Ran out of shaved beef. Had a number 4. Three of us. Food was terrible. My husband got sick.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Curly Fries
Nosaj Sllim
We have the meats Arby's is a really good place to eat
Atmosphere: 5
Food: 5
Service: 5
Gary McDaniel
Clean environment. Food
Atmosphere: 4
Food: 4
Service: 4
Andrew Stevens
First off, the food here is great. There's no taking that away from them.However, I'm very certain that they're policy requires a minimum 10 minute wait time before serving food to folks. I mean you can plan your next year's birthday there, order your food and by the time it gets to you, be five minutes late for the party.The folks are nice enough, but the some of the booths are more like a teeter totter or a boat ride than a seat.Don't try to get lunch there on the weekdays trade workers, you'll be late back to the job site every time.
Yelling going on and drive thru computer went down had to go in to order !! Then they just looked at me til i spoke up and said can u order inside and then was like o im sorry can i help u !!! Then said my food was ready !!! So if u know fast food u better check before u leave and guess what !? Missing 2 orders of nuggets !!! Maam im missing nuggets !!! How many u asked rude as hell !!! 2 please !!! Then she said they have 2 mins left !!! Well dang !! Be on your toes !!! But the food was good as always !!! Aw ya the manger come out yelling thats all the meat u have for an hour and half so let everyone know !!! Just like that LOUD !!!
Bacon and swiss chicken and jalapeño poppers...The food was good.I chose to dine in and the tables were dirty. The drink station was a mess. The actual drink machine leaked and the spigots popped off.
Atmosphere: 3
Food: 4
Service: 4
Valerie Underhill
I really hate to give bad reviews but this place is truly bad in regards to several aspects. I couldn't tell you how many times I have ordered classic roast beef sandwiches and be told they don't have the arbys sauce. It's not occasional, it's often. The place is also slower than molasses. I dreaded going there and finally quit altogether. Mayfield fast food joints are low on the totem pole. About the only one worth 5 stars is Hardees.
Atmosphere: 1
Food: 3
Service: 1
Nicole Heath
I did a mobile order. I was 5 minutes to early for them to start making my order, even though I had the order receipt on my phone. The order taker said they were out of roast beef for 20 minutes, but had no problem handing out plenty other orders. I had to get out of line and then back in. by the time I got to the window it was 15 minutes past when I was supposed to pick up my order. Made me over 15 minutes later from break.
Ordered through the drive thru yesterday. Wait time was a little long; however, I think that has more to do with the staffing than reflective on the employees. The person working the speaker & window around 2PM yesterday 12/7/23 (did not catch their name, which is a pity! I would have loved to name drop you here) was absolutely polite and lovely.It was good for the quality and experience you expect of an Arby's. Warm and very fresh. My mom and I enjoyed it immensely.
This Arby's in Mayfield is one dirty environment. Something need to be looked at here.
Atmosphere: 1
Food: 1
Service: 1
Deborah Houston
Fantastic food, order is correct every time usually, wait was quite a while with no communication to the guests in the drive thru. Friendly and kind staff.
Ordered online, went inside and Waited 35 minutes for my order to show up on the very clearly labeled online order pick up order Shelf. Pretty useless shelf if you’re just going to let the food sit behind the counter for 15 minutes without telling anyone.
Ran out of shaved beef. Had a number 4. Three of us. Food was terrible. My husband got sick.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Curly Fries
We have the meats Arby's is a really good place to eat
Atmosphere: 5
Food: 5
Service: 5
Clean environment. Food
Atmosphere: 4
Food: 4
Service: 4
First off, the food here is great. There's no taking that away from them.However, I'm very certain that they're policy requires a minimum 10 minute wait time before serving food to folks. I mean you can plan your next year's birthday there, order your food and by the time it gets to you, be five minutes late for the party.The folks are nice enough, but the some of the booths are more like a teeter totter or a boat ride than a seat.Don't try to get lunch there on the weekdays trade workers, you'll be late back to the job site every time.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Greek Gyro, Curly Fries, Classic French Dip & Swiss
Yelling going on and drive thru computer went down had to go in to order !! Then they just looked at me til i spoke up and said can u order inside and then was like o im sorry can i help u !!! Then said my food was ready !!! So if u know fast food u better check before u leave and guess what !? Missing 2 orders of nuggets !!! Maam im missing nuggets !!! How many u asked rude as hell !!! 2 please !!! Then she said they have 2 mins left !!! Well dang !! Be on your toes !!! But the food was good as always !!! Aw ya the manger come out yelling thats all the meat u have for an hour and half so let everyone know !!! Just like that LOUD !!!
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Curly Fries, Double Roast Beef, Classic Roast Beef, Arby's Signature Sandwiches
Service is terrible. Order is always wrong.
Atmosphere: 3
Food: 4
Service: 1
Great food and
Atmosphere: 5
Food: 5
Service: 5
Bacon and swiss chicken and jalapeño poppers...The food was good.I chose to dine in and the tables were dirty. The drink station was a mess. The actual drink machine leaked and the spigots popped off.
Atmosphere: 3
Food: 4
Service: 4
I really hate to give bad reviews but this place is truly bad in regards to several aspects. I couldn't tell you how many times I have ordered classic roast beef sandwiches and be told they don't have the arbys sauce. It's not occasional, it's often. The place is also slower than molasses. I dreaded going there and finally quit altogether. Mayfield fast food joints are low on the totem pole. About the only one worth 5 stars is Hardees.
Atmosphere: 1
Food: 3
Service: 1
I did a mobile order. I was 5 minutes to early for them to start making my order, even though I had the order receipt on my phone. The order taker said they were out of roast beef for 20 minutes, but had no problem handing out plenty other orders. I had to get out of line and then back in. by the time I got to the window it was 15 minutes past when I was supposed to pick up my order. Made me over 15 minutes later from break.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
Ordered through the drive thru yesterday. Wait time was a little long; however, I think that has more to do with the staffing than reflective on the employees. The person working the speaker & window around 2PM yesterday 12/7/23 (did not catch their name, which is a pity! I would have loved to name drop you here) was absolutely polite and lovely.It was good for the quality and experience you expect of an Arby's. Warm and very fresh. My mom and I enjoyed it immensely.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, Greek Gyro, Curly Fries
This Arby's in Mayfield is one dirty environment. Something need to be looked at here.
Atmosphere: 1
Food: 1
Service: 1
Fantastic food, order is correct every time usually, wait was quite a while with no communication to the guests in the drive thru. Friendly and kind staff.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Arby's Signature Sandwiches, Curly Fries
Ordered online, went inside and Waited 35 minutes for my order to show up on the very clearly labeled online order pick up order Shelf. Pretty useless shelf if you’re just going to let the food sit behind the counter for 15 minutes without telling anyone.
Service: 1
Love the double roast beef and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Half Pound Beef