Sarku Japan

I love when I get charged for “extra rice” because I didn’t want vegetables … they also refused to give me the fresh rice when I asked because the rice that had been sitting there didn’t look warm at all . Got my food and imagine that , it wasn’t warm at all . Don’t think I’ll be back

Atmosphere: 2

Food: 2

Service: 1

Rudest man/owner? ever, honestly asking for additional wasabi or pickled ginger (even to purchase) is like asking for free meal
Got sick after eating here

This is one of the best food places in the mall cafe, it was great!

Atmosphere: 5

Food: 5

Service: 5

Best chicken I’ve had in a

Atmosphere: 5

Food: 5

Service: 5

Mmmm teriyaki

Atmosphere: 4

Food: 5

Service: 4

Food seems great but the attitude of the employees is horrible. They seem to have little to no communication or social skills and it comes off as rude more than anything.

Atmosphere: 5

Food: 5

Service: 1

Always

Atmosphere: 5

Food: 5

Service: 5

This is my go to place to eat when I go to Lexington. I will definitely go out of my way just to eat here. The portions are huge and the price isn’t bad at all.

Atmosphere: 5

Food: 5

Service: 5

Incredibly rude. Will not listen when I ask for extra teriyaki sauce. They just start screaming that the food is in the bag. I won’t go back. I know they don’t speak English that well at this store but there’s no reason to scream at me and refuse to answer my question.

They like to charge extra for everything. I wanted extra rice and they charged $0.50 extra. I even got a small cup of water, they charged another $0.50 for it. They are greedy when their food is not great quality. Won’t be back.

This is very clean place to eat and the food o so good I'll be eating there when I visit the mall again with my wife

Old lady that takes your order is super rude and mean. I could never trust such a mean person to total strangers (who are customers) for no reason. Food is trash. Stay away and hopefully the owner finds somebody better or they go out of business. There are tons of great options 10ft from this lady and she has the audacity to act like this.

Register lady kept rushing me To order. They refused to make me fresh food. They told me no because they’re closing but it was only 7:55pm and they close at 9pm. HORRIBLE CUSTOMER SERVICE!!

No, never again. The Old lady that takes your order was so impatient that once I order she charged me 37 cents even tho I gave her my free teriyaki meal ticket that I could redeem. Then, once I was where I pick up my food this man put the food in front of me and I asked him, “is this mine?” He says “I don’t know, you can take both plates” and so I took them and the old lady started yelling at me saying that I was stealing her food and I tell her that he told me to take them and the man innocently said “I didn’t talk you anything” so I don’t recommend this place if you look for good service and food. I’m never coming back till that Old Lady is gone.

Do NOT order from here. It is inedible. There is NO teriyaki on the chicken teriyaki, It is a common complaint. I looked at the reviews after I ordered and everyone is complaining about it. I called them I was so upset that it was so bad inasmuch as we are weekly customers. I might as well have talked to my dog about it. The manager told several different undecipherable stories and then told me they would do better next time. I told her it was THE NEXT TIME. No offer to fix it. They have been recently closed by the health department. I found that out after I googled them to complain about my order and what they were going to do about it. I had delivery charges on top of the food costs. I will never order from them again. These people deserve to go out of business. I was previously a regular customer.