They clearly don’t ready any modifications to your order, so be weary of that! Absolute joke. How hard is it to make a pizza, and how hard is it to count dipping sauces to go with an order? Ridiculous!
Misty Phillips
Been waiting on delivery for 3 hrs. Had to go pick it up myself.
Atmosphere: 1
Food: 5
Service: 1
Debbie VJ
The atmosphere was a little wild that night because it was UK basketball game night. They got our pizza out to us after asking just once. And we were out of there and the pizza was delicious. Crust was great. I just wish I'd had two butter sauces for a large pizza that would have been nice
Atmosphere: 5
Food: 5
Service: 5
Ian Morrison
service is unacceptable. Go anywhere else
Atmosphere: 1
Food: 1
Service: 1
Jack Henry
I normally have a better experience here, but just received an order with every single modifier ignored. Extra cheese on a light cheese pizza, barely cooked when specified well done, wings are extremely chewy when meant to be crispy, all sauces given were wrong.
Atmosphere: 2
Food: 1
Service: 3
Louis Chadwell
So ordered 3 extra large new York style pizza they sent them by Door dash there where cold when got here literally pick the whole pizza up in my hand and held it was so cold call the store told the manager as well send them back and I'll remake the three pizzas all they did was reheat two of them and made a new one because the bottom of the crust was burnt until it had been reheated ask for all three of them not to be cut my third one was cut this has happened the last four times I've ordered from there the store is literally going downhill night shift management is horrible
Food: 1
Service: 1
W. Park
Not a fan of the delivery vendors or cost of delivery but the pizza was hot & tasty!
Z “3swords” P
If I wanted a dasher to bring me my food I would sign up for door dash
Destiny
I came in after 2 failed attempts at getting $300 gift cards from other stores. Ashley was super knowledgeable, helpful, friendly, professional and fast finally I got my gift cards for the people I do business with. thank you again so much Ashley! you're amazing!
Atmosphere: 5
Service: 5
Jared Daugherty
One of the reasons my family likes Papa John's is that signature garlic sauce cup. It's something that has always set Papa John's apart from the other chain pizza places. But no matter how many times I request an extra garlic cup or order garlic cup with my bread sticks they never give it at this location.
Last order I requested two extra garlic cups, I didn't check at drive-thru, I guess shame on me for expecting to get what I pay for, but I drove home only to find out I didn't get the extra garlic cups I paid for. I think this is the last straw for me on Papa John's.
Pizza Hut has better deals and also now has a comparable tasting garlic butter cup, that they always give you when you order it.
Thanks Papa, you were my favorite growing up but just like my father always told me, you're a disappointment.
Ordered online for delivery, paid the money and received the completely wrong order. Thus having to go out there physically and get the correct order, and they offered nothing but a remake. Honestly. You order food and pay the delivery fees it should be CORRECT. DO BETTER.
Atmosphere: 1
Food: 1
Service: 1
Sharon Howard
Received notice my pizza was ready for pickup. Sat in the drive through waiting while the window was open and people walked past until I honked my horn. Waited another 8 minutes and then was told one of my pizzas had to be remade. Total time from getting to restaurant until receiving my pizza was 25 minutes!! This location is usually much better than this, but tonight was awful.
Rhonda Starr
I ordered a large half & half pizza. The first one the cheese bubbled up so the manager made me another pizza. I appreciate Papa Johns pizza. The employees were all nice & courteous to me. Good pizza!!!!! Keep up the good job
Sara Brewer
I've been doing the online carry-out from this location for a few months now. I find it incredibly reliable: my order is always correct, it gets made super quickly, it is always excellent quality, and the employees at the drive-thru are super nice. They almost always have good deals online for select menu items, too! Love grabbing a quick pizza from here!
Travis Dietz
Food was cold because they used door dash to deliver
They clearly don’t ready any modifications to your order, so be weary of that! Absolute joke. How hard is it to make a pizza, and how hard is it to count dipping sauces to go with an order? Ridiculous!
Been waiting on delivery for 3 hrs. Had to go pick it up myself.
Atmosphere: 1
Food: 5
Service: 1
The atmosphere was a little wild that night because it was UK basketball game night. They got our pizza out to us after asking just once. And we were out of there and the pizza was delicious. Crust was great. I just wish I'd had two butter sauces for a large pizza that would have been nice
Atmosphere: 5
Food: 5
Service: 5
service is unacceptable. Go anywhere else
Atmosphere: 1
Food: 1
Service: 1
I normally have a better experience here, but just received an order with every single modifier ignored. Extra cheese on a light cheese pizza, barely cooked when specified well done, wings are extremely chewy when meant to be crispy, all sauces given were wrong.
Atmosphere: 2
Food: 1
Service: 3
So ordered 3 extra large new York style pizza they sent them by Door dash there where cold when got here literally pick the whole pizza up in my hand and held it was so cold call the store told the manager as well send them back and I'll remake the three pizzas all they did was reheat two of them and made a new one because the bottom of the crust was burnt until it had been reheated ask for all three of them not to be cut my third one was cut this has happened the last four times I've ordered from there the store is literally going downhill night shift management is horrible
Food: 1
Service: 1
Not a fan of the delivery vendors or cost of delivery but the pizza was hot & tasty!
If I wanted a dasher to bring me my food I would sign up for door dash
I came in after 2 failed attempts at getting $300 gift cards from other stores. Ashley was super knowledgeable, helpful, friendly, professional and fast finally I got my gift cards for the people I do business with. thank you again so much Ashley! you're amazing!
Atmosphere: 5
Service: 5
One of the reasons my family likes Papa John's is that signature garlic sauce cup. It's something that has always set Papa John's apart from the other chain pizza places. But no matter how many times I request an extra garlic cup or order garlic cup with my bread sticks they never give it at this location.
Last order I requested two extra garlic cups, I didn't check at drive-thru, I guess shame on me for expecting to get what I pay for, but I drove home only to find out I didn't get the extra garlic cups I paid for.
I think this is the last straw for me on Papa John's.
Pizza Hut has better deals and also now has a comparable tasting garlic butter cup, that they always give you when you order it.
Thanks Papa, you were my favorite growing up but just like my father always told me, you're a disappointment.
Food: 2
Service: 1
Restaurantji Recommends
Ordered online for delivery, paid the money and received the completely wrong order. Thus having to go out there physically and get the correct order, and they offered nothing but a remake. Honestly. You order food and pay the delivery fees it should be CORRECT. DO BETTER.
Atmosphere: 1
Food: 1
Service: 1
Received notice my pizza was ready for pickup. Sat in the drive through waiting while the window was open and people walked past until I honked my horn. Waited another 8 minutes and then was told one of my pizzas had to be remade. Total time from getting to restaurant until receiving my pizza was 25 minutes!! This location is usually much better than this, but tonight was awful.
I ordered a large half & half pizza. The first one the cheese bubbled up so the manager made me another pizza. I appreciate Papa Johns pizza. The employees were all nice & courteous to me. Good pizza!!!!! Keep up the good job
I've been doing the online carry-out from this location for a few months now. I find it incredibly reliable: my order is always correct, it gets made super quickly, it is always excellent quality, and the employees at the drive-thru are super nice. They almost always have good deals online for select menu items, too! Love grabbing a quick pizza from here!
Food was cold because they used door dash to deliver
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