Ordered at around 11:25 online for delivery, a large pizza and breadsticks. At about 12:05 driver delivered 2 boxes of breadsticks and no pizza. I called the store and they said they thought there would be a problem with the order as the driver gave them problems. I was told that they would send another pizza. At 1:20 they called me back to make sure I got my order. It was never delivered and I requested a refund. They apologized but there should not be a 2 hour delay in delivery
Jason McMichael
Outstanding experience with the staff in store today (9/29/2025)! Thank you!
Atmosphere: 5
Food: 5
Service: 5
coyote 5oh
Ordered dinner here the other day. Ordered through the app. When I got to the location I still had to wait some time at the window. The worker in the drive thru wasn't very friendly. The location itself has a strange layout with the drive through location. The food was mediocre. I had better experience up the street at dominoes. 3 out of 5 stars.
Atmosphere: 3
Food: 3
Service: 2
John McGowan
Ordered delivery, didn't include the sauces we ordered which are not cheap. Cheese Sticks were very dry, like they been sitting under a heat lamp. Called the Manager and she said she would have the driver come back. 30 minutes later, called manager again and she says she would have to credit us because the driver doesn't want to deliver it. That's is bad Customer Service and lack of leadership, letting the driver override the manager.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Raisor
Worst papa johns ive ever been too all around from the employees to thr product. I complained online about my service and food i got a email back from there AI it wasnt even a real person that was taking care of my problem. I will not ever got back here especially when they give there customers problems to AI when there way to make money is from there customers period.
Atmosphere: 1
Food: 1
Service: 1
Don Triplett
Pizza only have 2/3rds of toppings. 1/3 was only crust. Plus there was no evidence of the extra cheese we paid for. Probably the worst pizza I’ve ever had in my life. We’ve been a big Papa John’s fans for 20 years, but this was terrible. need to find another pizza place
Food: 1
Dale Zimlich
Always full of attentive, hardworking employees. This is a busy restaurant, but wait times are minimal even while making every order fresh.
Atmosphere: 3
Food: 5
Service: 5
Teshia Mitchell
Pizza delivery guy threw pizza in my house at my son. Derespectful. Nobody told u to choose the job u have u don't like it quit.
Ryan Stroup
Always quick and awesome. Great value
Susie Bertelkamp
If you want your pizza to be delivered to you then order from dominos. I placed an online order for delivery tonight and was told the driver came to my house and knocked and knocked. But I never came to the door. This never happened bc I was by my front door the entire time waiting. They canceled my order and was extremely rude to me on the phone and the guy kept talking over me. Get your Medicare pizza somewhere else.
This store has the absolute worst customer service. Everytime we have ordered from here for delivery we always get the rudest and nastiest people. I would recommend going up the other Papa John’s.
David Zdanis
Well I moved to mnt washington back in November an only had my order right first time back in November every time I order my pizza well done an it always comes NOTTT!!!!!!!!! the way I wanted it......😡😡😡😡😡 like how hard is it to read a ticket an make the order...... an always pay now a 1$ extra for sauce cup an never get it.........
Toxic Punk
I called to make changes to my order but the manager decided to be extremely rude about it like it was the biggest inconvenience.
Dan Sowder
Great Service & Food. Facility Is Not Accessible To Those With Mobility Issues. Owner Unwilling To Become Accessible.
Wheelchair accessibility: Not In Compliance.
Atmosphere: 1
Food: 1
Service: 1
Caleb Franklin
It was so good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
Ordered at around 11:25 online for delivery, a large pizza and breadsticks. At about 12:05 driver delivered 2 boxes of breadsticks and no pizza. I called the store and they said they thought there would be a problem with the order as the driver gave them problems. I was told that they would send another pizza. At 1:20 they called me back to make sure I got my order. It was never delivered and I requested a refund. They apologized but there should not be a 2 hour delay in delivery
Outstanding experience with the staff in store today (9/29/2025)! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Ordered dinner here the other day. Ordered through the app. When I got to the location I still had to wait some time at the window. The worker in the drive thru wasn't very friendly. The location itself has a strange layout with the drive through location. The food was mediocre. I had better experience up the street at dominoes. 3 out of 5 stars.
Atmosphere: 3
Food: 3
Service: 2
Ordered delivery, didn't include the sauces we ordered which are not cheap. Cheese Sticks were very dry, like they been sitting under a heat lamp. Called the Manager and she said she would have the driver come back. 30 minutes later, called manager again and she says she would have to credit us because the driver doesn't want to deliver it. That's is bad Customer Service and lack of leadership, letting the driver override the manager.
Atmosphere: 1
Food: 1
Service: 1
Worst papa johns ive ever been too all around from the employees to thr product. I complained online about my service and food i got a email back from there AI it wasnt even a real person that was taking care of my problem. I will not ever got back here especially when they give there customers problems to AI when there way to make money is from there customers period.
Atmosphere: 1
Food: 1
Service: 1
Pizza only have 2/3rds of toppings. 1/3 was only crust. Plus there was no evidence of the extra cheese we paid for. Probably the worst pizza I’ve ever had in my life. We’ve been a big Papa John’s fans for 20 years, but this was terrible. need to find another pizza place
Food: 1
Always full of attentive, hardworking employees. This is a busy restaurant, but wait times are minimal even while making every order fresh.
Atmosphere: 3
Food: 5
Service: 5
Pizza delivery guy threw pizza in my house at my son. Derespectful. Nobody told u to choose the job u have u don't like it quit.
Always quick and awesome. Great value
If you want your pizza to be delivered to you then order from dominos. I placed an online order for delivery tonight and was told the driver came to my house and knocked and knocked. But I never came to the door. This never happened bc I was by my front door the entire time waiting. They canceled my order and was extremely rude to me on the phone and the guy kept talking over me. Get your Medicare pizza somewhere else.
Restaurantji Recommends
This store has the absolute worst customer service. Everytime we have ordered from here for delivery we always get the rudest and nastiest people. I would recommend going up the other Papa John’s.
Well I moved to mnt washington back in November an only had my order right first time back in November every time I order my pizza well done an it always comes NOTTT!!!!!!!!! the way I wanted it......😡😡😡😡😡 like how hard is it to read a ticket an make the order...... an always pay now a 1$ extra for sauce cup an never get it.........
I called to make changes to my order but the manager decided to be extremely rude about it like it was the biggest inconvenience.
Great Service & Food. Facility Is Not Accessible To Those With Mobility Issues. Owner Unwilling To Become Accessible.
Wheelchair accessibility: Not In Compliance.
Atmosphere: 1
Food: 1
Service: 1
It was so good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
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