This typically is the best Starbucks in Lexington with great vibes to start the morning and the drinks typically are great. However I do not know what occurred with the person taking orders for drive thru on Thursday 12/4/25. She was extremely rude taking the order. I asked for an iced drink and got a hot one when I let her know it was wrong she rolled her eyes so I said never mind I’ll take it no worries then she slammed the drive thru window in my face. When I got to work the drink was not good at all. I am hoping it was just an off day not sure if the person before me was rude or not or what happened before I got there. I hope next time is a better experience.
Food: 1
Laurence Hickling
I came through drive thru and specifically asked for a gingerbread latte with the whipped cream but not the pumpkin powder because that is for pumpkin spice lattes not gingerbread. I got no whipped cream. Again. While I like your store it seems to be a company wide issue with leaving whipped cream off drinks. PS bring back the crystallized ginger for the gingerbread lattes. I don't know why you stopped
Atmosphere: 5
Food: 5
Service: 1
Jessica Hill
One of the slowest locations I’ve experienced and it had nothing to do with the amount of customers. They appear to be unorganised. If you ask for a drink to be made a particular way you better check it before you hit the road. Disappointed!
Yukti Sehgal
I did the drive-thru and ordered a vanilla latte. Scott, from the staff was kind and friendly. Will be visiting again. Thank you, Scott🌟
Food: 5
Service: 5
Ben Hauser
Too hard to get here from the highway
Kristen Diamond
So we went in and it was off to an okay start. It was around 8:15pm, they were in the middle of receiving a stock order, other than that 3 tables were occupied and had their order. There was one car in the drive thru at the time we entered. So they were busy in my eyes. The place definitely could have used some cleaning but they may have just had a rush. My girlfriend was trying to remember a drink she had and the gentleman at he counter was just smiling at us somewhat awkwardly and I told him the just of what she wanted. Vanilla Chai Latte Iced with Cold Foam. I asked him what it was and he said he didn’t know but could make something. I ordered the Cherry Chai Latte, the one with the cherry sprinkles on it. That part will come in handy in a moment. The other drink was a Venti Carmel Ribbon Crunch with an extra shot. He comes to $25, we pay, we wait. Meanwhile the delivery drivers dropping off the stock order to the store were more friendly than the staff. The guy at the register was not rude but you can tell when the treatment was sarcastic and somewhat off putting. So the drinks start coming and mine was okay but my favorite part is the cherry crunchies, I mean who doesn’t love those?? Well there aren’t any and I ask if they are out, she just looks around loosely and she says no. She has the bottle and I still had to ask if I curl have some. She hits those sprinkles with the flick of the wrist and that’s it. Literally like 12 red dots go on top of my drink. No I’m sorry, I forgot nothing. I’m the burden for wanting them. Then the “Venti” comes out and it’s a tall and our friend is cool so he was like did you charge me for a tall instead by accident? He was just trying to make sure he didn’t pay for something he didn’t get. I mean these things aren’t your basic $1 coffee, feel me? The girl, aka Sprinkle Police just starred at the order on the cup for a while without saying anything and the guy at the register comes over and says he didn’t make a mistake but he would remake it. Our friend is being really cool and saying if he was wrong not worry about it. I guess he wasn’t but then they start talking to each other in their headphones, snickering and just being people in the service industry that make you want to stay at home. It’s not that hard to be nice and it’s not that hard to make those coffees. I feel that people these days don’t like to earn the dollar by doing the work. And if you don’t like your job, look for a new one. What you shouldn’t do is be rude, sarcastic and not give customers what they are spending their hard earned money on. This location needs a revamp all the way around! I hope you all have a way better day!
Atmosphere: 1
Food: 1
Service: 2
Guy Webster
Great staff. Good drinkw. Nice location,
Atmosphere: 5
Food: 5
Service: 5
Luis Carlos Flores Arzola
Was pretty chill and the workers pretty kind so I will recomend this.
Atmosphere: 5
Food: 5
Service: 5
meray koca
I’ve been coming here all the time, I’m ordering always the same thing: mocha cookie crumble. Not constantly but pretty often is my drink just ice. Literally 3 sips of actual liquid to drink and the rest is always ice.
Atmosphere: 3
Food: 1
Service: 5
Luke Skywalker
Too nice! Tone it down just a little bit! Be personal, be yourself just a little bit. Sometimes Starbucks is just a little robotic!
December 9th 2024 ! That was the worst Starbucks I never been before , They don’t know how to do the drinks I paid extra so she can add caramel she didn’t even put some Never ! never go there
Atmosphere: 1
Food: 1
Service: 1
Jason Herbert
Fast, friendly service.
Atmosphere: 4
Food: 4
Service: 5
Corrissa
Went through the drive thru to get a ice chai tea and was told they are all out of chi for the night. They don't close until 10pm and I went through the drive thru at 9pm.
