Wonderful cashier. She is sweet and fast. Always recommend to others.
Atmosphere: 3
Food: 5
Service: 1
robert ewing
Ordered on the app and they lost the order my wife called to see what happened and they had no order so I drove up here to see what’s what when gave the name my wife gave mine young woman named cloey chandler didn’t not ask if it was under another name she just kept saying (there’s nothing I can do) so I see a bag behind them still they say it’s been there for a hot minute and I ask what it was turns out it was my order so I have to fight 5 minutes to get the order remade as it’s been out 1 hour and she kept saying there’s nothing I can do. So I had them call the managers and no one would answer as it’s Halloween so I had to bring up what does their policy state for time that something sits out and when it has to be thrown away she says 20 minutes it has to be thrown, so I ask her again what are you going to do re make it or give me bad food, she finally decides to remake it so pussed I have never had this bad of customer service from here. Last time I’ll be here again especially ordering on the app.
Atmosphere: 1
Food: 4
Service: 1
Mary Sparks
Food is always great but the pricing is too high!
Atmosphere: 5
Food: 5
Service: 5
Kenneth Campbell
Great customer service from Kensi and she was really helpful with the menu
Atmosphere: 5
Food: 5
Service: 5
Nun ya Business
Kensi has the best customer service was so helpful
Atmosphere: 5
Food: 5
Service: 5
joshua h
Staff is friendly and fast. Kyra was super sweet.
Atmosphere: 3
Food: 5
Service: 5
Dusty Clark
Kensi was very good at her job and she was very respectful
Atmosphere: 5
Food: 5
Service: 5
Alex Clark
We had the absolute best subs made by kensi and she was so friendly and polite
Atmosphere: 5
Food: 5
Service: 5
Christine Medina
Great all around especially the drive-thru associates Kensi
Atmosphere: 5
Food: 5
Service: 5
Trina Wrieden
We had the best subs made by Kensi Eslinger she made the best subs we ever ate at subway
08/07/2025- I went into Subway today just trying to grab a quick, affordable meal using a valid coupon—and instead, I was treated like a problem. Three young girls working behind the counter clearly had no idea how to honor the coupon, and instead of figuring it out or asking for help, they looked at me like I was the issue.
They literally made me step aside and wait while they served everyone else in line before even attempting to deal with my situation. The disrespect was unreal. I’m a single mother of two, and times are hard right now—using a coupon shouldn’t make me feel ashamed or judged.
Their behavior came off as entitled, unempathetic, ignorant, and completely out of touch with what real people are going through these days. Subway, please do better training your staff—not just in how to ring up a coupon, but in basic human compassion and customer service
Atmosphere: 1
Food: 3
Service: 1
sarah queens
I had stopped by the Subway on 806 Indian Mound Drive today July 21 around 7 pm and ordered the same thing I always do. I usually don’t ever complain about service but the way I was treated was just awful. The young girl serving me (looked to be around 20) had brown hair and was heavier set had made my food. I can’t even lie The girl Seemed high out of her mind. Not a single smile and it was made to seem like Everything I said she would just roll her eyes. It was very disrespectful and I have never been treated like that in a fast food restaurant. After reading some reviews it seems to be im not the only person experiencing service like this, which makes me wonder if the managers are addressing the problem. On a second note The girl made the food so messy and fast i feel like i got skimped out of food which is unacceptable when paying 15 dollars for a sandwich. Subway do better and managers make sure your employees are meeting standards this is not OK!!!!
Atmosphere: 1
Food: 1
Service: 1
Lilly Venters
Well…. I went in there ‘bout five days ago… 7/16/25 the lady was just the meanest darn thing! No smile. No greeting! Just a “what do you want”! I went in there around 3pm they wasn’t a bit of busy! Just needed one simple sub… I was able to catch her name while she was checking me out.. kensy I do believe or something like that. The manager really needs to train these fellas to be a bit more happier! I mean c’mon your working it’s your job to be polite! .. definitely my last time going in there… what a shame subway.. what.a. Shame.
Atmosphere: 1
Food: 1
Service: 1
Eric Bowlin
I was in there earlier today and the young lady was very rude I called to talk to a manager later that day to talk politely and let her know she should train her workers to be more polite without saying names but instead I clearly got handed off to someone that was not the manager pretending to be one then when I asked who it was I got hung up on, since that happened it was a bigger girl named Kensi
Atmosphere: 1
Food: 2
Service: 1
T E6619
This Subway rocks. It is very fast and the employees treat you with respect.
