Subway
115 N Locust Hill Dr #103, Lexington
(859) 266-1400
Recent Reviews
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I can tell that this is a privately owned one and stuff like that the family that owns it is extremely rude and stuff like that they're not friendly people they don't give inviting or anything like that they pretty much make your food and it sucks because my dad likes to sit in there A lot of times when we go in and I don't because they just look at you like leave
Atmosphere: 2
Food: 4
Service: 1
Good atmosphere
Friendly staff
Clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Skimp on topping..asked for more and they said NO..guys others subways give u more.Go elsewhere!
Worst subway ever the girls in here put almost nothing on your sandwich you will be eating bread. This is the last time I get a pick up order from this location.
Consistently order on the app because it's cheaper to purchase the meal deal on the app. They do the bare minimum on toppings when you order through the app, this has been going on for a while. Every time I order in person they give an appropriate amount of toppings/meat, I guess the initial anonymity gives them room to give bad service. Looking at all of the other reviews, I guess they are just a bad location to order from.
Atmosphere: 3
Food: 1
Service: 3
Not one employee speaks fluent English and each time I try calling no one ever answers
Atmosphere: 1
Food: 4
Service: 1
For starters, the women's restroom was out of order and there was no lock on the men's (single person room). Thankfully, my husband was with me to stand by the door, but I would have been extremely anxious if he hadn't been.
Next, when we ordered the girl taking my husband's order didn't ask if he wanted his sub toasted or heated, but just assumed he did and put it in. When he spoke up about this there was no apology or anything. The other girl just took it out with 6 seconds to go and said what do you want on it?
Atmosphere: 2
Food: 2
Service: 2
Staff doesn't speak English very well, they dont have the best attitude either. The chicken in my sandwich was room temperature at best, bread was hard to bite, the cookies wete hard as rocks... the food here isn't fresh, its like the save the brad and cookies day after day until they sell. The floors were kinda dirty too, crumbs and dust everywhere. I wont be coming back
Atmosphere: 3
Food: 1
Service: 2
The female employee is lazy and a liar. I went in tonight to get a Philly wrap and was told that they don’t have any of the tortilla wraps left. I thought that seemed odd since their wraps are available for any sandwich. So I left not believing her. I got home and ordered the exact wrap I was just told they didn’t have on DoorDash, and sure enough they did have them and it was delivered. I verified it came from the exact location I was just at. I had to spend an extra $8 to DoorDash and tip. I won’t be back.
Atmosphere: 1
Food: 2
Service: 1
I should’ve looked on these reviews. This was only one of less than 4 reviews I’ve left that were bad reviews.
First-I ordered a tuna sandwich on the $6.99 for a 12” deal. I asked that lettuce & tomato be on the side. Pretty simple right? I knew I wouldn’t eat it for couple of hours that’s why I wanted it “on the side”
Second-this is what I got. 2 tablespoons of tuna on each side, those red onions that smell bad & make your breath stink, about 1 slice of cheese in triangles (?) divided for both sides, lettuce & tomato were put in the same bag (cookie bag no less) so the tomatoes could make my lettuce soaked in tomato juice. Bread hard as a rock, CLEARLY not fresh at all. I didn’t know about the onions because it’s not on the website description (I wouldn’t have gotten them cause I hate them).
Hell, I didn’t even get the entire discount. I should’ve gotten -$5.99 off but I got -$4.37.
When I got there they weren’t busy at all.
I’m taking that because of the 12” being $6.99 the owners (that’s who was there) decided if they couldn’t get their $12.00 price I’d get 1/4 of the tuna, 1/4 of the cheese AND messed up condiments. For the cherry on the cake, let’s just stick it to her on the price too.
I WILL NEVER GO BACK EVER. Seems I have plenty others that feel the same way by these reviews. I recommend that NO ONE goes there. They deserve to lose their business. Obviously they don’t understand that if it weren’t for the customers ordering they wouldn’t get a paycheck.
You’ve been warned. I will also make it a habit of checking reviews from now on.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Subway club wheat Bread was hard and way to much mao
Recommended dishes: Cookies
Subway has been Subpar for quite awhile...assembly line built sandwiches that AI might have constructed with more efficiency and precision. There's no love to be had here....fix food like you love food....outdo your competitors bc you were here first.
Atmosphere: 2
Food: 2
Service: 2
I placed an order online and the moment I walked in the door they were not helping anyone. They completely ignored me for a solid two minutes while a woman in the back stared at me giggling because she thought it was hilarious they weren’t paying me a bit of attention. The man working couldn’t even be bothered to look at me and said “what can I help you with?”
It literally costs nothing to be a kind person in this world, and to have good customer service. All you had to do was greet me when I walked in the door and make sure that I was taken care of, and apparently that was too hard. And you guys wonder why you’re never busy. Skip coming here and just go to Penn Station. You’ll get better food with better treatment anyways.
Atmosphere: 1
Food: 1
Service: 1
No wheat bread really. I could not understand the girl when she told me why. Cook some bread.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Subway Club
The food was adequate. I like my sandwich made a certain way. Basically simple. I don't like how subway puts everything in the center. The young lady got an attitude when I requested my mayo and mustard be placed on the top bun following pickles, tomato then lettuce. Meat and cheese on the bottom bun. It's a sandwich. But the kicker is the bathroom is unisex WITH NO LOCK on the door. How do you get away with that.
Atmosphere: 3
Food: 3
Service: 3
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