Panera Bread
13000 Shelbyville Rd, Middletown
(502) 254-5905
Recent Reviews
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Placed an order for pick up at lunch 11:05am. I ordered a 1/2 BLT on the tomato basil bread with extra bacon (extra charge) with no mixed greens. This sandwich was a joke. It had the mixed greens on it, tomatoes that I would and did throw in garbage and no extra bacon. Looked like two strips chopped up. This sandwich use to come at least warm but when it is cold bacon the bacon is hard to chew it makes it like rubber. Disgusted by it. If I hadn't been back to work I would have taken it back to them.
Food: 1
Service: 3
Love the chicken noodle soup
Atmosphere: 4
Food: 4
Service: 4
Stale bagels, slimy lettuce, and a food handler using her gloved hand to rub her mouth and touch her face and move her hair off her forehead. Will never eat here again.
Whomever made the broccoli cheddar soup this morning needs to be dealt with. I’ve eaten this soup 50+ times from at least five or six different Paneras, and this was water. It was as thin as water—yellow cheddar-flavored water with maybe two shards of broccoli in it. It was like they put a 75% cut on it. If I want my stuff stepped on, I’ll go to 22nd Street.
It was horrible, and this is coming from someone who loves Panera. Hope this ain’t the new norm.
Atmosphere: 5
Food: 2
Service: 3
It was really good!
Atmosphere: 5
Food: 5
Service: 5
Great food but unclean floors and restrooms. Both men’s and women’s restrooms were smelly and dirty. Loved the salads and soups.
Atmosphere: 3
Food: 5
Service: 5
The food is awesome, And the people is really friendly. Sandwiches. It looks good and tastes good. Google.
Atmosphere: 5
Food: 5
Service: 5
I had ordered the ciabatta French dipper because I had ordered one about a week or so prior and really liked it. First mistake was stopping there. Second mistake was what I ordered. Drive thru took forever. Third ordering what I ordered. There was very little sandwich contents. Tried to call the restaurant to complain and not a soul answered. I will be calling again. Or walking in.
Atmosphere: 3
Food: 2
Service: 3
Was pulled up at the drive thur and waited over 20 mins for one sandwich and still order was not brought out. Went inside and my order was just sitting there behind the counter. My food is now cold.
Atmosphere: 1
Food: 1
Service: 1
I would give 5 stars but they discontinued the Napa almond chicken salad sandwich.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
The worst panera bread. I ate a turkey bacon bravo and got sick.
I wish I took a picture I was just so mad I just threw it away. I work across the street. My husband went to pick up my lunch for me to have. He got there when they first open mind you so everything SHOULD have been fresh. When I got to my Broccoli cheddar soup it was watery, and separated. It was not even edible. My Salad hardly had any lettuce in it and what lettuce it did have was wilted and brown. The chicken in the salad was very wet for some reason. Food coast way too much to be messed up. It use to be a place you could go and didn’t mind spending the money for it because you knew it would be good quality. If I want crap in a bag I can go to McDonald’s for that.
First time my iced coffee wasn't stirred but fast friendly service
Atmosphere: 5
Food: 4
Service: 5
Not very good. Soup was cold
Atmosphere: 3
Food: 3
Service: 3
I got a chipotle avocado melt, with my favorite ingredient being the avocado, but they forgot it. It was quite upsetting considering the long wait. It was also missing sauce and cilantro:( treated myself to nothing.
Atmosphere: 5
Food: 1
Service: 3
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