Every time I go through there something is wrong with the order. This time they didn't complete my order so I asked for a refund on what was missing. I was told that they couldn't refund it to my card that it would have to be cash the next time I come through. (What?)??? Not sure why they can't figure out how to refund it back. After telling the girl that I would NEVER be back to that location she proceeds to tell me that that's the only way she can do it. I told her that I would chalk it up as a loss and tell everyone. So here I am.
Atmosphere: 1
Food: 1
Service: 1
Miag0907
Now I just bought there and they forgot part of the order I ordered and when I came back to get it, which was supposed to be ready, the person at the window treated me aggressively and rudely and told me that I had to wait in line for everyone. For the rest, that is incorrect because I paid for my hot dog and they were the ones who forgot. I lost my money and did not revive my order. Lack of education and courtesy to the public. Lack of respect. The ambirguesas are poorly prepared. I do not recommend it at all.
Atmosphere: 1
Food: 1
Service: 1
Jeanine Kowalik
If I could leave 0 stars I would. They say “open 24 hours” on their website but will not take my order. The service seems like it’s only made up of the worst kind of people to exist in the planet. I’m sure they scraped the scum off of a pavement to create the people that work here. They refused to take our order because their system was “down” but we were already waiting in line for 20 min so their absolute disregard to our patience makes them unbearable. They prepare the food like they have only thumbs and two left hands and one brain cell.
Atmosphere: 1
Food: 1
Service: 1
Mike Khosraviani
Great fast food, good location, and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Chili Cheese Tots
Bill
We love Sonic. Worked for them twice, cooked, served, and now devour.Kid-friendliness: Ice Cream. Shakes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Tots, Burger
L L
Today I remembered why I don't come to the sonic on Richmond Rd. First of all it was $30 for 2 "value meals" and drinks. It took 20 minutes to get our food. Pretty sure all the little girls working there were smart aleck and didn't like the fact I was irritated they wouldn't do 2 orders in the drive thru so out of spite they made us pull in a stall and wait to forever for cold food.
Atmosphere: 1
Food: 1
Service: 1
Shaunda Hildebrand
Very quick and staff was great!
Atmosphere: 5
Food: 5
Service: 5
Antonio Morales
The manager was cool. Good was great.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Fudge Sundae, Chili Cheese Coney, Grilled Cheese, Dr Pepper, Loaded Tots, Tots, Cheeseburger, Burger, Breakfast Burrito, Fries
Duck Man
Last few times has been a little rocky and pushed away due to the computers rebooting or something and would wait up the road for 20 mins or so and go back and was told the same thing and I asked if it was still down because I was just here 20 mins ago. Magically it came back up. This last encounter was way better and food was on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Sonic Double Cheeseburger, Dr Pepper, Loaded Tots, Tots, Cheeseburger, Corn Dog, Burger, French Fries, Fries, Chili Cheese Tots
Monday morning. (Sunday night). 2/12/23 at 12:53am. Little past midnight. Came by to get a snack. As i pull in, I notice there are 0 cars parked and 0 in drive through. I see 3 employees sitting by the front door smoking cigarettes. I pull in the drive through, and I’m greeted with “give me just a moment”. Keep in mind the place is empty. I then proceed to sit there for 10 minutes, (no exaggeration) and then decide it’s best i just go home hungry. If the employee is so uninterested in doing their job of taking an order versus smoking a cigarette with friends, I can’t imagine the enthusiasm they would have to wash their hands or make a sandwich. Shame I spent energy writing a negative review but after an experience like this, I felt obligated. I’m not petty enough to take a picture of them smoking cigarettes as I drive off. It is what it is….
Atmosphere: 1
Food: 1
Service: 1
Robert Bowles
Stayed in line in drive-thru 45
Atmosphere: 1
Service: 1
Jules
I really enjoy their interesting flavors of their various, delicious shakes, like the strawberry cheesecake shake.Only criticism of this place is how long it takes for them to take your order and then make your order. Always seems to be a long wait.
Atmosphere: 2
Food: 4
Service: 3
dakota washington
Had to wait 20 MINUTES! Then they informed me they don't have ice cream. My poor bed ridden mother wanted a strawberry banana shake and now I cannot provide her with that. I'm fed up. Never coming to this Location again.
