Went there on Nov 16 at around 9pm There was no one to be seen in the restaurant. Me and friend stopped to grab something quick. We could no tell if the restaurant was open or closed. It was very unclean. Finally, someone came out but the staff member just walked out and sat down with a male companion who walked in the door. It took another 10 minutes to get someone to take our order. The female staff member and her companion were making rude and harassing remarks toward my friend that was with me because of the way he looked. This was the most horrible experience I have ever had at an Arby's I really dont understand how a place like this stays in business.
Atmosphere: 1
Food: 1
Service: 1
Selden Larison
I come here often, I’m not a review kind of person. With that being said. After this extremely young lady took my order all the while giggling,while waiting on my food I’ve had enough time to type this while the rest of the kids in the back are all cracking up wearing no hair nets i finely get my order that is wrong. I’m over it waited all this time for the wrong food i accept it though. I got to get cause and there are no sauce cups no napkins no and it’s soooo dirty and gross covered in sauces. I squirt some on my plate and head to sit down at a dirty table but the cleanest one I could find
Atmosphere: 1
Food: 1
Service: 1
Lee Tha
I went through the drive through and ordered two roast beef dip sandwiches and the new sub. I asked at the drive through to ensure I ordered the sandwiches with ajus dip. When I drove up to the window I again asked about my ajus dip. When I received my bag of sandwiches, napkins were on top of everything and it “looked full enough that I assumed my ajus was in the bag. ( shame on me for assuming). Once I got home, no ajus dip. My husband ordered the sub, he said the sub was blan and left a lot to be desired. I am very disappointed with this Arby’s, I expected better, it was not busy so there really wasn’t an excuse for neglecting two ajus, yet it was paid for. No I did not call because, I live too far away to return immediately nor would a phone call help. This seems to be a common theme with the different Arby’s in the try state area, this is why I decided to write a review instead. Maybe Arby’s will decide to ensure their employees to pay attention to their service employees and boost the Arby’s reputation to what it used to be. Quality.
Food: 3
Service: 1
Amy
Sour kraut wasn't fresh made me I'll. However they made up for it the next time it was fresh.
Atmosphere: 5
Food: 4
Service: 5
Mercedes Weikle
Good food, went thru the drive thru, no complaints.
Atmosphere: 4
Food: 4
Service: 4
Bonnie Stonerock
Service a little slow but food especially Mozzarella sticks are the best
Food: 5
Service: 4
Andrew Ridgway
I sat in drive through for almost half an hour just for these idiots to get my order wrong and then when I call the store about it I get told that “its not our problem eat what you got.” Unprofessional and discourteous behavior at best! Louisa already doesn’t have much to offer and the fast food restaurants are going down hill fast!
Atmosphere: 1
Food: 1
Service: 1
Austin
Food is never fresh its usally cold or nasty in the food is overpriced the paintsville one is way better
Atmosphere: 3
Food: 2
Service: 4
Jeremiah Cyrus
Love Arby's always stop in to eat their good food really nice workers
Took long time for food..order not complete.. forgot the cheese..after paying for it Not adequate amount of cheese after waiting ten minutes on it. Goofing off behind the counter Customers waiting a long time ..drive thru waiting long time. The whole team there needs wrote up and retrained..and a manager who takes their job seriously..I hope that wasn't the manager on duty. Bring very inconsiderate of others and irresponsible of duties
Atmosphere: 1
Food: 1
Service: 1
Jenny VanHoose
Fantastic service! The restaurant was clean and the food was hot and great
Paul Morris
It's Arby's 😃
Atmosphere: 4
Food: 4
Service: 4
Vicki Alley
Waited 10 minutes to be waited on at counter while workers were talking in the back and taking break outside.
Went there on Nov 16 at around 9pm There was no one to be seen in the restaurant. Me and friend stopped to grab something quick. We could no tell if the restaurant was open or closed. It was very unclean. Finally, someone came out but the staff member just walked out and sat down with a male companion who walked in the door. It took another 10 minutes to get someone to take our order. The female staff member and her companion were making rude and harassing remarks toward my friend that was with me because of the way he looked. This was the most horrible experience I have ever had at an Arby's I really dont understand how a place like this stays in business.
Atmosphere: 1
Food: 1
Service: 1
I come here often, I’m not a review kind of person. With that being said. After this extremely young lady took my order all the while giggling,while waiting on my food I’ve had enough time to type this while the rest of the kids in the back are all cracking up wearing no hair nets i finely get my order that is wrong. I’m over it waited all this time for the wrong food i accept it though. I got to get cause and there are no sauce cups no napkins no and it’s soooo dirty and gross covered in sauces. I squirt some on my plate and head to sit down at a dirty table but the cleanest one I could find
Atmosphere: 1
Food: 1
Service: 1
I went through the drive through and ordered two roast beef dip sandwiches and the new sub. I asked at the drive through to ensure I ordered the sandwiches with ajus dip. When I drove up to the window I again asked about my ajus dip. When I received my bag of sandwiches, napkins were on top of everything and it “looked full enough that I assumed my ajus was in the bag. ( shame on me for assuming). Once I got home, no ajus dip. My husband ordered the sub, he said the sub was blan and left a lot to be desired.
I am very disappointed with this Arby’s, I expected better, it was not busy so there really wasn’t an excuse for neglecting two ajus, yet it was paid for. No I did not call because, I live too far away to return immediately nor would a phone call help. This seems to be a common theme with the different Arby’s in the try state area, this is why I decided to write a review instead. Maybe Arby’s will decide to ensure their employees to pay attention to their service employees and boost the Arby’s reputation to what it used to be. Quality.
Food: 3
Service: 1
Sour kraut wasn't fresh made me I'll. However they made up for it the next time it was fresh.
Atmosphere: 5
Food: 4
Service: 5
Good food, went thru the drive thru, no complaints.
Atmosphere: 4
Food: 4
Service: 4
Service a little slow but food especially Mozzarella sticks are the best
Food: 5
Service: 4
I sat in drive through for almost half an hour just for these idiots to get my order wrong and then when I call the store about it I get told that “its not our problem eat what you got.” Unprofessional and discourteous behavior at best! Louisa already doesn’t have much to offer and the fast food restaurants are going down hill fast!
Atmosphere: 1
Food: 1
Service: 1
Food is never fresh its usally cold or nasty in the food is overpriced the paintsville one is way better
Atmosphere: 3
Food: 2
Service: 4
Love Arby's always stop in to eat their good food really nice workers
Atmosphere: 5
Food: 5
Service: 5
Always good food. Friendly people.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always good. Anywhere you go
Atmosphere: 5
Food: 5
Service: 5
Took long time for food..order not complete.. forgot the cheese..after paying for it
Not adequate amount of cheese after waiting ten minutes on it. Goofing off behind the counter
Customers waiting a long time ..drive thru waiting long time.
The whole team there needs wrote up and retrained..and a manager who takes their job seriously..I hope that wasn't the manager on duty. Bring very inconsiderate of others and irresponsible of duties
Atmosphere: 1
Food: 1
Service: 1
Fantastic service! The restaurant was clean and the food was hot and great
It's Arby's 😃
Atmosphere: 4
Food: 4
Service: 4
Waited 10 minutes to be waited on at counter while workers were talking in the back and taking break outside.
Service: 1
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