Subway

1423 A Leestown Rd, Lexington
(859) 233-9592

Recent Reviews

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Michael S

Food is good, the place is clean. But as usual the staff looks like they're pissed off at something whenever you walk in. You barely get a hello, and it's rude as a customer "what do you want" referring to your food order.
But I guess this is what you get when you have young 20-year-olds looking for a paycheck and not to contribute to good customer service.
However like I said the food is always good

Atmosphere: 5

Food: 5

Service: 3

Gobind Pujana

I placed an online order for a chicken sandwich for my husband, who went to pick it up. However, after taking a few bites, he realized that the sandwich contained beef instead of chicken. When he approached the employee at the store for clarification, the staff member initially insisted that it was chicken. Only after repeated questioning did the employee admit that it was not chicken. My husband then requested a replacement, but instead of resolving the issue, the employee began yelling at him and asked him to leave the shop. I later called the store to request either a refund or a proper replacement, but the employee verbally harassed me, shouting in Hindi and using offensive, inappropriate language, including profanity and abusive words. As I am from Nepal, I clearly understood these insults, and I found the experience to be deeply distressing and traumatizing.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Subway Club

Alan Stringfellow

It was pretty great food! However the same cannot be said for the service I’m sad to say :( I really wanted to like and enjoy this place! I just moved to the local area so I want the surrounding restaurants and businesses to like me and get off on the right foot but hey I guess you can’t win them all sadly :,( but anyway yeah that woman was incredibly mean and almost demonstrative to a degree :(. I don’t know why? I was extremely polite and I made sure to smile and say yes mahm and no mahm but yea horrible experience!

Vegetarian options: It’s Subway so yea you already know what you can and can’t get at Subway.

Dietary restrictions: It’s Subway.

Parking: The parking is also a nightmare!

Kid-friendliness: I wouldn’t! I’m pretty sure the thing they have working in there at night is a witch!

Wheelchair accessibility: It is wheelchair accessible.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: The Ultimate B M T, Potato Chip, Cookies

Spoolin Sixoh

They act like they don’t have a drive thru. They never respond I’ve sat at the speaker for 10 minutes and never got an answer. Try hiring someone that’ll actually do their job.

Anastasia Bishop

My husband entered the store to get us lunch, and since there was a bit of a line, he went to use the restroom first hoping it would be over after. When he exited the bathroom to order, a male employee yelled at him for using the restroom - in front of other customers in the dining room. He assumed he wasn’t buying anything and berated him. My husband had already been on the fence because the bathroom needed attention, but the disgusting attitude sent him straight out the door.

Only eat here if you like public humiliation and week-old gummy piss on your shoes.

Poio Luoese

September 28, between 10am - 12pm
I ordered my food online and received some kind of Italian sandwich with pork instead of the garlic cheesy steak sandwich ("31") that I had selected. When I called to address the issue, the woman on the phone refused to admit her mistake and then abruptly hung up. After trying to call multiple times with no answer, I decided to go back in person.

I remained calm and positive, showing no hostility, but the cashier was visibly upset, rude, and hateful. Despite my efforts, she remade the sandwich incorrectly, giving me only enough meat for a 6-inch sub instead of the full amount. Having worked at Subway, I knew the mistakes were deliberate. She even refused to let me add more veggies, clearly taking her frustration out on me because of the initial order issue. But asked for lettuce and I was told “okay that’s enough”. She was visibly upset. Ruined my day and meal.

Atmosphere: 1

Food: 1

Service: 1

Mirna Bonilla

I love the place I love the sandwiches they prepare very friendly staff !Exelent service

Atmosphere: 5

Food: 5

Service: 5

Wes Wainscott

Apparently they close an hour earlier than listed

Atmosphere: 1

Food: 1

Service: 1

Desiray Pettway

The women was yelling at her employee the cookie was uncooked

Atmosphere: 3

Food: 2

Service: 1

Kaydence Brown

Me and are sisters food was nasty to my left are cookie and churro raw and it was nasty rude service and the employees had a nasty attitude and was rude to her employees

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Subway Club

K.D. Dickerson

Closes early.

Service: 1

Robert B Russell-Tutty

This Subway not well kept and Dirty. They also do not honor Subway

Atmosphere: 1

Food: 3

Service: 3

Gurdeep Kaur

Good subway

Kaelynn Beaton

Worked for this subway for a little over a year the bosses are super nice and helpful. Pretty good pay. Food is fresh and the place is clean.

Atmosphere: 5

Food: 5

Service: 5

Justin Stidham

Rude customer service, mold in ice machine, no where to park, food left out all day , so unsanitary, the owners are very unprofessional, yell at their employees. One day I seen the owners wife throw something at one of her employees, I 100% would not

Atmosphere: 1

Food: 1

Service: 1

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