Server seem to not care at all about serving us he just pitched the bags on the counter and walked away. Another Server had to get our milkshakes
Atmosphere: 5
Food: 5
Service: 3
Sassy Frassy
Good McDonald's for breakfast. Clean also.
Atmosphere: 5
Food: 5
Service: 5
Eddie Gibson
Good place
Atmosphere: 5
Food: 5
Service: 5
Toby Rivers
Horrible slow service poor attitude and all you get is employees standing around on cell phones..
Danielle Hill
I didn’t mind waiting 10 minutes. I don’t like cold food and melted milkshakes. Ugh. You never know what you’re going to get. Out of jjk sauce:( every time I go here outs terrible service. Why do they ignore customers??
Atmosphere: 1
Food: 1
Service: 2
Julie Nance
Had such a horrible experience tonight unfortunately. We really try to avoid this location because of this constant issue as it seems to always be ran by teenagers including as managers, tonight we had hope it would turn out fine to get a small order as we haven't been in over a year. To preface, I had my 6 month old and dog in the car, we had just left the park. Waited in drive thru for 15 minutes, the entire second lane of cars in drive thru were taken as the first lane had a line wrapped around the building and hadn't had one order taken yet still. As I made my way to the first window, the young lady told me it was going to be a 7 minute wait for spicy chicken, we had ordered the spicy chicken wrap meal with a sprite, a dr. pepper, and a 6 peice nugget. No problem at all, we can wait an additional 10 minutes, if we couldn't we would have left then. Got our drinks at the second window, was told to pull to the front of the building. Then they started asking multiple other cars to pull around as well, I assume to keep their numbers on screen perfect for the higher ups. I worked mcdonalds for 7 years, we were always encouraged to keep our numbers good for higher ups by pulling people forward, so they can bump the order off the screen faster. We waited an additional 20 minutes, I timed it. Then decided to go in. At this point, 3 other cars were parked behind me waiting in front of the building, a car was at the third window waiting, and 4 cars were sitting in parking spots waiting, while they had an entire line wrapped around the building waiting for their orders to be taken. BUT. The first and second window stretch had no vehicles whatsoever. I decided to go in with my 6 month old for our food, as my 6 month old, my dog, and myself were out of patience. As I walk in the door, a guy is leaned over the counter on his phone speaking with the young lady bagging orders, specifically he asked her when she's going to be off. I said excuse me then asked for the manager, for a refund, and my food as we had waited 15 minutes in drive thru and 20 at the front of the building. When I worked for mcdonalds, refunding and giving the order was simply customer satisfaction after having your customers wait over 20 minutes for a meal and 6 peice nugget, especially. Instead, after 4 different workers asked me what I needed the manager finally made an appearance. I was told no to getting a refund and my food by the manager, a young lady with lime green pond colored washed out hair, that she was only going to either give me a refund or my food, because of my attitude. Because I was infuriated. I said refund of course. Told her my order 4 times to refund, she still then asked if I had a happy meal with it as well, even though I never said I had a happy meal. They can easily pull your order up by the way, its a simple red *recall* button that sits below every one of their screens. I realized at that time it was a good thing I didn't wait any longer, as they didn't seem to remember they pulled us forward or what our order even was. Miraculously, as I loaded my 6 month old and myself back into my car, she then remembered cars were outside waiting and started bringing orders out, as both lanes in drive thru were still wrapped around the building, and both the first and second windows were empty of vehicles paying and picking up their orders. Kids need adult leaders, obviously. So very disappointed. This location has been like this for going on 2 years now. We had not stopped at this location for over a year until today.
Atmosphere: 1
Food: 1
Service: 1
Justine Medley
Was told to pull up for my order. 20 minutes later, YES I WAITED. STILL NO FOOD!!!! The wonderful manager refunded me and also gave me my food. The order was lost.
Atmosphere: 1
Food: 1
Service: 5
Daniel B
Workers are nice
Atmosphere: 4
Food: 4
Service: 4
Racheal Hall
This McDonald's needs to be closed down. Why is the food ALWAYS OLD on night crew.. don't go here and ask for sauces because you will not get them. The only thing you will get is old Fry's, old nuggets, and old cold soggy sandwich buns with a burnt burger patty.
My first time at this particular McDonald's. The food was not good. The bottom part of the bun was hard from being stale. Makes me wonder if the meat was any good. Hope I don't get sick. Kids run the place and obviously don't care about food quality or restaurant cleanliness.
Atmosphere: 1
Food: 1
Service: 1
Kenny Miller
Ive lived in mt washington for over 2 years now and the only thing more reliable then the post office is the fact that this Mcd will never get your order right. Save your self the time and trouble go to BK
Atmosphere: 2
Food: 2
Service: 1
Michael Ballard
No matter when you go, they always have you pull around out of drive through to wait. There can be no one here, but still have to pull around out of the drive thru.
Forget changing anything on your order because they won't do it. Cheese, nope, no mustard, nope, no pickles, enjoy your extra pickles. You never get your sauce with your nuggets.
They are slow and poor at operations. You are better going elsewhere until management can do a better job managing this restaurant.
Atmosphere: 1
Food: 3
Service: 1
Randall Allison
Great fishing 🎣
Loni Clark
It’s sauces!!! Got McDonald’s a past three times and every time I ask for sauce, there’s never some in the bag. I don’t understand. That’s probably the easiest job you got in there.
