My order was wrong and missing items, when I called to ask for the missing items and a correct pizza to be delivered I was told they can't do that. And apparently every employee there is a manager, because I was passed off 2 times and told both were managers, but could not do anything to satisfy a customer, except tell me they were short staffed. Unpopular opinion - if you can't make a pizza because of short staff, don't take orders or close for the night!
Food: 1
Service: 1
Charlotte Brockman
Employees use their bare fingers to press down your pizza dough. No gloves.
Atmosphere: 3
Food: 1
Service: 3
Keydren Davenport
Started to order pizza they said it would be a 2 hour wait I ask to speak to the boss which I could hear in the background they then put me on hold and said that the boss just left horrible service
Atmosphere: 1
Food: 1
Service: 1
Bradley Jones
Sorry for accidentally ordering it for ASAP instead of a scheduled order, but I really don’t need a “they’re already in the oven” or a lecture on how to use to app. It took me 15 minutes of being on hold to get to the actual store. I can’t control that. I called as soon as I realized the mistake. Just say “Ok, no problem.” I get it. You’re tired. You’re stressed. But don’t make me feel bad. People make mistakes. It’s okay to make mistakes.
Kaliyah
Let’s start off with the costumer service help line I think I called them to ask Pizza Hut I do a half and half order one on one card the rest on the other she said yeah and started lying her ass off🤣 I still remember what I ordered and the price 50.52 on my screen so she’s like it’s 52.50 so I’m how tf my order get up to $2 more dollars and she started getting mad and smart with me 😭 I was being respectful till she’s like “I’m not finna argue over $2” so I’m like bet repeat my order and she did and everything that I ordered was right but her math still wasn’t matching so I’m like how much is everything and she said a 20z soda a orange crush was $5 and hung up in my face after I ask why tf is she lying. She ended up giving me and my bf a free brownie maybe bc she was wrong?
Another incident was with a virtual gift card so boom I get a $50 gift card and try applying it to a order and it said it has no funds I check the Pizza Hut app I even called the Pizza Hut gift card line and they even confirmed I have $50 so I call Pizza Hut for help again girl kept telling me to try again and again and then call back a hour later so I’m like are you slow and I hung up and ordered my stuff 15 mins later after finding out the issue thanks for the bad customer service Pizza Hut
I ordered food today and idk how pizzas hut can’t read but I ordered buffulo sauce not marinara.. so are they 14-15 year olds working back there or like?
Jeffrey Ipock
Try to rush me ordering worst pizza ever three of boneless wings were only bread My girl would not let me go back in never eat at all Pizza Hut again
Atmosphere: 2
Food: 1
Service: 2
Josh Shouse
It's a pizza hut.. food is good, service is fast.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Pig Daddy And Cletus
Staff Are Very Amazing. And Food Is Hot And Delicious. Would Recommend This Place To EVERYONE.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Big Dinner Box with 3 Pizzas, Pepperoni Pizza
Bruce Coffman
The local one is good. Too expensive, but good. The delivery driver's are always very nice. Pizza Hut corporate needs to do away with that hideous ordering process where you can't get in touch with the local restaurant. It's horrible. Absolutely horrible. Do better. Not everybody wants to order online.
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Cassandra Smith
Update on my horrible service. I went back and the day ladies Assistant Manager ( the actual manager) fixed it no problem. Had I had some courtesy last night this problem would have not gotten out of hand Thanks for your help
The food and service were amazing! Will definitely be repeat customer!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Michael Edwards
Good Cookie Pizza
Ronin ShinigamiEX
We were missing a pizza and instead of being helpful the store staff were argumentative and unhelpful when we simply just wanted our pizza a manger/assistant manger also hung up on us while telling them about the missing food
My order was wrong and missing items, when I called to ask for the missing items and a correct pizza to be delivered I was told they can't do that. And apparently every employee there is a manager, because I was passed off 2 times and told both were managers, but could not do anything to satisfy a customer, except tell me they were short staffed. Unpopular opinion - if you can't make a pizza because of short staff, don't take orders or close for the night!
Food: 1
Service: 1
Employees use their bare fingers to press down your pizza dough. No gloves.
Atmosphere: 3
Food: 1
Service: 3
Started to order pizza they said it would be a 2 hour wait I ask to speak to the boss which I could hear in the background they then put me on hold and said that the boss just left horrible service
Atmosphere: 1
Food: 1
Service: 1
Sorry for accidentally ordering it for ASAP instead of a scheduled order, but I really don’t need a “they’re already in the oven” or a lecture on how to use to app. It took me 15 minutes of being on hold to get to the actual store. I can’t control that. I called as soon as I realized the mistake. Just say “Ok, no problem.” I get it. You’re tired. You’re stressed. But don’t make me feel bad. People make mistakes. It’s okay to make mistakes.
Let’s start off with the costumer service help line I think I called them to ask Pizza Hut I do a half and half order one on one card the rest on the other she said yeah and started lying her ass off🤣 I still remember what I ordered and the price 50.52 on my screen so she’s like it’s 52.50 so I’m how tf my order get up to $2 more dollars and she started getting mad and smart with me 😭 I was being respectful till she’s like “I’m not finna argue over $2” so I’m like bet repeat my order and she did and everything that I ordered was right but her math still wasn’t matching so I’m like how much is everything and she said a 20z soda a orange crush was $5 and hung up in my face after I ask why tf is she lying.
She ended up giving me and my bf a free brownie maybe bc she was wrong?
Another incident was with a virtual gift card so boom I get a $50 gift card and try applying it to a order and it said it has no funds I check the Pizza Hut app I even called the Pizza Hut gift card line and they even confirmed I have $50 so I call Pizza Hut for help again girl kept telling me to try again and again and then call back a hour later so I’m like are you slow and I hung up and ordered my stuff 15 mins later after finding out the issue thanks for the bad customer service Pizza Hut
I ordered food today and idk how pizzas hut can’t read but I ordered buffulo sauce not marinara.. so are they 14-15 year olds working back there or like?
Try to rush me ordering worst pizza ever three of boneless wings were only bread My girl would not let me go back in never eat at all Pizza Hut again
Atmosphere: 2
Food: 1
Service: 2
It's a pizza hut.. food is good, service is fast.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Staff Are Very Amazing. And Food Is Hot And Delicious. Would Recommend This Place To EVERYONE.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Big Dinner Box with 3 Pizzas, Pepperoni Pizza
The local one is good. Too expensive, but good. The delivery driver's are always very nice. Pizza Hut corporate needs to do away with that hideous ordering process where you can't get in touch with the local restaurant. It's horrible. Absolutely horrible. Do better. Not everybody wants to order online.
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Update on my horrible service. I went back and the day ladies Assistant Manager ( the actual manager) fixed it no problem. Had I had some courtesy last night this problem would have not gotten out of hand
Thanks for your help
Restaurantji Recommends
Honestly, that was one of the fastest and tastiest pizzas I've had in a very long time, if not ever!
Atmosphere: 3
Food: 5
Service: 4
Good Cookie
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Breadsticks, Pepperoni Pizza
The food and service were amazing! Will definitely be repeat customer!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Good Cookie Pizza
We were missing a pizza and instead of being helpful the store staff were argumentative and unhelpful when we simply just wanted our pizza a manger/assistant manger also hung up on us while telling them about the missing food
Atmosphere: 1
Food: 5
Service: 1
Loading...