Dirty and shortcuts are taken, do not recommend eating here.
Purple Grizzly
Paid $8 for a footlong rotisserie chicken sub with onions and bbq sauce on WHITE. Got a 6-inch, chicken, little to no red onions, zero bbq sauce on wheat. Subway needs to shut down their online orders.
Shaelyn J
I work in the mall so I have limited options for my 30 min lunch break but I go here and they’re always so rude, I’m a pretty forgiving person so I’ve continued to come back but it just doesn’t get any better, today I was charged and didn’t even get what I ordered
Aliyah Schafer
Went there on my lunch- was clean but miscommunication. Had me pay while asking what I wanted on 2 seperate sandwiches so I'm having to hold two different conversations explaining a mix up with the payment so I pay for one with a separate card and then tells me the total of the other all still while asking me what I want on the other Sandwhich I get wanting to be fast and effecient but at this point it got confusing. She tells me the other total put the other card it says remove card and says approve the man asks if I paid for both I say yes. There must have been something on the pos at the point that says I didn't. So then he yells back to the employee asking if I paid why does it show I didn't. Being so rude. Then she says oh I guess you didn't. The man looked at me and rudely said “I need you to pay for this now†I understand how this got confused but just being so rude like that is not necessary when you can talk to me and your employee like adults.
Craigs Craig
Amazing food as always. My drink was practicly flavorless .
Kim Allen
Yummy toasted breads! Light mayo is the best mayo out there!
Timothy Edwards
Great place work here love it
Andrea England
I received my order from doordash and one of my items I had ordered was replaced without the store notifying me. I have my account set to contact me if the item is unavailable. I called the store and spoke to Hailey about my order. She had said that they tried calling me and I didn't answer so they left me a voicemail. Well, I had my volume up for this exact reason and there was no voicemail on my phone. She told me she would ask another employee to make sure. While she was away from the phone I heard the other employee (didn't catch her name) say she spoke to me and I had said replacing my item was okay. Hailey then said "Andrea was contacted about her order and is now mad because it's not what she wanted" while laughing about it.
Opal Reed
The guy who made my daughters sandwich was judgmental I feel. He made a weird face when she didnt want it heated or roasted at all. He asked at least 2 times to make sure that she wanted it cold. When we went to check out they had handed us our food even before the people in front of us had even got finished being rung up. The communication of what we had ordered was so bad! It might not have been so bad had there not been a line but still. Will make me question on getting food from this subway away in the future.
Never had a problem with this location and my food is always made well. I will return.
Homicidal Hulk
Worst Subway experience I have ever had. If inly 0 stars was possible. Will never eat here again, ever. Computer goes down and after standing there for 20 minutes while the employees try to fix the computer. They finally gogget the manager. He comes out decides to do cash only. Luckily I had cash .Gives the guy in front of me a discount, but charges me full price. 👎
Melvina Daivs
The “girl†who made our food today (08/13/18)was very hateful and rude!! “Girl†if you hate your job that much find another one. We should've just taken our business to one of the other places in the food court!
Noreena Presutto
If I could have put zero I would not a single soul there and they wonder why.... THEY DONT TAKE COUPONS !!!! RIDICULOUS!!!
Shawn Walker
Excellent service, Aaron is the best sandwich maker in Lexington Ky. He doesn't rush and makes everything just perfect. His salads are amazing too..you can always come here to friendly environment and have casual conversation. Great place to eat in the Mall.
Decent location.
Dirty and shortcuts are taken, do not recommend eating here.
Paid $8 for a footlong rotisserie chicken sub with onions and bbq sauce on WHITE. Got a 6-inch, chicken, little to no red onions, zero bbq sauce on wheat. Subway needs to shut down their online orders.
I work in the mall so I have limited options for my 30 min lunch break but I go here and they’re always so rude, I’m a pretty forgiving person so I’ve continued to come back but it just doesn’t get any better, today I was charged and didn’t even get what I ordered
Went there on my lunch- was clean but miscommunication. Had me pay while asking what I wanted on 2 seperate sandwiches so I'm having to hold two different conversations explaining a mix up with the payment so I pay for one with a separate card and then tells me the total of the other all still while asking me what I want on the other Sandwhich I get wanting to be fast and effecient but at this point it got confusing. She tells me the other total put the other card it says remove card and says approve the man asks if I paid for both I say yes. There must have been something on the pos at the point that says I didn't. So then he yells back to the employee asking if I paid why does it show I didn't. Being so rude. Then she says oh I guess you didn't. The man looked at me and rudely said “I need you to pay for this now†I understand how this got confused but just being so rude like that is not necessary when you can talk to me and your employee like adults.
Amazing food as always. My drink was practicly flavorless .
Yummy toasted breads! Light mayo is the best mayo out there!
Great place work here love it
I received my order from doordash and one of my items I had ordered was replaced without the store notifying me. I have my account set to contact me if the item is unavailable. I called the store and spoke to Hailey about my order. She had said that they tried calling me and I didn't answer so they left me a voicemail. Well, I had my volume up for this exact reason and there was no voicemail on my phone. She told me she would ask another employee to make sure. While she was away from the phone I heard the other employee (didn't catch her name) say she spoke to me and I had said replacing my item was okay. Hailey then said "Andrea was contacted about her order and is now mad because it's not what she wanted" while laughing about it.
The guy who made my daughters sandwich was judgmental I feel. He made a weird face when she didnt want it heated or roasted at all. He asked at least 2 times to make sure that she wanted it cold. When we went to check out they had handed us our food even before the people in front of us had even got finished being rung up. The communication of what we had ordered was so bad! It might not have been so bad had there not been a line but still. Will make me question on getting food from this subway away in the future.
Restaurantji Recommends
Never had a problem with this location and my food is always made well. I will return.
Worst Subway experience I have ever had. If inly 0 stars was possible. Will never eat here again, ever. Computer goes down and after standing there for 20 minutes while the employees try to fix the computer. They finally gogget the manager. He comes out decides to do cash only. Luckily I had cash .Gives the guy in front of me a discount, but charges me full price. 👎
The “girl†who made our food today (08/13/18)was very hateful and rude!! “Girl†if you hate your job that much find another one. We should've just taken our business to one of the other places in the food court!
If I could have put zero I would not a single soul there and they wonder why.... THEY DONT TAKE COUPONS !!!! RIDICULOUS!!!
Excellent service, Aaron is the best sandwich maker in Lexington Ky. He doesn't rush and makes everything just perfect. His salads are amazing too..you can always come here to friendly environment and have casual conversation. Great place to eat in the Mall.