McDonald's same as always !!
Atmosphere: 1
Food: 1
Service: 1
Server seem to not care at all about serving us he just pitched the bags on the counter and walked away. Another Server had to get our milkshakes
Atmosphere: 5
Food: 5
Service: 3
Good McDonald's for breakfast. Clean also.
Atmosphere: 5
Food: 5
Service: 5
Good place
Atmosphere: 5
Food: 5
Service: 5
Horrible slow service poor attitude and all you get is employees standing around on cell phones..
I didn’t mind waiting 10 minutes. I don’t like cold food and melted milkshakes. Ugh. You never know what you’re going to get. Out of jjk sauce:( every time I go here outs terrible service. Why do they ignore customers??
Atmosphere: 1
Food: 1
Service: 2
Had such a horrible experience tonight unfortunately. We really try to avoid this location because of this constant issue as it seems to always be ran by teenagers including as managers, tonight we had hope it would turn out fine to get a small order as we haven't been in over a year.
To preface, I had my 6 month old and dog in the car, we had just left the park.
Waited in drive thru for 15 minutes, the entire second lane of cars in drive thru were taken as the first lane had a line wrapped around the building and hadn't had one order taken yet still. As I made my way to the first window, the young lady told me it was going to be a 7 minute wait for spicy chicken, we had ordered the spicy chicken wrap meal with a sprite, a dr. pepper, and a 6 peice nugget. No problem at all, we can wait an additional 10 minutes, if we couldn't we would have left then. Got our drinks at the second window, was told to pull to the front of the building. Then they started asking multiple other cars to pull around as well, I assume to keep their numbers on screen perfect for the higher ups. I worked mcdonalds for 7 years, we were always encouraged to keep our numbers good for higher ups by pulling people forward, so they can bump the order off the screen faster.
We waited an additional 20 minutes, I timed it. Then decided to go in. At this point, 3 other cars were parked behind me waiting in front of the building, a car was at the third window waiting, and 4 cars were sitting in parking spots waiting, while they had an entire line wrapped around the building waiting for their orders to be taken. BUT. The first and second window stretch had no vehicles whatsoever.
I decided to go in with my 6 month old for our food, as my 6 month old, my dog, and myself were out of patience. As I walk in the door, a guy is leaned over the counter on his phone speaking with the young lady bagging orders, specifically he asked her when she's going to be off. I said excuse me then asked for the manager, for a refund, and my food as we had waited 15 minutes in drive thru and 20 at the front of the building. When I worked for mcdonalds, refunding and giving the order was simply customer satisfaction after having your customers wait over 20 minutes for a meal and 6 peice nugget, especially. Instead, after 4 different workers asked me what I needed the manager finally made an appearance. I was told no to getting a refund and my food by the manager, a young lady with lime green pond colored washed out hair, that she was only going to either give me a refund or my food, because of my attitude. Because I was infuriated. I said refund of course. Told her my order 4 times to refund, she still then asked if I had a happy meal with it as well, even though I never said I had a happy meal. They can easily pull your order up by the way, its a simple red *recall* button that sits below every one of their screens. I realized at that time it was a good thing I didn't wait any longer, as they didn't seem to remember they pulled us forward or what our order even was.
Miraculously, as I loaded my 6 month old and myself back into my car, she then remembered cars were outside waiting and started bringing orders out, as both lanes in drive thru were still wrapped around the building, and both the first and second windows were empty of vehicles paying and picking up their orders.
Kids need adult leaders, obviously. So very disappointed. This location has been like this for going on 2 years now. We had not stopped at this location for over a year until today.
Atmosphere: 1
Food: 1
Service: 1
Was told to pull up for my order. 20 minutes later, YES I WAITED. STILL NO FOOD!!!!
The wonderful manager refunded me and also gave me my food. The order was lost.
Atmosphere: 1
Food: 1
Service: 5
Workers are nice
Atmosphere: 4
Food: 4
Service: 4
This McDonald's needs to be closed down. Why is the food ALWAYS OLD on night crew.. don't go here and ask for sauces because you will not get them. The only thing you will get is old Fry's, old nuggets, and old cold soggy sandwich buns with a burnt burger patty.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My first time at this particular McDonald's. The food was not good. The bottom part of the bun was hard from being stale. Makes me wonder if the meat was any good. Hope I don't get sick. Kids run the place and obviously don't care about food quality or restaurant cleanliness.
Atmosphere: 1
Food: 1
Service: 1
Ive lived in mt washington for over 2 years now and the only thing more reliable then the post office is the fact that this Mcd will never get your order right. Save your self the time and trouble go to BK
Atmosphere: 2
Food: 2
Service: 1
No matter when you go, they always have you pull around out of drive through to wait. There can be no one here, but still have to pull around out of the drive thru.
Forget changing anything on your order because they won't do it. Cheese, nope, no mustard, nope, no pickles, enjoy your extra pickles. You never get your sauce with your nuggets.
They are slow and poor at operations. You are better going elsewhere until management can do a better job managing this restaurant.
Atmosphere: 1
Food: 3
Service: 1
Great fishing 🎣
It’s sauces!!! Got McDonald’s a past three times and every time I ask for sauce, there’s never some in the bag. I don’t understand. That’s probably the easiest job you got in there.
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