whatever, but piled with stuff so it would be unusable, not to mention the stool sitting in the way.
Atmosphere: 2
Food: 4
Service: 2
Nick Edgerly
Samuel did a great job! Kind and friendly. The staff are always prompt, the wait times are low, and the lobby is always very clean.
Atmosphere: 5
Food: 5
Service: 5
Diana Alshammary
I just want to take a moment to recognize Amanda, the manager at this Panera Bread. She is by far the best manager I’ve ever seen. Her customer service above & Beyond . She’s attentive, kind, and makes sure every guest feels welcomed and taken care of. You can tell she truly cares about both her customers and her team. Amanda is the reason I’ll keep coming back . Panera is lucky to have her!
Atmosphere: 5
Food: 5
Service: 5
Charlee Dolin
Waited for over thirty minutes for my food, then gave me the complete wrong order
Food: 2
Amy Broaddrick
I love Panera , but this location is terrible . Very slow and always out of food. I went at 9:30 and did an online order for a bagel, cream cheese and a large tea . No cream cheese and no large cups . Last time I went to dinner at 4, order a Caesar Salad and they were out of dressing . It’s also soooo slow . New management is needed, because you are losing customers every day !
Atmosphere: 3
Food: 1
Service: 1
I C
Ordered a soup and sandwich for lunch. The chicken noodle soup was all broth and consisted of 1 noodle and 2 pieces of chicken. The sandwich was ok. Definitely not worth getting anything here.
Audrey Stempel
Had a great lunch with a friend. Panera is consistent. They were flying their pride flag in June and that impressed me as that isn't the easiest thing to do these days. Definitely want to support this business. Let us hang out and talk, no rushing us to turn the table over.
I'm not liking the order in your own and nobody is at the front to give you your cups for water or anything else. Too much automation and no reduction in prices.
Atmosphere: 5
Food: 5
Service: 4
They DO NOT follow instructions from mobile orders.
Food: 4
Service: 2
There was no service. Placed the order on a kiosk. When ready they hollered your name to pick up. Tables dirty. Had to ask for glasses for our drinks. Ordered cup. Was 1/2 full.
Atmosphere: 4
Food: 4
Service: 3
No hair nets? Oh, we pull our hair back. Yeah, not a couple of guys. Cross contamination? Yeah, worker wearing gloves was observed coming from the kitchen, using the register, handling cash, then back into the kitchen, touching things in there, then coming back out, grabbing some bread from the front cabinet.....those should have been changed at least once. A little disturbing as I watched other workers making sandwiches, also wearing gloves. Low counter, labeled specifically for use by the disabled to be able to retrieve their food? Yeah, used as storage, or as a desk or whatever, but piled with stuff so it would be unusable, not to mention the stool sitting in the way.
Atmosphere: 2
Food: 4
Service: 2
Samuel did a great job! Kind and friendly. The staff are always prompt, the wait times are low, and the lobby is always very clean.
Atmosphere: 5
Food: 5
Service: 5
I just want to take a moment to recognize Amanda, the manager at this Panera Bread. She is by far the best manager I’ve ever seen. Her customer service above & Beyond . She’s attentive, kind, and makes sure every guest feels welcomed and taken care of. You can tell she truly cares about both her customers and her team. Amanda is the reason I’ll keep coming back . Panera is lucky to have her!
Atmosphere: 5
Food: 5
Service: 5
Waited for over thirty minutes for my food, then gave me the complete wrong order
Food: 2
I love Panera , but this location is terrible . Very slow and always out of food. I went at 9:30 and did an online order for a bagel, cream cheese and a large tea . No cream cheese and no large cups . Last time I went to dinner at 4, order a Caesar Salad and they were out of dressing . It’s also soooo slow . New management is needed, because you are losing customers every day !
Atmosphere: 3
Food: 1
Service: 1
Ordered a soup and sandwich for lunch. The chicken noodle soup was all broth and consisted of 1 noodle and 2 pieces of chicken. The sandwich was ok. Definitely not worth getting anything here.
Had a great lunch with a friend. Panera is consistent. They were flying their pride flag in June and that impressed me as that isn't the easiest thing to do these days. Definitely want to support this business. Let us hang out and talk, no rushing us to turn the table over.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Slow and hate the self service kiosk. Difficult to get the attention of the workers behind the counter.
Atmosphere: 3
Food: 3
Service: 3
Madison Pierce is the best! Love her customer service
Atmosphere: 5
Food: 5
Service: 5
Fresh and good
Atmosphere: 5
Food: 5
Service: 5
The slowest Panera everytime I come it’s like people are moving in ancient time. No one has a sense of urgency it’s ridiculous
Food: 5
Service: 1
👍👍👍👍👍 good breakfast sandwiches
Atmosphere: 5
Food: 5
Service: 5
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