This was a very sad experience. The cook was the best part of the service we received. She was amazing. However when I told the waitress twice that I was not receiving the waffles I ordered. And never did a check on us or offered a refill on coffee. Then the rude manager ask why I made her waitress cry? While I could see them in the dish area laughing. The manager was horrible. I have to put the blame on her because she is the manager rightfully so. Correct? I finished my eggs , bacon and hash browns. And the waffle I didn't order sat there and Never received the blueberry compote I ordered. I don't eat the corn syrup that the brought. Of course I was treating myself to a waffle and never received after 2 wrong orders were served to me. For it is a waffle house. Again the cook on duty was impeccable in many ways. She brought food and talked kindly to us. She deserves 5 stars. However the manager brought the score down to one. She got rude with me and my guest.Because she flat out lied to me and if I really did make the waitress cry for explaining the errors she and the manager are in the wrong business. The cook would be an amazing manager. I don't know any of these people, to be clear. And I have worked in many restaurants from coffee shops to the most expensive restaurants in the country. So I have a keen eye and I'm very fair. It takes a lot for me to complain. If I hear the cook is promoted I would go back next time I'm in Lexington. That would be the only way I personally would return. The waitress and manager need to take this report and learn from it. That's why I leave detailed and honest reviews. But the harsh attitude I experienced I can't see the server or Manager excepting this honest review. I didn't get or remember anyone's name but I was there 2 mornings ago. Blessings
Atmosphere: 1
Food: 1
Service: 1
Brittany Byrne
The cook and the waitress on 3/18 were very rude to a homeless guy that was minding his own business. He was hungry and asked if they could give him some food. Omg. That poor guy. I gave him money to shut those workers up. He was so embarrassed that he didn't even eat there and I don't blame him. Their tip was treat everyone how they would like to be treated and stop spreading darkness in the world. I'm still pissed over 12 hours later. How dare they judge a guy because he's homeless. These 2 should honestly be fired or retrained because their ugliness inside is appalling.
Atmosphere: 1
Food: 2
Service: 1
Elizabeth Brooks
John and TT’s your customer service was unique !! The food was properly prepared and on time all around great service .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Toast and Hashbrowns, Classic Waffles, Grilled Ham Sandwich, Hashbrowns Scattered Smothered & Covered
omega lewis
Took my Mom to the Waffle House, because we needed to eat. I love grits but they were mushy. I ended up eating only sausage and hashbrowns. It was very cold inside. Plus it was pouring rain that day. My Mom was cold and she took the rest of her food home. This is the one on Broadway. Never Again!
Atmosphere: 2
Food: 2
Service: 4
Robert Jett
Burnt bacon
Jeff Larrison
Good food, good service. Can't go wrong with the
Atmosphere: 3
Food: 4
Service: 4
Lucy Atkinson
Our food in our to go order was completely wrong. It took 3x longer for the food to be ready not because they were busy but because the staff couldn’t get along. I understand it’s Waffle House so I’m not expecting much but my order was made totally wrong, and my eggs were basically raw. It was a complete waste of time and money and you can’t even call the restaurant to talk to someone about the issue, all you get is a repeat greeting. It’s just wrong to not pay attention to your work and then have no way for someone to air their problems except in a Facebook post. Really upsetting and disappointing to someone who usually loves a good Waffle House trip.
Kim Stamper
We walked in around 9:00 am today and received the warmest welcome. They were busy but we were immediately greeted and served. Rebecca, the manager was cooking, helping to serve and greeting customers. Josh made the most amazing breakfast for us. It was such a family atmosphere! Our server continually made sure we hot hot drinks and were satisfied with our service. Great way to start 2024!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle House
Fred Sanford
My girlfriend and I just had a New Years breakfast at this Waffle House and it was sooooo good. Service was terrific too ???
Atmosphere: 5
Food: 5
Service: 5
Jason Fouch
Good across the board, and will definitely visit again soon!
Delightful. We didn't know Waffle House had biscuits. They are really good.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Waffle House, Eggs Toast and Hashbrowns
Mike Green
Great late night
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle House, Steak and Eggs
Phillip Cochran
Ordered 2 eggs, a Order of sausage and biscuit and gravy. It was great.
Atmosphere: 4
Food: 4
Service: 4
Natalie Harris (Bug)
You can probably meet anyone in the world at a waffle house, hot food fast! Come to my house for awesome service.Where ...Hello and Have A Great Day phrases are my motto. If u can count money...great place to workVegetarian options: Salads are fresh &crisp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Eggs, Steak
Denver Warfield
I had a really good meal and service was really good too!
