McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1035 Richmond St, Mt Vernon
(606) 256-3753
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Customers' Favorites
McDonald's Reviews
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Absolutely awful service. Food was just thrown in the bag any which way. Couldn’t get a receipt because apparently they don’t stock paper for the machine. Even for fast food the food was terrible. Advice—- go on down the road to the next McDonald’s
This place is an affront to the memory of Mayor McCheese, rest his soul.
Everyone around here knows this place is terrible, but for some masochistic reason I still visited today. Here's how that went:
Pulled up to the drive-thru, they said they didn't have any medium or large cups so my combo would have to come with a small drink. What they didn't tell me, as I'm sure they didn't tell any other customers, was that the small drink was being charged in *addition*...read full review
Ratings
Menu
Hours
| Monday | 5AM - 12AM |
| Tuesday | 5AM - 12AM |
| Wednesday | 5AM - 12AM |
| Thursday | 5AM - 12AM |
| Friday | 5AM - 1AM |
| Saturday | 5AM - 1AM |
| Sunday | 5AM - 12AM |
McDonald's, a well-known fast-food chain, mainly focuses on takeaway with everything packaged for easy carryout and has limited seating options. Customers mention that the service is generally friendly and attentive, although some reports indicate service issues. The ice cream machine is often not working, which has disappointed some visitors.
Food quality is considered average by many, with some customers unhappy with how their orders are prepared. One regular customer praises a specific employee for consistently delivering hot and fresh coffee with a warm greeting, highlighting good service in that instance. The restaurant can be busy, especially during late hours, and sometimes order accuracy is a problem, with customers experiencing long waits, forgotten orders, or incorrect items. For example, a customer waited over 10 minutes for a Carmel frappe, only to be told they were out of cool whip and Carmel drizzle, which caused frustration.
Despite some issues, recent visits show improvements. The drive-thru was reported to be clean with no trash, and parking was plentiful. Service was quick, and the food was hot and fresh, much better than previous visits when food was overly heated, burnt, or too salty. Staff members are praised for their kindness and respect, especially during busy times, and the restaurant’s environment remains generally clean and well-maintained. Overall, the McDonald's experience varies, but friendly service and cleanliness are often highlighted, even if order accuracy can sometimes be an issue.