You only drink you could get from traveling on the road all day. A car was milk, chocolate or white. No other drinks available. Sort of closed it down or offered a discount on the food. Anything to make up for the fact that you could not get a drink I
Karen
AVOID THIS MCDONALD’S LOCATION: Ordered the 2 cheeseburger combo. Looked at the 2 sandwiches and there was no diced onions, no pickle, and the meat on the bun was very dry. Worst burger ever and the cold fries were only half filled. I asked about a chocolate shake, but they didn’t have any of the “powder” to make them. I have visited this location multiple times and they never have shakes. The machine is usually down.
Jessica Lehn
Traveling to Florida and stopped for a quick meal to go. Worst McDonald's ever. My fries were barely filled, they forgot my chicken nuggets, and our sandwiches had zero condiments. Called for a refund and no one responded for 6 days. After we got back home I called again and they told me they don't issue refunds. You have to go there to get a credit, but will never stop at that McDonald's again. Complete waste of money.
Kathy Rookard
The Russell Springs, KY location of McDonald's is one of the best. I frequent this location for breakfast and am there occasionally for other meals & snacks. The employees (with the exception of one recent encounter) are friendly while providing fast, efficient service. The restaurant is clean and well-maintained.
L Rosendaul
Now serving old food. Ordered on app and picked up through drive thru, 4 value meals. Cold, stale fries, hard bread, nuggets were cold.
Jack Hewatt
Always good food.
Jim Smith
Food was basically inedible but coffee was good.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Sausage Egg and Cheese Bagels, Filet-O-Fish
Tina Jensen
Fish was old and dry Bun supposed too be steamed and it was grilled. Bathrooms dirty and no toilet paper. Tables and chairs were dirty. Do not recommend stopping
Atmosphere: 1
Food: 1
Service: 2
Rachelle Lee
Stopped for lunch while traveling. Bathroom was disgusting and neither stall had toilet paper, I had to go ask. Food was OK, definitely was not fresh, but not horrible either. Dining room needed to be cleaned.
Atmosphere: 1
Food: 2
Service: 4
Ron Biz
Traveling. Went to restroom. Disgusting! Wouldn't dine there. Staff courteously filled water bottle.
The most absolute disgusting bathrooms from Tennessee to Michigan. So gross would not want the person making my food to use it let alone myself.
Atmosphere: 1
Service: 1
Calvin Todd
McDonald's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
first last
Every time i come to THIS McDonald's they screw up the order....EVERY TIME. from not having menu items like shakes, ice cream, orange drink, to not getting the order right like ordering a plain hamburger and getting a cheeseburger with ketchup, or just not getting food at all like not getting the 2 cheeseburgers in the #7 or not getting nuggets when ordered AND PAID FOR. I would do 0 stars if it was a rating. They dont even answer the phone if you call. AVOID THIS MCD AT IF AT ALL POSSIBLE
Atmosphere: 1
Food: 1
Service: 1
Sandy Tewell
Asked for burritos (told don't have,) frozen tortillas . Asked for a smoothie(told can't serve,) after I ordered. Told no yogurt ...then they hand me a.smoothie and when I asked how they made it.. They said no yogurt, but it's free..I handed it back. Told them to get yogurt, they just got truck it appeared.. Asked for a receipt (told don't have receipt paper) This was Sunday Nov 17, 9 am or so 3.pallets of.product sitting on sidewalk.. Manager in yellow shirt smoking while speaking to a car in DT lane.. I worked 40 years for McDonald's This was not the best .. Hashbrowns clearly picked up early Hot but undercooked and greasy
This was a fast visit,but poor quality ,and service.
You only drink you could get from traveling on the road all day. A car was milk, chocolate or white. No other drinks available. Sort of closed it down or offered a discount on the food. Anything to make up for the fact that you could not get a drink I
AVOID THIS MCDONALD’S LOCATION: Ordered the 2 cheeseburger combo. Looked at the 2 sandwiches and there was no diced onions, no pickle, and the meat on the bun was very dry. Worst burger ever and the cold fries were only half filled. I asked about a chocolate shake, but they didn’t have any of the “powder” to make them. I have visited this location multiple times and they never have shakes. The machine is usually down.
Traveling to Florida and stopped for a quick meal to go. Worst McDonald's ever. My fries were barely filled, they forgot my chicken nuggets, and our sandwiches had zero condiments. Called for a refund and no one responded for 6 days. After we got back home I called again and they told me they don't issue refunds. You have to go there to get a credit, but will never stop at that McDonald's again. Complete waste of money.
The Russell Springs, KY location of McDonald's is one of the best. I frequent this location for breakfast and am there occasionally for other meals & snacks. The employees (with the exception of one recent encounter) are friendly while providing fast, efficient service. The restaurant is clean and well-maintained.
Now serving old food. Ordered on app and picked up through drive thru, 4 value meals. Cold, stale fries, hard bread, nuggets were cold.
Always good food.
Food was basically inedible but coffee was good.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Sausage Egg and Cheese Bagels, Filet-O-Fish
Fish was old and dry Bun supposed too be steamed and it was grilled. Bathrooms dirty and no toilet paper. Tables and chairs were dirty. Do not recommend stopping
Atmosphere: 1
Food: 1
Service: 2
Stopped for lunch while traveling. Bathroom was disgusting and neither stall had toilet paper, I had to go ask. Food was OK, definitely was not fresh, but not horrible either. Dining room needed to be cleaned.
Atmosphere: 1
Food: 2
Service: 4
Traveling. Went to restroom. Disgusting! Wouldn't dine there. Staff courteously filled water bottle.
Atmosphere: 1
Service: 5
Restaurantji Recommends
Food was awful, and service not much better.
Atmosphere: 1
Food: 1
Service: 1
The most absolute disgusting bathrooms from Tennessee to Michigan. So gross would not want the person making my food to use it let alone myself.
Atmosphere: 1
Service: 1
McDonald's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Every time i come to THIS McDonald's they screw up the order....EVERY TIME. from not having menu items like shakes, ice cream, orange drink, to not getting the order right like ordering a plain hamburger and getting a cheeseburger with ketchup, or just not getting food at all like not getting the 2 cheeseburgers in the #7 or not getting nuggets when ordered AND PAID FOR. I would do 0 stars if it was a rating. They dont even answer the phone if you call. AVOID THIS MCD AT IF AT ALL POSSIBLE
Atmosphere: 1
Food: 1
Service: 1
Asked for burritos (told don't have,) frozen tortillas .
Asked for a smoothie(told can't serve,) after I ordered. Told no yogurt ...then they hand me a.smoothie and when I asked how they made it..
They said no yogurt, but it's free..I handed it back. Told them to get yogurt, they just got truck it appeared..
Asked for a receipt (told don't have receipt paper)
This was Sunday Nov 17, 9 am or so
3.pallets of.product sitting on sidewalk..
Manager in yellow shirt smoking while speaking to a car in DT lane..
I worked 40 years for McDonald's
This was not the best ..
Hashbrowns clearly picked up early
Hot but undercooked and greasy
This was a fast visit,but poor quality ,and service.
Atmosphere: 2
Food: 1
Service: 3
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