This place is great and one employee Sammy made my day so much better just with a smile and great service.
Atmosphere: 5
Food: 5
Service: 5
Chris Kraft
Great place with great food and the workers are very nice!
Atmosphere: 5
Food: 5
Service: 5
Tristan Rau
Great costumer service and great food
Atmosphere: 5
Food: 5
Service: 5
Mohamed Hindieh
Mushroom n Swiss
Atmosphere: 5
Food: 5
Service: 5
Mickey White
If you are stopping into Hardee’s in Murray, KY to take part in the Tuesday Tender Bender deal, you might want to wait a while. We were informed today that the deal was only available on line. According to corporate info, that is not true. But none of the employees know that. The cashier even called the manager to check and the manager said it was an on line deal. That is inaccurate, but until the corporate policy filters down and employees are trained, don’t go into Hardee’s expecting to get the Tuesday Tenders BOGO even after downloading the app.
Susan Grubb
Not only is the food here disgusting, but the General Manager David is one of the rudest individual's I have had the displeasure of dealing with. About 5 days ago I ordered food from Hardee's in Murray, KY. When I received my food, the chicken biscuit was burnt. My small hash rounds consisted of 5 in the bottom of the bag with the wrapper empty and unused. I ordered a plain biscuit to put my Frisco sandwich on & the biscuit was crumbled & falling apart in the wrapper. Also, I ordered a Dr Pepper, which was all carbonation. We called management and spoke to Bridgett who was very apologetic & wrote everything down with a promise to replace on our next visit. I didn't have a car that day to come to the store, which is why we had done delivery through door dash. This happened about 5 days ago. When I went through drive-thru today to get the replacement food Bridgett was there and told me she would get this together and asked me to park where they could see me. The GM, David then came outside & asked for the food that was messed up. Well I didn't keep this as it was 5 days ago and Bridgett never stated we had to bring that back in. He was very rude and stated he wasn't going to replace the food. He stated if I didn't like it that I could complain to corporate.
Atmosphere: 1
Food: 1
Service: 1
Laura Christensen
Signs say breakfast served until noon. It's 10:45 am and you say you don't do that? Take down the damn signs then!!
Billy Todd
The inside was dirty floors sticky food laying in the floor and the food was terrible
Chris Braus
It’s a lot nicer now that it’s not infested with vanpires!
Everybody loves the Hardee's big breakfast first thing in the morning especially when you get a senior discount! Always loved Hardee's breakfast. Good place to go.
Atmosphere: 5
Food: 5
Service: 5
xenovoid 12
DO NOT EAT HERE. We got our food and sat at one of the tables. I ate my fries and almost got to the bottom of the container when I realized they tasted slightly sweet. I looked into the box and saw a used dum dum right next to my fries. My friend went to the manager and told him. The manager responded “ok.” And to make this even better, all of this took place while they were having a corporate meeting in the dining area.
Atmosphere: 2
Food: 1
Service: 2
Tosh Haws
When I first arrived at Hardee’s, I was informed they didn’t have the milkshake I ordered. They offered me another drink instead, which I declined, and then a cheeseburger, which I also declined due to an allergy. We agreed on substituting the milkshake with 3 chicken fingers, and I thought the issue was resolved.
However, when I got home, I discovered my sandwich had been replaced with the cheeseburger I had specifically refused, instead of the BLT (no bacon, with Swiss cheese) I had ordered.
I decided to call the store to arrange a fix. The first time, I barely began explaining before the woman on the phone rudely hung up on me. When I called back, the phone rang endlessly without anyone answering. My plan was to work out a time later in the day to pick up my correct order, but it was clear they had no interest in helping or providing good customer service.
I work with customers myself, and I know no company would train their employees to behave like this. This was an extremely disappointing experience from start to finish.
Edited: I changed my review to 3 stars because Hardee's did get back to me within 24 hrs and refunded me for what I was shorted. The company itself and even the owner have a great service. The employee that hanged up on me when I informed them I received the wrong item not it all.
Atmosphere: 3
Food: 3
Service: 1
Rhonda McCorry-Smith
Ive been to Hardee’s twice this week 11:47 and today 11:09 neither time did they have breakfast available. They need to take sign down for nothing to eat spent $0
Atmosphere: 1
Food: 1
Service: 1
PLK 13081
Well I went to have breakfast and nobody n the building even knew wat there smoked sausage biscuit promotion was I asked for a smoked sausage biscuit add cheese I did not say egg or anything else didn’t say 2 for 5 none of that it says 3.29 on the menu board but the employees didn’t even no that let’s get people n that atleast no there main promotion items and there prices
This place is great and one employee Sammy made my day so much better just with a smile and great service.
