“Papa John's pizza guy had a fiasco delivering my pizza. I was so furious it brought me to tears! I naturally reported my disappointment to their customer support. I received a phone call today from their manager. He explained to me they had a full day with unexpected orders/larger than normal. He was very nice and I was reimbursed by giving me store credit for how much I spent/lost on my order from the other day. It made my day.
I also would like to add that Papa John's has the best bread sticks. I don't think you can get plain bread sticks at any other pizza establishment in Lexington Kentucky either.“
“Want much of a Papa fan before but I've been eating here close to a year now. While every pizza hasn't been great, it's been very above average overall. The pizza I got tonight was one of the best. Sometimes they miss extra add-ons but they won't mind fixing it if they do. Friendly, fast, and above average.“
“They always do great. Only complaint is Not specific to this location, but they outsource drivers thru DoorDash and it’s usually a bad experience. I do not use DoorDash because it’s unreliable. I prefer employed delivery drivers because it’s more reliable. I expect guaranteed reliable service when delivery is an option. DoorDash is not that, nor is it hygienic.“
“Solid location. Pizza and Parmesan bites were ready fast and steaming hot for pickup.
Vegetarian options: Veggie pizza, and the like
Parking: Right out in front of store
Wheelchair accessibility: Looked easy and very accessible“
“Food is always fresh and the service is on point, I normally only order pizzas late at night.
Vegetarian options: If you want a vegetarian pizza you can customize one online. They have olive, onions, green bell peppers, jalapeno, banana pepper.“
“I just wanted to thank the Papa John’s pizza on Avenue of Champions in Lexington Kentucky for the free personal pizza. I was in town for a UK rifle match and was wondering where to eat lunch when one of your employees giving away free pizzas to UK football fans approached my truck ans I sat in traffic and offered me a pizza.
Because of your generosity, PJ is on my permanent list of go to pizza places now.
Thank you.“
“I came in after 2 failed attempts at getting $300 gift cards from other stores. Ashley was super knowledgeable, helpful, friendly, professional and fast finally I got my gift cards for the people I do business with. thank you again so much Ashley! you're amazing!“
“I usually don’t even like papa John’s but this specific store makes some amazing pizza!! I keep going back and the pizza is always so fresh, cheesy and the toppings are generous. This last anchovi thin crust I got in the photos actually reminded me of the pizza I got in New York although a much smaller slice, haha.“