Wonderful cashier. She is sweet and fast. Always recommend to others.
Atmosphere: 3
Food: 5
Service: 1
Ordered on the app and they lost the order my wife called to see what happened and they had no order so I drove up here to see what’s what when gave the name my wife gave mine young woman named cloey chandler didn’t not ask if it was under another name she just kept saying (there’s nothing I can do) so I see a bag behind them still they say it’s been there for a hot minute and I ask what it was turns out it was my order so I have to fight 5 minutes to get the order remade as it’s been out 1 hour and she kept saying there’s nothing I can do. So I had them call the managers and no one would answer as it’s Halloween so I had to bring up what does their policy state for time that something sits out and when it has to be thrown away she says 20 minutes it has to be thrown, so I ask her again what are you going to do re make it or give me bad food, she finally decides to remake it so pussed I have never had this bad of customer service from here. Last time I’ll be here again especially ordering on the app.
Atmosphere: 1
Food: 4
Service: 1
Food is always great but the pricing is too high!
Atmosphere: 5
Food: 5
Service: 5
Great customer service from Kensi and she was really helpful with the menu
Atmosphere: 5
Food: 5
Service: 5
Kensi has the best customer service was so helpful
Atmosphere: 5
Food: 5
Service: 5
Staff is friendly and fast. Kyra was super sweet.
Atmosphere: 3
Food: 5
Service: 5
Kensi was very good at her job and she was very respectful
Atmosphere: 5
Food: 5
Service: 5
We had the absolute best subs made by kensi and she was so friendly and polite
Atmosphere: 5
Food: 5
Service: 5
Great all around especially the drive-thru associates Kensi
Atmosphere: 5
Food: 5
Service: 5
We had the best subs made by Kensi Eslinger she made the best subs we ever ate at subway
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
08/07/2025- I went into Subway today just trying to grab a quick, affordable meal using a valid coupon—and instead, I was treated like a problem. Three young girls working behind the counter clearly had no idea how to honor the coupon, and instead of figuring it out or asking for help, they looked at me like I was the issue.
They literally made me step aside and wait while they served everyone else in line before even attempting to deal with my situation. The disrespect was unreal. I’m a single mother of two, and times are hard right now—using a coupon shouldn’t make me feel ashamed or judged.
Their behavior came off as entitled, unempathetic, ignorant, and completely out of touch with what real people are going through these days. Subway, please do better training your staff—not just in how to ring up a coupon, but in basic human compassion and customer service
Atmosphere: 1
Food: 3
Service: 1
I had stopped by the Subway on 806 Indian Mound Drive today July 21 around 7 pm and ordered the same thing I always do. I usually don’t ever complain about service but the way I was treated was just awful. The young girl serving me (looked to be around 20) had brown hair and was heavier set had made my food. I can’t even lie The girl Seemed high out of her mind. Not a single smile and it was made to seem like Everything I said she would just roll her eyes. It was very disrespectful and I have never been treated like that in a fast food restaurant. After reading some reviews it seems to be im not the only person experiencing service like this, which makes me wonder if the managers are addressing the problem. On a second note The girl made the food so messy and fast i feel like i got skimped out of food which is unacceptable when paying 15 dollars for a sandwich. Subway do better and managers make sure your employees are meeting standards this is not OK!!!!
Atmosphere: 1
Food: 1
Service: 1
Well…. I went in there ‘bout five days ago… 7/16/25 the lady was just the meanest darn thing! No smile. No greeting! Just a “what do you want”! I went in there around 3pm they wasn’t a bit of busy! Just needed one simple sub… I was able to catch her name while she was checking me out.. kensy I do believe or something like that. The manager really needs to train these fellas to be a bit more happier! I mean c’mon your working it’s your job to be polite! .. definitely my last time going in there… what a shame subway.. what.a. Shame.
Atmosphere: 1
Food: 1
Service: 1
I was in there earlier today and the young lady was very rude I called to talk to a manager later that day to talk politely and let her know she should train her workers to be more polite without saying names but instead I clearly got handed off to someone that was not the manager pretending to be one then when I asked who it was I got hung up on, since that happened it was a bigger girl named Kensi
Atmosphere: 1
Food: 2
Service: 1
This Subway rocks. It is very fast and the employees treat you with respect.
Atmosphere: 5
Food: 5
Service: 5
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