Starbucks
131 W Reynolds Rd, Lexington
(859) 273-9403
Recent Reviews
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Second day in a row I have gotten to the store 40 minutes after opening and they are not open
My drink was made wrong after the other store being closed and me having to drive half a mile the opposite way but the front lady in the pink is super sweet stop in to see her
Atmosphere: 5
Food: 1
Service: 3
Love this location.
Atmosphere: 5
Food: 5
Service: 5
Cashier was extremely rude when ordering. I understand it was probably overwhelming only having small cups when customers were ordering. But the smart comments & ignorant remarks were completely unprofessional and frustrating when trying to order. Could have been a better trip without the unnecessary rude comments.
Atmosphere: 5
Food: 5
Service: 1
Rude staff don't go there!!!
Atmosphere: 1
Food: 3
Service: 1
Tried to charge me more for the same drink that I ordered 2 days ago.
Atmosphere: 2
Food: 2
Service: 2
We ordered drinks, the girl was holding the cup with her fingers inside, I asked for a new cup, I was told that she’s new to be patient with her , it happened twice after since the first one, really unprofessional, the “manager” was a complete imbecile. They need to revamp this store , manager needs to be fired, corporate needs to be aware, they are a joke over her. The manager needs to be replaced and put in charge of washing plastic cups, she’ll be a perfect fit.
Atmosphere: 1
Food: 1
Service: 1
Bryce helped me work within my budget give this guy a raise he is awesome! So was his coworker!
Atmosphere: 5
Food: 5
Service: 5
There’s an angry little man here, Erina-Marie, who has an unfortunate habit of being snappy and giving customers unnecessary attitude. This man also likes to move slowly and takes his incompetence out on others. By the way, this is a habit I’ve observed when he has dealt with multiple other customers. Just because you have an identity crisis it doesn’t mean your customer service should be one too.
Although in a Target, it was a perfectly fine Starbucks. A little slow but the whole building was busy. The drink was fine and prepared properly- no issues if you need a pick-me-up while shopping!
Restaurantji Recommends
S/o to the sweet barista who made me a super yummy surprise cold brew today. Love the energy and the coffee was one of the best I’ve ever had!
I work at David’s Bridal and have routinely been going to this Starbucks for 7 months. I am consistently impressed with the energy of the team. Emily M ALWAYS makes a perfectly balanced drink and is lightning speed every. single. time.*kachow* couldn’t recommend enough
Nathaniel may be the nicest person I’ve ever met in my life. Give that man more money! My flat white was great too!
Workers didn’t seem to care that customers we’re standing at the counter— stood there for a hot minute. When speaking to customers both workers showed a ton of attitude.
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