Red Lobster

I want to first preface this by saying that this was only my second experience at this location, and my first visit was nothing like this. However, my second time around was honestly very frustrating.
My group of seven made a reservation for 5:30 PM for a birthday meal, and we were seated exactly at 5:30 on the dot. While they were on time, it did make our group a bit anxious as we waited, especially as the time got closer and we worried they might seat us late. Our drinks were taken promptly, and our food orders shortly after. However, they took their time bringing out the biscuits and a martini that one of us ordered. The martini itself was missing the brownie bite it was supposed to come with, which at first didn’t seem like a big deal before the food came out. Then, our food took about an hour to arrive. I don’t know about you, but waiting an hour for food feels excessive to me. On top of that, one of our sides never arrived, and after our meals were served, the waiter just never checked on us again. I had to flag him down just to get our checks. Not only was an item completely missing, but my Shrimp Alfredo was also disappointing—the shrimp looked, felt, and tasted undercooked, and the Alfredo pasta tasted like it had no sauce at all. I had two others in my party taste it, and we all agreed it just tasted like plain, wet noodles. How do I know the shrimp was undercooked? Because I also ordered the shrimp scampi, which was cooked just fine, AND another person in my party also ordered the shrimp Alfredo and had no issues with it. Overall, it was a series of small issues that made the experience frustrating. I understand that mistakes happen, but the fact that our server never checked on us and we had to ask for the missing item to be taken off the bill felt like something that could have easily been avoided. Had our table been checked up on at all it may have given us a chance to have our issues fixed, even if it took an ENTIRE HOUR for them to serve our food. We waited an hour for food that was both missing an item and poorly prepared, and instead of checking in, our table seemed like an afterthought until we flagged the server down. In the end, we left over an hour and a half after being seated, dealing with all of these issues.

Atmosphere: 3

Food: 2

Service: 2

Elijah was a wonderful server! Super friendly and efficient!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Lobster, Surf and Turf, Cheddar Biscuits, Lobster Tail

Elijah was great.

Atmosphere: 5

Food: 5

Service: 5

Calvin was friendly, attentive, and made our dining experience that much greater!

Kid-friendliness: This was our first restaurant experience with our 3mo. old and it went great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheddar Biscuits, Coconut Shrimp, Mashed Potatoes

Ellis was very helpful

Atmosphere: 4

Food: 4

Service: 5

Love this location! The food is always exceptional, as is the service - even with takeout orders. Ellis went above and beyond to ensure we had everything we needed to make our meal at home as pleasurable as the dine-in experience at this location. He was so kind and accommodating. We will be back!

Atmosphere: 5

Food: 5

Service: 5

Great car side service from Ellis! Thanks!

Food: 5

Service: 5

Recommended dishes: Cheddar Biscuits

Food Excellent! Server was awesome!
Elijah was friendly, courteous and on top of our drinks amd needs.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Lobster

Besides the food our waiter Elijah was very professional and attentive to all of our needs. We enjoyed our Brunch very much.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Shrimp Crab Legs & Lobster Tail, Ultimate Feast

Lee was an exceptional server !

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: King Crab, Cheddar Biscuits

The food was excellent as always, but our waiter Shauna was great. I have rarely had this good of service. Thank you Shauna.

Atmosphere: 4

Food: 5

Service: 5

Excellent food and service from Elijah

Wheelchair accessibility: Easy access 😎

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Grilled Shrimp Crab Legs & Lobster Tail, Red Lobster, Cheddar Biscuits

This location always does a great job. Ellis in particular took great care of us. Thanks so much!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheddar Biscuits, Crispy Brussels Sprouts

It's Lobsterfest and the food was delicious and very fairly priced. Our server Levi was awesome and very helpful getting us exactly what we were wanting. He had very wonderful suggestions. Thank you Levi. The manager Liz also came around to check on us a nice touch. In all a great evening.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Shrimp Crab Legs & Lobster Tail

Our server, Levi, was very attentive to our needs. The food was good as always. We got lucky and showed up during "Lobsterfest".

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheddar Biscuits, Coconut Shrimp, Lobster Tail