Starbucks @ City Center
110 W Main St, Lexington
(859) 523-7975
Recent Reviews
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Came here for my morning matcha back in July during our trip and enjoyed it every morning. The staff were very attentive and made drinks perfectly. Service was always quick!
Atmosphere: 5
Food: 5
Service: 5
Very good service and excellent product
Atmosphere: 5
Food: 5
Service: 5
The staff is notoriously rude and inconsistent. Not sure why no one m has done anything about it.
Atmosphere: 1
Food: 1
Service: 1
I worked at Starbucks so I understand sometimes it's busy, you don't have time to do what you need to, etc., but I was able to order food that they were out of (apparently they were out of everything) and now I'm skipping a meal since I used my break to get there.
Atmosphere: 1
Food: 1
Service: 1
3 employees. One was eating and texting. One was training another employee and spent most of the time chit chatting with that person. It took 18 min for 2 cappuccinos with only two people ahead of us. One person behind us got their order before us. Horrible service. Go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Worst service ever. Lazy employees, too busy talking to themselves rather than attending to customers. One employee is too busy snacking on the food items. Really, they hire employees that eat what's for sale?? Unreal for Starbucks.
Atmosphere: 1
Service: 1
This place is not only run over by homeless people, but the staff barely knows what they’re doing and feels very aloof. I waited for quite a while for my first drink. Then when I finally got it, I could tell that they completely forgot about my second drink. I stood there for a while and finally said something, and they slowly looked around and realize that they just forgot about the cup with the label, and didn’t make the drink yet. At that point, I had to head back to my hotel and I just told them to feel free to give it away to someone else.
Atmosphere: 2
Food: 3
Service: 1
bagel tasted like a cigarette
The bathroom wasn't
Atmosphere: 5
Food: 5
Service: 3
I was overcharged for a drink including a tip I did not wish to leave The counter help has major rude attitude The drink I ordered was watered down overpriced I plan on talking to corporate Would recommend avoiding this
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place is atrocious. The barista making drinks took multiple sips out of peoples drinks, after already waiting for OVER 25 minutes. This is absolutely ridiculous and vile. I’ve never experienced such horrid customer service in my 45 years of living. Disgusting. The place was cute though ??PLUSSSSSSSSSSSS the card reader was down. Never recommend
Atmosphere: 4
Food: 1
Service: 1
such a vibe. but they gave us 4 chocolate cake pops when we just asked for one peppermint cake pop. but I'm not complaining ?
Atmosphere: 5
Food: 5
Service: 4
The service was great and so were the employees! I got a tall decaf oat milk latte and my friend got a mint tea. They were all good. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Well, I guess I was one of the first ones in there. There were two women behind the counter, neither acknowledged me coming in or standing there. The larger lass was chatting with some other people casually while the other smaller lass made the coffee. When she was done with those orders, she took mine. It was so strange...I'm not even sure if the other girl worked there, she kept running out to a car parked out front.
Idk, it just wasn't up to par with the Starbucks' I usually go to. Won't go back, which stinks bc it's right there!!!
Atmosphere: 2
Service: 1
Always rude and out of everything
Atmosphere: 1
Food: 1
Service: 1
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