Stopped in to grab an iced tea and use the restroom. The considerate and self-aware person who was there before me left the bathroom with zero paper. On my way out, I told one of the employees, who could not have been more helpful and friendly. Just a delightful and engaging gal. Seems it's harder and harder to find friendly folks, but not here. Well done, Qdoba!
Atmosphere: 5
Food: 5
Service: 5
Rowan Kenning
Consistently forgets items and makes items incorrectly. Avoid
Tiger Hayden
The past couple visits have been a big thumbs down. One visit I ordered a steak bowl and they maybe put five chunks of steak in that entire bowl. Employee seemed pretty put off when I asked him to add more respectfully. This last visit I ordered only a cup of queso and It cost over $8. Every visit is unpleasant so it’s not just a one time occurrence. It seems that is the culture of the business. Better off going to an actual Hispanic restaurant if you’re gonna spend that kind of money and get that kind of service.
Atmosphere: 2
Food: 3
Service: 1
Tevis Team (TevisTeam)
I tried to eat here at least twice a month. I've always enjoyed my food from them
Atmosphere: 3
Food: 4
Service: 4
Dan Everhart
It's been too typical for meat to be burnt, noticeable in taste. Chips as well are too often way over baked, beyond being editable. I've been patient, but this order is the last straw. I ordered 3-cheese Nachos, chips on the side. At checkout I was asked if I wanted to add anything else, and I reminded her that all that was left was the chips that go with this order. I thought she added those while I *paid, but when I got home I found all she added were a large wad of paper napkins, two plastic forks and a plastic knife; NO CHIPS. I drove all the way back for the chips and explained the issue. She nodded and unwrapped a full chip bin and gave me a bag. I'm home again, and the chips are overbaked yet cold. And the steak, again has burnt sides. I'm done visiting any Qdoda for a long time if not permanently, and if I ever do visit one it will NEVER be the nearby Qdoba at 101 E Tiverton Way, Lexington KY. There's a taco-truck across the street; surely they're better.
T King
Always fast friendly service. Hot fresh food and large quantities for a good price.
Atmosphere: 5
Food: 5
Service: 5
J Beasley
The service here is always amazing. The food is a little dry sometimes but such is the game for fast food like this. The service was really good and informative. Will definitely be back.
Terrible service. Employee had attitude serving customer. They make u wait for no reason.
Christian M
My son had to rush to the hospital he haid almost 200 blood pressure had diarrhea never going back to qudoba never I wish I could sue and get a refund but I don’t know how to do that
Atmosphere: 1
Food: 1
Service: 1
Sam Halstead
Your workers need some serious boss time! I walked in to 3 of them just standing there talking and cutting up, they continued to just stand there and joke with me standing and waiting to order. There was one other person in the restaurant waiting on their food. So after one of them looked over at me and rolled their eyes, then began to walk over to me, I just turned and left. Is this really how you want your customers treated? Just plain RUDE!
Food: 1
Service: 1
Julie Summers
Jaz and Ross were super helpful and friendly!
Atmosphere: 5
Food: 5
Service: 5
James Brown
Food Was REALLY Bland with Not much flavor. Also, I wasn't even asked if I wanted a drink, and besides the nice lady starting the orders at the beginning of the line, the other 2 manager and employee acted like they were doing the customers a favor, wrong! I haven't had Qdoba in 10 years or so because it's sucks compared to darn near any other Mexican Food Restaurant/ fast food, except maybe Taco Bell. Stay Away Folks And Go Somewhere Else, Same Money, Equals Way Better Food Somewhere Else.
Short staffed
Atmosphere: 5
Food: 5
Service: 5
Stopped in to grab an iced tea and use the restroom. The considerate and self-aware person who was there before me left the bathroom with zero paper. On my way out, I told one of the employees, who could not have been more helpful and friendly. Just a delightful and engaging gal. Seems it's harder and harder to find friendly folks, but not here. Well done, Qdoba!
Atmosphere: 5
Food: 5
Service: 5
Consistently forgets items and makes items incorrectly. Avoid
The past couple visits have been a big thumbs down. One visit I ordered a steak bowl and they maybe put five chunks of steak in that entire bowl. Employee seemed pretty put off when I asked him to add more respectfully. This last visit I ordered only a cup of queso and It cost over $8. Every visit is unpleasant so it’s not just a one time occurrence. It seems that is the culture of the business. Better off going to an actual Hispanic restaurant if you’re gonna spend that kind of money and get that kind of service.
Atmosphere: 2
Food: 3
Service: 1
I tried to eat here at least twice a month. I've always enjoyed my food from them
Atmosphere: 3
Food: 4
Service: 4
It's been too typical for meat to be burnt, noticeable in taste. Chips as well are too often way over baked, beyond being editable. I've been patient, but this order is the last straw. I ordered 3-cheese Nachos, chips on the side. At checkout I was asked if I wanted to add anything else, and I reminded her that all that was left was the chips that go with this order. I thought she added those while I *paid, but when I got home I found all she added were a large wad of paper napkins, two plastic forks and a plastic knife; NO CHIPS. I drove all the way back for the chips and explained the issue. She nodded and unwrapped a full chip bin and gave me a bag. I'm home again, and the chips are overbaked yet cold. And the steak, again has burnt sides. I'm done visiting any Qdoda for a long time if not permanently, and if I ever do visit one it will NEVER be the nearby Qdoba at 101 E Tiverton Way, Lexington KY. There's a taco-truck across the street; surely they're better.
Always fast friendly service. Hot fresh food and large quantities for a good price.
Atmosphere: 5
Food: 5
Service: 5
The service here is always amazing. The food is a little dry sometimes but such is the game for fast food like this. The service was really good and informative. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Great food and customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hand-Crafted Guacamole \u0026 Chips
Every time I come to this location, they’re always out of food items and seem to be chronically understaffed.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Terrible service. Employee had attitude serving customer. They make u wait for no reason.
My son had to rush to the hospital he haid almost 200 blood pressure had diarrhea never going back to qudoba never I wish I could sue and get a refund but I don’t know how to do that
Atmosphere: 1
Food: 1
Service: 1
Your workers need some serious boss time! I walked in to 3 of them just standing there talking and cutting up, they continued to just stand there and joke with me standing and waiting to order. There was one other person in the restaurant waiting on their food. So after one of them looked over at me and rolled their eyes, then began to walk over to me, I just turned and left. Is this really how you want your customers treated? Just plain RUDE!
Food: 1
Service: 1
Jaz and Ross were super helpful and friendly!
Atmosphere: 5
Food: 5
Service: 5
Food Was REALLY Bland with Not much flavor. Also, I wasn't even asked if I wanted a drink, and besides the nice lady starting the orders at the beginning of the line, the other 2 manager and employee acted like they were doing the customers a favor, wrong! I haven't had Qdoba in 10 years or so because it's sucks compared to darn near any other Mexican Food Restaurant/ fast food, except maybe Taco Bell. Stay Away Folks And Go Somewhere Else, Same Money, Equals Way Better Food Somewhere Else.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Burritos, Tortilla Chips
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