Do not eat here. Rude manager. 30 minutes or more wait time.
Atmosphere: 1
Food: 1
Service: 1
Jared Beste
Terrible food - Grabbed a family 12 piece extra crispy. So crispy the breading had pulled away from the chicken. The meat was overcooked and solid, you could break a dinner plate with. Same with the biscuits. Do not eat here.
Zach Knisley
Been to this place 2 times. Definately wont go back. There is clearly a lack of management in this location. Both of my visits were a disaster.
1st visit nearly about 4 months ago, all the employees were outside smoking and on their cell phones. The manager was inside working by herself. Constantly yelling at the others to come inside. They just sat outside and laughed at her. The food including the chicken wasn't fresh. In fact it was microwaved. Everything I purchased for my family came out of a microwave. It was disgusting. We ended up throwing most the food out and leaving.
6 months later I would give this place another chance. All new employees were actually pretty polite. But not a single one of them knew what the heck was going on. They couldnt remember who ordered what. Every single car in the drive thru waited very long periods of time for their food. Some parked and came inside asking why they waited over 20 minutes. They were very unhappy while 3 different customers sat inside waiting over 20 minutes for their food. The employees were running in circles trying to figure out what went where and who had what. They didn't have anything ready that anyone ordered. No sides were ready for service either. Customers standing inside were shaking there heads in disbelief. Also each visit, not one single individual was dining inside either visit. One of the customers was a food delivery guy who had his order placed online before he ever arrived. When he arrived his food wasn't even ready. It all had to be made. This food delivery guy was sent to pour soft drinks for his customer. He pointed out it was a violation of health code for him to pour soft drinks for his customer. Apparently it has to be done by an employee. I dont know much about those rules.
Bottom line is that I wont return to this KFC location. And im betting all the other customers wont return either. This establishment needs to start with a really good manager or train the ones they have to manage the crew and restaurant properly. The regional manager needs to step in and help out here!
Atmosphere: 1
Food: 1
Service: 1
tarris mckinney
This KFC has really turned around. Keep it going
Atmosphere: 5
Food: 5
Service: 5
Alexis Hensley
Great GM Great food Great speed
Atmosphere: 5
Food: 5
Service: 5
Saw dog
Service was quick friendly, food was hot & fresh. Very Good, will come again. Place was clean and so was the restooms. Finished eating at 3:00 on 3/30/25. Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Chadley Dugger
They treat you with indifference, they rarely have what you ordered if you order with the app, and they ALWAYS mess it up. Whoever is running night shift needs to be fired. Worst restaurant in mayfield, hands down. We’ve closed down Pizza Hut, Applebees, and Pop Eyes. KFC needs to go next.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Byrd
I had the best experience with the people who was working they were great and I had great service all the way around!!!!
I went to kfc in mayfield tonight about 5.40 for the special they are supposed to have on Tuesday the 8 pieces of dark for 10 to be told they where out of chicken how can a chicken places that just sales chicken be out of chicken 😡
Timothy Mcdill
It was good no complaints here
Atmosphere: 5
Food: 5
Service: 5
Shirley Poole
Great food & friendly service
Atmosphere: 5
Food: 5
Service: 5
Kenja Robinson
The food is good and service is on time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Fried Chicken, Famous Bowl, French Fries
TDB Snags
I ordered this morning around 11 and they had my order out pretty fast and they communicated with me about how long it was going to be
Do not eat here. Rude manager. 30 minutes or more wait time.
Atmosphere: 1
Food: 1
Service: 1
Terrible food - Grabbed a family 12 piece extra crispy. So crispy the breading had pulled away from the chicken. The meat was overcooked and solid, you could break a dinner plate with. Same with the biscuits. Do not eat here.
Been to this place 2 times. Definately wont go back. There is clearly a lack of management in this location. Both of my visits were a disaster.
1st visit nearly about 4 months ago, all the employees were outside smoking and on their cell phones. The manager was inside working by herself. Constantly yelling at the others to come inside. They just sat outside and laughed at her. The food including the chicken wasn't fresh. In fact it was microwaved. Everything I purchased for my family came out of a microwave. It was disgusting. We ended up throwing most the food out and leaving.
6 months later I would give this place another chance. All new employees were actually pretty polite. But not a single one of them knew what the heck was going on. They couldnt remember who ordered what. Every single car in the drive thru waited very long periods of time for their food. Some parked and came inside asking why they waited over 20 minutes. They were very unhappy while 3 different customers sat inside waiting over 20 minutes for their food. The employees were running in circles trying to figure out what went where and who had what. They didn't have anything ready that anyone ordered. No sides were ready for service either. Customers standing inside were shaking there heads in disbelief. Also each visit, not one single individual was dining inside either visit. One of the customers was a food delivery guy who had his order placed online before he ever arrived. When he arrived his food wasn't even ready. It all had to be made. This food delivery guy was sent to pour soft drinks for his customer. He pointed out it was a violation of health code for him to pour soft drinks for his customer. Apparently it has to be done by an employee. I dont know much about those rules.
Bottom line is that I wont return to this KFC location. And im betting all the other customers wont return either. This establishment needs to start with a really good manager or train the ones they have to manage the crew and restaurant properly. The regional manager needs to step in and help out here!
Atmosphere: 1
Food: 1
Service: 1
This KFC has really turned around. Keep it going
Atmosphere: 5
Food: 5
Service: 5
Great GM Great food Great speed
Atmosphere: 5
Food: 5
Service: 5
Service was quick friendly, food was hot & fresh. Very Good, will come again. Place was clean and so was the restooms.
Finished eating at 3:00 on 3/30/25. Excellent service.
Atmosphere: 5
Food: 5
Service: 5
They treat you with indifference, they rarely have what you ordered if you order with the app, and they ALWAYS mess it up. Whoever is running night shift needs to be fired. Worst restaurant in mayfield, hands down. We’ve closed down Pizza Hut, Applebees, and Pop Eyes. KFC needs to go next.
Atmosphere: 1
Food: 1
Service: 1
I had the best experience with the people who was working they were great and I had great service all the way around!!!!
Atmosphere: 5
Food: 5
Service: 5
Good food,good people
Atmosphere: 5
Food: 5
Service: 5
Great people
Restaurantji Recommends
I went to kfc in mayfield tonight about 5.40 for the special they are supposed to have on Tuesday the 8 pieces of dark for 10 to be told they where out of chicken how can a chicken places that just sales chicken be out of chicken 😡
It was good no complaints here
Atmosphere: 5
Food: 5
Service: 5
Great food & friendly service
Atmosphere: 5
Food: 5
Service: 5
The food is good and service is on time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Fried Chicken, Famous Bowl, French Fries
I ordered this morning around 11 and they had my order out pretty fast and they communicated with me about how long it was going to be
Atmosphere: 5
Food: 5
Service: 5
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