This typically is the best Starbucks in Lexington with great vibes to start the morning and the drinks typically are great. However I do not know what occurred with the person taking orders for drive thru on Thursday 12/4/25. She was extremely rude taking the order. I asked for an iced drink and got a hot one when I let her know it was wrong she rolled her eyes so I said never mind I’ll take it no worries then she slammed the drive thru window in my face. When I got to work the drink was not good at all. I am hoping it was just an off day not sure if the person before me was rude or not or what happened before I got there. I hope next time is a better experience.
Food: 1
I came through drive thru and specifically asked for a gingerbread latte with the whipped cream but not the pumpkin powder because that is for pumpkin spice lattes not gingerbread. I got no whipped cream. Again. While I like your store it seems to be a company wide issue with leaving whipped cream off drinks. PS bring back the crystallized ginger for the gingerbread lattes. I don't know why you stopped
Atmosphere: 5
Food: 5
Service: 1
One of the slowest locations I’ve experienced and it had nothing to do with the amount of customers. They appear to be unorganised. If you ask for a drink to be made a particular way you better check it before you hit the road. Disappointed!
I did the drive-thru and ordered a vanilla latte. Scott, from the staff was kind and friendly. Will be visiting again. Thank you, Scott🌟
Food: 5
Service: 5
Too hard to get here from the highway
So we went in and it was off to an okay start. It was around 8:15pm, they were in the middle of receiving a stock order, other than that 3 tables were occupied and had their order. There was one car in the drive thru at the time we entered. So they were busy in my eyes. The place definitely could have used some cleaning but they may have just had a rush. My girlfriend was trying to remember a drink she had and the gentleman at he counter was just smiling at us somewhat awkwardly and I told him the just of what she wanted. Vanilla Chai Latte Iced with Cold Foam. I asked him what it was and he said he didn’t know but could make something. I ordered the Cherry Chai Latte, the one with the cherry sprinkles on it. That part will come in handy in a moment. The other drink was a Venti Carmel Ribbon Crunch with an extra shot. He comes to $25, we pay, we wait. Meanwhile the delivery drivers dropping off the stock order to the store were more friendly than the staff. The guy at the register was not rude but you can tell when the treatment was sarcastic and somewhat off putting. So the drinks start coming and mine was okay but my favorite part is the cherry crunchies, I mean who doesn’t love those?? Well there aren’t any and I ask if they are out, she just looks around loosely and she says no. She has the bottle and I still had to ask if I curl have some. She hits those sprinkles with the flick of the wrist and that’s it. Literally like 12 red dots go on top of my drink. No I’m sorry, I forgot nothing. I’m the burden for wanting them. Then the “Venti” comes out and it’s a tall and our friend is cool so he was like did you charge me for a tall instead by accident? He was just trying to make sure he didn’t pay for something he didn’t get. I mean these things aren’t your basic $1 coffee, feel me? The girl, aka Sprinkle Police just starred at the order on the cup for a while without saying anything and the guy at the register comes over and says he didn’t make a mistake but he would remake it. Our friend is being really cool and saying if he was wrong not worry about it. I guess he wasn’t but then they start talking to each other in their headphones, snickering and just being people in the service industry that make you want to stay at home. It’s not that hard to be nice and it’s not that hard to make those coffees. I feel that people these days don’t like to earn the dollar by doing the work. And if you don’t like your job, look for a new one. What you shouldn’t do is be rude, sarcastic and not give customers what they are spending their hard earned money on. This location needs a revamp all the way around! I hope you all have a way better day!
Atmosphere: 1
Food: 1
Service: 2
Great staff. Good drinkw. Nice location,
Atmosphere: 5
Food: 5
Service: 5
Was pretty chill and the workers pretty kind so I will recomend this.
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming here all the time,
I’m ordering always the same thing: mocha cookie crumble.
Not constantly but pretty often is my drink just ice. Literally 3 sips of actual liquid to drink and the rest is always ice.
Atmosphere: 3
Food: 1
Service: 5
Too nice! Tone it down just a little bit! Be personal, be yourself just a little bit. Sometimes Starbucks is just a little robotic!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always good
Atmosphere: 4
Food: 4
Service: 4
December 9th 2024 !
That was the worst Starbucks I never been before ,
They don’t know how to do the drinks
I paid extra so she can add caramel she didn’t even put some
Never ! never go there
Atmosphere: 1
Food: 1
Service: 1
Fast, friendly service.
Atmosphere: 4
Food: 4
Service: 5
Went through the drive thru to get a ice chai tea and was told they are all out of chi for the night. They don't close until 10pm and I went through the drive thru at 9pm.
Best service ever! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
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