Atmosphere: 5
Food: 5
Service: 5
Great place with great food and the workers are very nice!
Atmosphere: 5
Food: 5
Service: 5
Great costumer service and great food
Atmosphere: 5
Food: 5
Service: 5
Mushroom n Swiss
Atmosphere: 5
Food: 5
Service: 5
If you are stopping into Hardee’s in Murray, KY to take part in the Tuesday Tender Bender deal, you might want to wait a while. We were informed today that the deal was only available on line. According to corporate info, that is not true. But none of the employees know that. The cashier even called the manager to check and the manager said it was an on line deal. That is inaccurate, but until the corporate policy filters down and employees are trained, don’t go into Hardee’s expecting to get the Tuesday Tenders BOGO even after downloading the app.
Not only is the food here disgusting, but the General Manager David is one of the rudest individual's I have had the displeasure of dealing with. About 5 days ago I ordered food from Hardee's in Murray, KY. When I received my food, the chicken biscuit was burnt. My small hash rounds consisted of 5 in the bottom of the bag with the wrapper empty and unused. I ordered a plain biscuit to put my Frisco sandwich on & the biscuit was crumbled & falling apart in the wrapper. Also, I ordered a Dr Pepper, which was all carbonation. We called management and spoke to Bridgett who was very apologetic & wrote everything down with a promise to replace on our next visit. I didn't have a car that day to come to the store, which is why we had done delivery through door dash. This happened about 5 days ago. When I went through drive-thru today to get the replacement food Bridgett was there and told me she would get this together and asked me to park where they could see me. The GM, David then came outside & asked for the food that was messed up. Well I didn't keep this as it was 5 days ago and Bridgett never stated we had to bring that back in. He was very rude and stated he wasn't going to replace the food. He stated if I didn't like it that I could complain to corporate.
Atmosphere: 1
Food: 1
Service: 1
Signs say breakfast served until noon. It's 10:45 am and you say you don't do that? Take down the damn signs then!!
The inside was dirty floors sticky food laying in the floor and the food was terrible
It’s a lot nicer now that it’s not infested with vanpires!
Atmosphere: 5
Food: 4
Service: 5
Hardee’s has the BEST SAUAGE BISCUITS
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everybody loves the Hardee's big breakfast first thing in the morning especially when you get a senior discount! Always loved Hardee's breakfast. Good place to go.
Atmosphere: 5
Food: 5
Service: 5
DO NOT EAT HERE. We got our food and sat at one of the tables. I ate my fries and almost got to the bottom of the container when I realized they tasted slightly sweet. I looked into the box and saw a used dum dum right next to my fries. My friend went to the manager and told him. The manager responded “ok.” And to make this even better, all of this took place while they were having a corporate meeting in the dining area.
Atmosphere: 2
Food: 1
Service: 2
When I first arrived at Hardee’s, I was informed they didn’t have the milkshake I ordered. They offered me another drink instead, which I declined, and then a cheeseburger, which I also declined due to an allergy. We agreed on substituting the milkshake with 3 chicken fingers, and I thought the issue was resolved.
However, when I got home, I discovered my sandwich had been replaced with the cheeseburger I had specifically refused, instead of the BLT (no bacon, with Swiss cheese) I had ordered.
I decided to call the store to arrange a fix. The first time, I barely began explaining before the woman on the phone rudely hung up on me. When I called back, the phone rang endlessly without anyone answering. My plan was to work out a time later in the day to pick up my correct order, but it was clear they had no interest in helping or providing good customer service.
I work with customers myself, and I know no company would train their employees to behave like this. This was an extremely disappointing experience from start to finish.
Edited: I changed my review to 3 stars because Hardee's did get back to me within 24 hrs and refunded me for what I was shorted. The company itself and even the owner have a great service. The employee that hanged up on me when I informed them I received the wrong item not it all.
Atmosphere: 3
Food: 3
Service: 1
Ive been to Hardee’s twice this week 11:47 and today 11:09 neither time did they have breakfast available. They need to take sign down for nothing to eat spent $0
Atmosphere: 1
Food: 1
Service: 1
Well I went to have breakfast and nobody n the building even knew wat there smoked sausage biscuit promotion was I asked for a smoked sausage biscuit add cheese I did not say egg or anything else didn’t say 2 for 5 none of that it says 3.29 on the menu board but the employees didn’t even no that let’s get people n that atleast no there main promotion items and there prices
Atmosphere: 1
Food: 1
Service: 1
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