Starbucks

Donovan Dri, W.T. Young Library Building, Hilltop Ave, Lexington
(859) 257-7235

Recent Reviews

Sort by
Canaan Timberlake

Ordered a the new matcha latte with lavender cream that they have a big ole sign for, no lavender cream. Oh well, I got strawberry instead, waited 30 mins for a cup of green frothy milk with a spoonful sized drop of strawberry foam. Literally zero matcha flavor just green milk. Thankfully the strawberry cream made it slightly enjoyable to finish

Taylor Stewart

Very lazy staff. I had an issue with my mobile order being made incorrectly so I got back in line, and watched 7 employees (not an exaggeration) just standing around chatting, none of them paying ANY attention to their customers.

Service: 1

SayorYEET Beems

My entire order was messed up. The grilled cheese turned into two things of bread stuck together (it's just taking it out the package and heating it up), the bagel was just warmed, and my Carmel and vanilla macchiato with sweet foam was plain milk. When I asked for it to be fixed, I was told to "drink it down" so they didn't have to remake it. I work at a very similar job to theirs, so it was no point to make a giant scene about it.It's overall a sweet place to study and get schoolwork done, but I don't think I'd order from there again.

Atmosphere: 2

Food: 1

Service: 1

강아지

Good drinks, delicious. however. It takes a really long time to order a drink + the staff are good, but not all are good, and the price isn't great...ㅜㅜㅜㅜ Still, it's not the worst, so I give it 3 stars in good conscience.

Matt Allen (Confuseddalek)

Always a good time here. Fast, friendly

Atmosphere: 5

Food: 5

Service: 5

Bryant Winkle

2 inch cockroaches are just walking around, I saw one clime up the booth I was in so moved across the room into an open table where not even a minute later saw another huge one at the base of the chair next to me. Can a billion dollar university not afford basic pest control?

Amber Gray-Kurz

I have ordered Starbucks through grub hub robot delivery a few times and I keep having issues. One time my drink had spilled in the carrier and had even made its way onto my sandwich making it soggy. Another time I ordered Starbucks via the robot at 8:00 and when it still hadn’t arrived at 9:00am I called the store. The person on the phone said she would check on it. I finally received a notification that it was on the way. I went down about 9:25 and opened the robot but it was empty. I called customer service and they gave me a refund and a credit.

Kellen Williams

They don't know how to make really basic menu items. @Every shift at this Starbucks please make sure baristas you put on register know the menu and the ones you put on bar know how to make the drinks on the menu PLEASE. I tried to order a blended strawberry lemonade, first of all the girl at the register didn't know what it was and tried to ring me up for a refresher and charge me like 7 dollars for one of the cheapest drinks on the menu. When i explained to her what was in it she gave me a blank stare and told me to scan my card. I LITERALLY EXPLAINED THE RECIPE TO HER AND THAT IT WAS DIFFERENT ITEM AND I JUST GOT AN EYEROLL?. I mobile ordered it so it would be right and then they literally made it incorrectly! They made it with strawberry açai base instead of puree. Like plz get it together. ??‍♂️Honestly just really disappointing because I have had some good experiences here in the past.

Vegetarian options: The egg bites, impossible Sandwich, and all the drinks.

Atmosphere: 1

Food: 1

Service: 1

Marcelo Niebuhr

Fun place to get a quick drink or food on campus!

Tina Dent (Hugs)

One person working on a crowded shift. They seemed to not know what they were doing and the coffee was rather weak. Person working seemed ready to just quit for the day.

Atmosphere: 2

Food: 2

Service: 2

Calvin Wright

Simply a travesty. I have low expectations for most Starbucks stores at this point. Over the past few years, both their quality of beverage and customer service has gone downhill. This Starbucks leads the way in both of these declining categories. Not only is the service at this location incredibly slow, but they frequently charge you the wrong amount. I've paid upwards of $6 for a small cup of black coffee before, while also paying only $3.50 for a venti Frappuccino. Simply put, the staff doesn't know what they are doing. I'd give them a pass since they are fellow college students, however, they are typically very rude as well. I've had several unpleasant experiences ordering coffee here, and they also lock the doors 3 hours before they close (so they don't have to do their job)... As a cherry on top, the coffee is terrible. Order whatever you want, it doesn't matter... They will mess it up... It's a shame there are no other places to spend Flex than this seemingly knock-off Starbucks.

Chloe Newton

The workers were very rude to my friend and I.

Hanna Hotz

the hours are wrong

MAINAK DAS

Great place for casual hangout, study. N.B: You can't redeem your star balance in this outlet.

Kate

Bro where the rest?

Loading...