The staff was so kinda and wonderful, especially the gentleman who made my food. The best service I've received at a Subway! The food was excellent, hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Teresa Cole
I have been a weekly customer for at least a year or more. I chose this specific location due to the female manager & her husband. Not only were they always friendly and professional, it was obvious they cared about not only the business but their customers, witnessed many times when other "regulars" came in while I was in line placing my order. I missed the past week (or 2) due to work schedule, etc, went in this past Tuesday to all new faces. A female (manager?) was at the register talking to 2 employees (apparently new). She never looked at me or said hello, neither did the 2 employees. She walked to the back, leaving me with 2 new people. One just stood there looking at me, the other struggled over a minute to get gloves on. I was finally asked for my order. He touched his hat/hair twice within 1 minute while making my sandwich. Never asked me if I wanted it toasted. Had to ask him to run the bacon in the toaster. The second employee who was watching (and commenting) took over doing toppings. First employee gets bacon out of toaster, same gloved hands picking up bacon to put on sandwich, but stops because it's hot. Then he tells other employees to do it, to which the response was "no, you do it". First employee continues trying to pick up bacon, putting 75% of it on 1 sandwich and 25% on the other. Second employee continues banter...annoying. It literally took 20 minutes from the time I walked in to paying at the register to get 2 footlong BLT subs (normally in/out with same order in 7 minutes or less, experiencing exceptional customer service), I was the only person in there. Female (manager?) never came out to check on these new employees. Second employee put sandwiches in the bag but didn't use Subway seal to secure wrapping or put any napkins in the bag. I'll try 1 more time next week, I'm hoping the normal management team was on vacation. Honestly, if one of them are not there, I will leave. If the female I saw this past visit is the new manager, good luck, I was beyond underwhelmed. And disappointed if the normal management team is no longer with this location.
Atmosphere: 2
Food: 3
Service: 1
RANDY Dalton
No meatball sandwiches
Cathy Childress
The lady manager was very unfriendly and rude and it was the worst sandwich I’d ever had at any Subway. Immediately had stomach cramps
Atmosphere: 1
Food: 1
Service: 1
James Bean
AMAZING
Atmosphere: 5
Food: 5
Service: 5
Sarah Allen
Richard & Marilyn are the reasons why this is the best subway in Lexington. They are wonderful, kind, and amazing people who make some delicious sandwiches.
Kyle Carter
I get that it’s CLOSE to closing. But the open sign is still on and still within the hours of operation. Bummed.
Atmosphere: 1
Service: 1
Lyn C
This is the ONLY subway in town that I will eat at. Drive clear across town for friendly service and attention to details. Best staff ever ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, The Boss Footlong Regular Sub
William Poore
Friendly staff, fresh and delicious sandwiches... Best Subway in Lexington!
Vegetarian options: Always Fresh Vegetables
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Bacon Ranch
7 OG
Honestly this subway is clean and the food is fresh I love
Asked if I could use a coupon I got in the mail, which was for a 6 inch sub. Was supposed to be $3.49. Employee told me it was accepted, but I was charged $2 more for “tax”. Yeah, right. Won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
Bridgette Hensley
It had been awhile. I enjoyed a belt on wheat cut in half but got a whole
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken
bill glenn
Owner is Rude. Asked for BLT and only received 2 slices of bacon when the sandwich calls for 4. Corporate needs to evaluate ownership of this location.
K.young
Waited until my sandwich was halfway made before mentioning there is no lettuce or spinach. How inconsiderate. Also waited playing on phone for a while after watching me sit at the register I will never eat at this location again.
Dietary restrictions: Waited until my sandwich was halfway made before mentioning there is no lettuce or spinach. How inconsiderate. Also waited playing on phone for a while after watching me sit at the register I will never eat at this location again.
Shainey Marcus
They are Skinpy on toppings and meat and Do Not TAKE ANY COUPONS!!!!!??
The staff was so kinda and wonderful, especially the gentleman who made my food. The best service I've received at a Subway! The food was excellent, hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
I have been a weekly customer for at least a year or more. I chose this specific location due to the female manager & her husband. Not only were they always friendly and professional, it was obvious they cared about not only the business but their customers, witnessed many times when other "regulars" came in while I was in line placing my order. I missed the past week (or 2) due to work schedule, etc, went in this past Tuesday to all new faces. A female (manager?) was at the register talking to 2 employees (apparently new). She never looked at me or said hello, neither did the 2 employees. She walked to the back, leaving me with 2 new people. One just stood there looking at me, the other struggled over a minute to get gloves on. I was finally asked for my order. He touched his hat/hair twice within 1 minute while making my sandwich. Never asked me if I wanted it toasted. Had to ask him to run the bacon in the toaster. The second employee who was watching (and commenting) took over doing toppings. First employee gets bacon out of toaster, same gloved hands picking up bacon to put on sandwich, but stops because it's hot. Then he tells other employees to do it, to which the response was "no, you do it". First employee continues trying to pick up bacon, putting 75% of it on 1 sandwich and 25% on the other. Second employee continues banter...annoying. It literally took 20 minutes from the time I walked in to paying at the register to get 2 footlong BLT subs (normally in/out with same order in 7 minutes or less, experiencing exceptional customer service), I was the only person in there. Female (manager?) never came out to check on these new employees. Second employee put sandwiches in the bag but didn't use Subway seal to secure wrapping or put any napkins in the bag. I'll try 1 more time next week, I'm hoping the normal management team was on vacation. Honestly, if one of them are not there, I will leave. If the female I saw this past visit is the new manager, good luck, I was beyond underwhelmed. And disappointed if the normal management team is no longer with this location.
Atmosphere: 2
Food: 3
Service: 1
No meatball sandwiches
The lady manager was very unfriendly and rude and it was the worst sandwich I’d ever had at any Subway. Immediately had stomach cramps
Atmosphere: 1
Food: 1
Service: 1
AMAZING
Atmosphere: 5
Food: 5
Service: 5
Richard & Marilyn are the reasons why this is the best subway in Lexington. They are wonderful, kind, and amazing people who make some delicious sandwiches.
I get that it’s CLOSE to closing. But the open sign is still on and still within the hours of operation. Bummed.
Atmosphere: 1
Service: 1
This is the ONLY subway in town that I will eat at. Drive clear across town for friendly service and attention to details. Best staff ever ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, The Boss Footlong Regular Sub
Friendly staff, fresh and delicious sandwiches... Best Subway in Lexington!
Vegetarian options: Always Fresh Vegetables
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Bacon Ranch
Honestly this subway is clean and the food is fresh I love
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Asked if I could use a coupon I got in the mail, which was for a 6 inch sub. Was supposed to be $3.49. Employee told me it was accepted, but I was charged $2 more for “tax”. Yeah, right. Won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
It had been awhile. I enjoyed a belt on wheat cut in half but got a whole
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken
Owner is Rude. Asked for BLT and only received 2 slices of bacon when the sandwich calls for 4. Corporate needs to evaluate ownership of this location.
Waited until my sandwich was halfway made before mentioning there is no lettuce or spinach. How inconsiderate. Also waited playing on phone for a while after watching me sit at the register I will never eat at this location again.
Dietary restrictions: Waited until my sandwich was halfway made before mentioning there is no lettuce or spinach. How inconsiderate. Also waited playing on phone for a while after watching me sit at the register I will never eat at this location again.
They are Skinpy on toppings and meat and Do Not TAKE ANY COUPONS!!!!!??
Atmosphere: 4
Food: 4
Service: 4
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