This was a very sad experience. The cook was the best part of the service we received. She was amazing. However when I told the waitress twice that I was not receiving the waffles I ordered. And never did a check on us or offered a refill on coffee. Then the rude manager ask why I made her waitress cry? While I could see them in the dish area laughing. The manager was horrible. I have to put the blame on her because she is the manager rightfully so. Correct? I finished my eggs , bacon and hash browns. And the waffle I didn't order sat there and Never received the blueberry compote I ordered. I don't eat the corn syrup that the brought. Of course I was treating myself to a waffle and never received after 2 wrong orders were served to me. For it is a waffle house. Again the cook on duty was impeccable in many ways. She brought food and talked kindly to us. She deserves 5 stars. However the manager brought the score down to one. She got rude with me and my guest.Because she flat out lied to me and if I really did make the waitress cry for explaining the errors she and the manager are in the wrong business. The cook would be an amazing manager. I don't know any of these people, to be clear. And I have worked in many restaurants from coffee shops to the most expensive restaurants in the country. So I have a keen eye and I'm very fair. It takes a lot for me to complain. If I hear the cook is promoted I would go back next time I'm in Lexington. That would be the only way I personally would return. The waitress and manager need to take this report and learn from it. That's why I leave detailed and honest reviews. But the harsh attitude I experienced I can't see the server or Manager excepting this honest review. I didn't get or remember anyone's name but I was there 2 mornings ago. Blessings
Atmosphere: 1
Food: 1
Service: 1
The cook and the waitress on 3/18 were very rude to a homeless guy that was minding his own business. He was hungry and asked if they could give him some food. Omg. That poor guy. I gave him money to shut those workers up. He was so embarrassed that he didn't even eat there and I don't blame him. Their tip was treat everyone how they would like to be treated and stop spreading darkness in the world. I'm still pissed over 12 hours later. How dare they judge a guy because he's homeless. These 2 should honestly be fired or retrained because their ugliness inside is appalling.
Atmosphere: 1
Food: 2
Service: 1
John and TT’s your customer service was unique !! The food was properly prepared and on time all around great service .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Toast and Hashbrowns, Classic Waffles, Grilled Ham Sandwich, Hashbrowns Scattered Smothered & Covered
Took my Mom to the Waffle House, because we needed to eat. I love grits but they were mushy. I ended up eating only sausage and hashbrowns. It was very cold inside. Plus it was pouring rain that day. My Mom was cold and she took the rest of her food home. This is the one on Broadway. Never Again!
Atmosphere: 2
Food: 2
Service: 4
Burnt bacon
Good food, good service. Can't go wrong with the
Atmosphere: 3
Food: 4
Service: 4
Our food in our to go order was completely wrong. It took 3x longer for the food to be ready not because they were busy but because the staff couldn’t get along. I understand it’s Waffle House so I’m not expecting much but my order was made totally wrong, and my eggs were basically raw. It was a complete waste of time and money and you can’t even call the restaurant to talk to someone about the issue, all you get is a repeat greeting. It’s just wrong to not pay attention to your work and then have no way for someone to air their problems except in a Facebook post. Really upsetting and disappointing to someone who usually loves a good Waffle House trip.
We walked in around 9:00 am today and received the warmest welcome. They were busy but we were immediately greeted and served. Rebecca, the manager was cooking, helping to serve and greeting customers. Josh made the most amazing breakfast for us. It was such a family atmosphere! Our server continually made sure we hot hot drinks and were satisfied with our service. Great way to start 2024!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle House
My girlfriend and I just had a New Years breakfast at this Waffle House and it was sooooo good. Service was terrific too ???
Atmosphere: 5
Food: 5
Service: 5
Good across the board, and will definitely visit again soon!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Texas Chicken Melt
Restaurantji Recommends
Delightful. We didn't know Waffle House had biscuits. They are really good.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Waffle House, Eggs Toast and Hashbrowns
Great late night
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle House, Steak and Eggs
Ordered 2 eggs, a Order of sausage and biscuit and gravy. It was great.
Atmosphere: 4
Food: 4
Service: 4
You can probably meet anyone in the world at a waffle house, hot food fast! Come to my house for awesome service.Where ...Hello and Have A Great Day phrases are my motto. If u can count money...great place to workVegetarian options: Salads are fresh &crisp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Eggs, Steak
I had a really good meal and service was really good too!
Atmosphere: 5
Food: 5
Service: 5