Dunkin'
1653 KY-192, London
(606) 260-8475
Recent Reviews
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Arey is always willing to correct any mistake and has the staff!
I travel many states for work and this was probably one of the worst cups of coffee I have ever had at a location. First it took forever to get my order then I get to the window and they say it’ll be a few minutes to make fresh hot coffee I finally get my order it’s wrong and room temperature at best which is pathetic for being a fresh brew hot coffee. It clearly tastes like they didn’t want me waiting and just gave me the bottom of the pot that was burnt and sent me on my way
Great place, and extremely friendly people working there. I had an online order months back with only two people working, it was a girl named Kaylan and a man named Christian, and let me say those two need a RAISE! Had my food fast even when they closed in just five minutes. Both were extremely funny and just happy kids. Most fast food companies get upset when you’re ordering late, but they weren’t. The girl was something else, she was so sweet and happy, one of those people you never really forget, I’d be lying if I said I didn’t look for those two every time I come to dunkin
Mmmmm donuts 🍩 🍩 🍩
If I could leave less than one star, I would. Dunkin used to be my absolute favorite place for coffee. For the last year the coffee has been made incorrectly, or I’ve been given half of what I paid for, or I’ve been told that I set my order as pick-up (which was incorrect, the receipt said drive-thru) and the server put my order on the counter and someone stole it, or I’ve been made to wait for 6-7 other cars (30+ minutes) to get their orders before mine when the drive thru was empty and I mobile ordered ahead of time. I’m tired of going back in the restaurant to get my order or to get a drink remade, or messaging Dunkin for feedback. Today was the last straw, after again being the second in line and still waiting and watching 7+ cars get their orders before me when I mobile ordered ahead of time, I told the girl that my experience with Dunkin has been ridiculous and that I would not be back. I will take my business to 7Brew and urge others to do the same.
Christian saved my life fr he’s a real one he saved me when I was in a dark place in life best employee ever he needs a raise
The iced coffees don’t have a lot of flavors if you get Carmel iced coffee they ask how many pumps of Carmel THEY SHOULD KNOW THAT this was London Ky.
Good frozen coffee drinks, but pay attention to the orders coming up so you don't miss yours they do not call out the orders when there ready
Extremely slow service. Only worth stopping here if you have plenty of time to kill. Workers are friendly.
Friendly people. Lots of selections.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Restaurantji Recommends
This could have easily been a 5 star review. But the Last 5 visits the coffee tastes like milk. No chocolate, no Carmel, no peppermint flavor at all...only MILK. So disappointed. Guess we will have to take our business somewhere else. Gave them so many chances. Unless they can make it right for my family of 6 that go there several times a week.
Atmosphere: 3
Food: 1
Service: 3
Got the energy punches with no ice and they were half filled. Ordered like that before and they filled it up. Didn’t have a problem until today with them
Atmosphere: 1
Food: 1
Service: 1
I promise you that they do have the best doughnuts in London and the employees are always so friendly and extremely helpful
Parking: More than enough parking to choose from
Kid-friendliness: The employees will give the kids a little taste of the ice cream for them to choose from
Wheelchair accessibility: It's very acomadating for a wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Doughnut, Iced Matcha Latte, Dunkin' Energy, Blueberry, Toasted, Assorted Dozen Donuts, Coffee with Coconut Milk, Iced Macchiato, Croissant
Place needs more workers. Young staff is well overworked. Management needs to be looked at deeply.
Atmosphere: 3
Food: 5
Service: 3
Totally hooked on the latte's!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
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