McDonald's

Name: McDonald's
Address: 1035 Richmond St, Mt Vernon, Kentucky, 40456, US
Telephone: (606) 256-3753
Price range: $
Rating: 2.4

$ • Fast Food, Burgers, Coffee Shops

Hours:
1035 Richmond St, Mt Vernon
(606) 256-3753

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About McDonald's

McDonald's, a well-known fast-food chain, offers a mixed experience for customers. The restaurant mainly focuses on takeaway, with everything packaged for easy carryout, and has limited seating options. Customers mention that the service is generally friendly and attentive, although some reports indicate service issues. The ice cream machine is often not working, which has disappointed some visitors.

Food quality is considered average by many, with some customers unhappy with how their orders are prepared. One regular customer praises a specific employee for consistently delivering hot and fresh coffee with a warm greeting, highlighting good service in that instance.

Some reviews point out problems such as forgotten orders, long wait times, and incorrect or unavailable items. For example, a customer experienced a long wait for a Carmel frappe and was told they were out of cool whip and Carmel drizzle after waiting over 10 minutes, which caused frustration. Another customer noted that during late hours, the restaurant's service can be unreliable, and ordered items might not be available or correct.

Overall, the McDonald's experience varies, with positive moments of friendly service and clean surroundings, but also recurring issues with order accuracy and limited menu options at times. The restaurant's setup and occasional service problems remain main discussion points.