Every time I go through there something is wrong with the order. This time they didn't complete my order so I asked for a refund on what was missing. I was told that they couldn't refund it to my card that it would have to be cash the next time I come through. (What?)??? Not sure why they can't figure out how to refund it back. After telling the girl that I would NEVER be back to that location she proceeds to tell me that that's the only way she can do it. I told her that I would chalk it up as a loss and tell everyone. So here I am.
Atmosphere: 1
Food: 1
Service: 1
Now I just bought there and they forgot part of the order I ordered and when I came back to get it, which was supposed to be ready, the person at the window treated me aggressively and rudely and told me that I had to wait in line for everyone. For the rest, that is incorrect because I paid for my hot dog and they were the ones who forgot. I lost my money and did not revive my order. Lack of education and courtesy to the public. Lack of respect. The ambirguesas are poorly prepared. I do not recommend it at all.
Atmosphere: 1
Food: 1
Service: 1
If I could leave 0 stars I would. They say “open 24 hours” on their website but will not take my order. The service seems like it’s only made up of the worst kind of people to exist in the planet. I’m sure they scraped the scum off of a pavement to create the people that work here. They refused to take our order because their system was “down” but we were already waiting in line for 20 min so their absolute disregard to our patience makes them unbearable. They prepare the food like they have only thumbs and two left hands and one brain cell.
Atmosphere: 1
Food: 1
Service: 1
Great fast food, good location, and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Chili Cheese Tots
We love Sonic. Worked for them twice, cooked, served, and now devour.Kid-friendliness: Ice Cream. Shakes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Tots, Burger
Today I remembered why I don't come to the sonic on Richmond Rd. First of all it was $30 for 2 "value meals" and drinks. It took 20 minutes to get our food. Pretty sure all the little girls working there were smart aleck and didn't like the fact I was irritated they wouldn't do 2 orders in the drive thru so out of spite they made us pull in a stall and wait to forever for cold food.
Atmosphere: 1
Food: 1
Service: 1
Very quick and staff was great!
Atmosphere: 5
Food: 5
Service: 5
The manager was cool. Good was great.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Fudge Sundae, Chili Cheese Coney, Grilled Cheese, Dr Pepper, Loaded Tots, Tots, Cheeseburger, Burger, Breakfast Burrito, Fries
Last few times has been a little rocky and pushed away due to the computers rebooting or something and would wait up the road for 20 mins or so and go back and was told the same thing and I asked if it was still down because I was just here 20 mins ago. Magically it came back up. This last encounter was way better and food was on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Sonic Double Cheeseburger, Dr Pepper, Loaded Tots, Tots, Cheeseburger, Corn Dog, Burger, French Fries, Fries, Chili Cheese Tots
Fast drive-through food was hot and
Food: 5
Service: 5
Recommended dishes: Tots, Cheeseburger
Restaurantji Recommends
Loved pulled pork tots.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Tots
Monday morning. (Sunday night). 2/12/23 at 12:53am. Little past midnight. Came by to get a snack. As i pull in, I notice there are 0 cars parked and 0 in drive through. I see 3 employees sitting by the front door smoking cigarettes. I pull in the drive through, and I’m greeted with “give me just a moment”. Keep in mind the place is empty. I then proceed to sit there for 10 minutes, (no exaggeration) and then decide it’s best i just go home hungry. If the employee is so uninterested in doing their job of taking an order versus smoking a cigarette with friends, I can’t imagine the enthusiasm they would have to wash their hands or make a sandwich. Shame I spent energy writing a negative review but after an experience like this, I felt obligated. I’m not petty enough to take a picture of them smoking cigarettes as I drive off. It is what it is….
Atmosphere: 1
Food: 1
Service: 1
Stayed in line in drive-thru 45
Atmosphere: 1
Service: 1
I really enjoy their interesting flavors of their various, delicious shakes, like the strawberry cheesecake shake.Only criticism of this place is how long it takes for them to take your order and then make your order. Always seems to be a long wait.
Atmosphere: 2
Food: 4
Service: 3
Had to wait 20 MINUTES! Then they informed me they don't have ice cream. My poor bed ridden mother wanted a strawberry banana shake and now I cannot provide her with that. I'm fed up. Never coming to this Location again.
Atmosphere: 2
Food: 2