Subway
115 N Locust Hill Dr #103, Lexington
(859) 266-1400
Recent Reviews
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Subway has been Subpar for quite awhile...assembly line built sandwiches that AI might have constructed with more efficiency and precision. There's no love to be had here....fix food like you love food....outdo your competitors bc you were here first.
Atmosphere: 2
Food: 2
Service: 2
I placed an order online and the moment I walked in the door they were not helping anyone. They completely ignored me for a solid two minutes while a woman in the back stared at me giggling because she thought it was hilarious they weren’t paying me a bit of attention. The man working couldn’t even be bothered to look at me and said “what can I help you with?”
It literally costs nothing to be a kind person in this world, and to have good customer service. All you had to do was greet me when I walked in the door and make sure that I was taken care of, and apparently that was too hard. And you guys wonder why you’re never busy. Skip coming here and just go to Penn Station. You’ll get better food with better treatment anyways.
Atmosphere: 1
Food: 1
Service: 1
No wheat bread really. I could not understand the girl when she told me why. Cook some bread.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Subway Club
The food was adequate. I like my sandwich made a certain way. Basically simple. I don't like how subway puts everything in the center. The young lady got an attitude when I requested my mayo and mustard be placed on the top bun following pickles, tomato then lettuce. Meat and cheese on the bottom bun. It's a sandwich. But the kicker is the bathroom is unisex WITH NO LOCK on the door. How do you get away with that.
Atmosphere: 3
Food: 3
Service: 3
Not clean location , very nasty especially the ice tea machine it’s gross and it looks like no one clean it long time ago ,the lady works at this location very rude and the guy too ,when we order a sandwich they barely put any chicken they ripped off customers , no napkins, table very dirty that’s their job to clean the tables so folks if you want to eat a good sandwich go the location on sir Barton way very clean and they make very good sandwich like an artist their employees very nice and respectful.
Atmosphere: 1
Service: 1
Bad service ,meat cold and I asking to heat the meat first and say no
Food: 1
Several times I enter my number and they didn't credit me points for my purchase.
Atmosphere: 5
Food: 5
Service: 5
Very, very clean. Fresh food. Friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Garden Salsa
I like this
Atmosphere: 5
Food: 5
Service: 5
I ordered the 99 grand slam ham. It says double meat and double cheese. I ended up with 1/2 meat and normal cheese. Could see thru the ham it was so little. A normal ham sub has twice as much meat as this did.They are ripping off their customers.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Worse Subway I've ever had, it was disgusting
Atmosphere: 3
Food: 1
Service: 3
First of all I'm very disappointed in my order because I specifically explained I would like my sandwiches cut in quarters and then said 4X pieces in parentheses to make sure that they knew what I meant, and also I asked for EXTRA napkins under special instructions that was not done (I didn't get ANY AT ALL!). Secondly the churros had practically no sugar or cinnamon on them literally they had about 10% of the sugar and cinnamon that they should have had on them (maybe) ...it was like eating a stick of deep fried dough and were hard and tough and greasy and gross. Lastly my sandwich I asked for extra lettuce and there was very very minimal lettuce like maybe one or two pieces of shredded lettuce per bite I am very disappointed "VERY!" Also I ordered the double turkey double cheese Titan and it had less turkey and cheese than a regular turkey sandwich does I couldn't believe it and I paid a lot of money for this sandwich ridiculous completely ridiculous and I'm going to be honest and let you know that I believe it's due to a language barrier where I speak English living in America and these people that are running these subways don't even speak enough English to be able to read online your order let alone speak or hear you saying what you want in the store I've struggled many many times going into this local Subway to get what I need or want it's ridiculous!!!!! I am beginning to loose all faith in Subway and it literally used to be my favorite fast food restaurant for like 20 years!!! No more. I've had it!!!!! .....NOT TO MENTION THE HARD AF COOKIES THE LAST COUPLE TIMES I'VE BEEN THERE. LIKE, DUDE "NO!!!" NOBODY EATS HARD COOKIES OR BURNT BREAD. WE AMERICANS LIKE OUR FRESH BAKED FOOD SOFT!!!!!!!!!! GET IT TOGETHER!!!!!! GRRRR.... I'M SO AGGRAVATED ABOUT THIS STORE AND ABOUT SUBWAY IN GENERAL. N I'M NORMALLY FAR FROM BEING A KAREN OR A COMPLAINER. ??? And although I do recommend the pretzel, it was still hard and burnt on the edges.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Auntie Anne's Footlong Pretzel
Love the people here, and the sandwiches they make !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T
First and foremost- we had to ask to take bottled cokes because MOLD came out of the ice machine. I’m glad I looked before I got my drink. Ordered 2 foot long sandwiches with chicken and cheese and some toppings. One was $10 and the other was $12. I am not sure why there was a $2 price difference. Two sandwiches and 2 fountain cokes was nearly $30. I would not recommend this place.
Atmosphere: 1
Food: 1
Service: 1
While the prices are absolutely insane, the employees have no control over inflation, and they are more than willing to accept coupons. I suggest using the app to avoid any miscommunication with ingredients/deals. I've gotten a pick-up order the last 3 times I went, and the same woman was there every time working her butt off! I originally gave this location a bad review about 2 years ago, but I think management has changed. The workers are kind women and very patient/willing to work with you. They deserve a lot of credit for their effort.
Atmosphere: 3
Food: 3
Service: 5
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