McDonald's

170 W Daniel Boone Pky, London
(606) 864-9702

Recent Reviews

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Wendy Taylor

Wonderful service

Atmosphere: 5

Food: 5

Service: 5

Mau S

Just when I thought I’d never again have that classic, really good McDonald’s milkshake—and had sworn off buying one altogether—The last one I got from another branch was disgusting and a waste….I visited this branch and was pleasantly surprised. I finally got the delicious milkshake I’d been craving!
Thank you to this team for serving the yummiest milkshake I’ve been searching for. The nuggets and fries were perfectly cooked as well. I’ve been to several other branches, and so far, this one stands out as the best.
⭐⭐⭐⭐ Four stars, because there’s always room for improvement. Maintain! 😊

Atmosphere: 4

Food: 4

Service: 4

Heidi Thompson

We were on our way to Florida from Somerset when my family of six decided to grab McDonald’s before getting on the interstate. We did a curbside pickup, and I ordered a Quarter Pounder with just cheese and ketchup, a medium fry, and a large Diet Coke. We didn’t start eating until we got onto I-75 South. After a few bites of my burger, I noticed it was slightly pink—not raw, but definitely pink. Honestly, I should’ve known better, but since we weren’t stopping again, I kept eating.

By the time we reached Knoxville, I started vomiting profusely. I was sick nonstop from Knoxville all the way to Chattanooga. I genuinely thought I was going to die. I threw up seven times with my entire family in the car. Thankfully, once we reached North Georgia, it finally stopped. I tried taking two nausea pills, but I threw those right back up. I couldn’t even keep down a sip of Gatorade without it coming back up.

I won’t be eating at McDonald’s for a long time, which is disappointing because I usually enjoy the food. But when a burger causes two hours of constant vomiting, it’s enough to make you never want to eat there again.

Food: 1

Непальцем Деланый

Absolutely disgusting experience.
The service was beyond terrible. When I opened my burger, it looked like someone had already taken a bite out of it. On top of that, there was an unbearable smell, like I had walked into a bathroom. This is not just bad service — it’s a serious hygiene issue. Completely unacceptable. I will never come back and do not recommend this place to anyone.

Atmosphere: 1

Food: 1

Service: 1

Paul Varady

Customer in front of me had cold fries. Automated teller out of paper. Service was painfully slow. 6 employees mulling around chatting and I was the only one at the counter and 2 people at drive-thru. My order took 15 minutes. My order was missing meat in the BigMac. And for dessert they forgot to give me my drink cups.

Atmosphere: 1

Food: 1

Service: 1

Trey Saylor

Service was not friendly. They messed up both of our mcribs even after insuring the order was right .

Atmosphere: 1

Food: 1

Service: 1

ADP Powell

The food was hot and tasted like it's supposed to

Atmosphere: 5

Food: 5

Service: 5

Joyce Stephens

After ordering my drink and a pie I had to ask for my drink then stood waiting for a single apple pie to go for 15 minutes this is unexpected and delayed my travel time I even started to leave the pie behind to get back on the road all I got was sorry and a dried out over baked pie poor customer service

Atmosphere: 1

Food: 1

Service: 1

Brenda

Awful all around..

Atmosphere: 1

Food: 1

Service: 1

Twila Simmons

Food was hot and fresh had a double cheeseburger and fries

Atmosphere: 5

Food: 5

Service: 5

Specgrade

Food was fast and good. Typical Micky Dees

Atmosphere: 4

Food: 4

Service: 4

Zachary Goebel

Poor customer service and employees were rude. Orders we're almost always wrong. Poor food

Atmosphere: 3

Food: 1

Service: 1

itznot3

Cant even give me the right food or amount of food for my order, and the food is ice cold

Food: 1

Service: 1

Karolanne Henson

⭐ 1 Star
I’ve given this McDonald’s multiple chances, but the quality just isn’t improving. The cook time for Quarter Pounders is always rushed — the patties often come out undercooked and pink in the middle. It’s disappointing that this issue keeps happening, and it doesn’t seem like management is taking steps to fix it. Serving raw food isn’t acceptable, and until they start properly cooking their burgers, I can’t recommend this location.

Atmosphere: 2

Food: 1

Service: 1

Dawn Kisner

Very helpful staff. Ruby was awesome

Atmosphere: 5

Food: 5

Service: 5

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