Ordered 2lrg Frapp'e with crushed oreos in both of them. No oreos in nether one, one was only half way full. Asked for them to remake the order and they handed us the same 2 frappe with maybe 4 crumbs on top and lied straight to my face saying they were remade. Worst store ever. Highly recommend nobody to waste your money or your time with this store.
Atmosphere: 1
Food: 1
Service: 1
Scottie
Got a Egg McMuffin this morning and the ham was all gristle and to tough to chew. Like $4.50 for nothing.
Atmosphere: 1
Food: 1
Service: 4
Anita Hall-Cooper
Employees suck!!! Nothing more to say
Atmosphere: 5
Food: 5
Service: 5
Cassie Cooper
Double zeros … Just an FYI- stopped at McDonald’s on the bypass in Nicholasville.. might wanna avoid at all costs ..
We saw the drive through was super long so we went in to try to make it faster .. workers literally served only drive through.. while dining room waited … I sat at our table and watched 15 cars go through the line .. after 30 min I walked to the front and hollered to the back and asked if I could have help with a refund (since no one works the counter anymore ).. A blonde girl snapped around and said “you see us working as fast as we can!” And rolled her eyes .. I told I did but I wanted a refund because I had somewhere to be and didn’t want to wait any longer .. she taunted me by laughing at her coworker that I wanted a refund.. I told her she could hush her smart mouth and I have the right to not wait 30 min or longer for 4 cheese burgers …she accused me of telling her to shut up and bucked up like she was gonna come at me 🤔
Long story short - this McDonald’s is terrible and she will never go much further than behind that counter with her nametag clipped to her hat if she can’t learn BASIC customer service …
Ozzie S******
I like that I don't have to get out of my car and someone is always quick to bring it out. I also enjoy giving my car side person a little folding money In the morning to brighten their days. I know tipping is out of control but I do it because I want to see them smile! Call me a weirdo but seeing people happy makes me happy! McDonald's breakfast is always my jam.
Atmosphere: 4
Food: 4
Service: 5
Jessica Bain
This McDonalds is ALWAYS ALWAYS out of something!!! It’s disgusting in the dining room. The floor the tables, the drink area. And please tell me how they run out of espresso for 3 or 4 days. Not that this review will make a difference BUT if everyone would stop supporting this business the owners might actually do something about the mess this place has become.
Atmosphere: 1
Food: 1
Service: 1
Carleigh Jackson
Every single time me and my Fiance have come to this location they have managed to mess up his order, this has been reoccurring today it was 2 sausage breakfast burritos and instead of getting that he ended up with a sausage mcgriddle. Genuinely tired of this happening.
Nothing But The Truth
Worst McDonald’s in town stay away go to the one on Main Street, They have screwed up my order so many times it’s insane, I’m normally not a person to get upset and complain, but this has just gotten ridiculous. I purchased two Monopoly tickets on my food from the McDonald’s app, After picking up the food and getting home, we realized none of the food had stickers, So we went back and asked for our stickers, They told us that they had been slowing that down, And gave us no offer of solution or compensation, When asked if they had any stickers at all, the lady at the front said they do but it’s the coffee cups. Well, like any reason reasonable person I asked well can we then get two free coffee cups for our trouble? I’m sure anyone reading this would be smart enough to know at this point what I was told, NO. When I asked the lady if she could find it in her heart to find a solution for us, she just said “I don’t know what you want from me”. When multiple solutions were there, One of the employees could have paid for the coffee cups and been reimbursed, We could have purchased the coffee cups, But none of these options came to the mind of the woman upfront. Always problems with this store stay away.
The Cokes were flat and terrible but the food was okay, except for the McFlurry it was melted and not good at all.
Atmosphere: 3
Food: 5
Service: 3
Rena Edwards
My window doesn't roll down so I have to open the door, with little space between the door and wall and the girl working the pay window would NOT stretch her arm to give me my change, I ordered a fish filet with no cheese and it was plain very disappointing in my visit today
Atmosphere: 1
Food: 2
Service: 1
Todd Stewart
Food was terrible. Sloppy put together. They dont care about presentation anymore.
Atmosphere: 1
Food: 1
Service: 4
Kera Allex
Very very sad. Having a customer cuss out another and act belligerently in a situation that customer had nothing to do with. Really sad that a guy hangs out with our McDonald’s employees and makes snide comments regarding other customers when they have an issue with their order. Really really unprofessional.
I hope you get this business together because right now it’s run as a middle school playground.
Ordered 2lrg Frapp'e with crushed oreos in both of them. No oreos in nether one, one was only half way full. Asked for them to remake the order and they handed us the same 2 frappe with maybe 4 crumbs on top and lied straight to my face saying they were remade. Worst store ever. Highly recommend nobody to waste your money or your time with this store.
Atmosphere: 1
Food: 1
Service: 1
Got a Egg McMuffin this morning and the ham was all gristle and to tough to chew. Like $4.50 for nothing.
Atmosphere: 1
Food: 1
Service: 4
Employees suck!!! Nothing more to say
Atmosphere: 5
Food: 5
Service: 5
Double zeros … Just an FYI- stopped at McDonald’s on the bypass in Nicholasville.. might wanna avoid at all costs ..
We saw the drive through was super long so we went in to try to make it faster .. workers literally served only drive through.. while dining room waited … I sat at our table and watched 15 cars go through the line .. after 30 min I walked to the front and hollered to the back and asked if I could have help with a refund (since no one works the counter anymore )..
A blonde girl snapped around and said “you see us working as fast as we can!” And rolled her eyes .. I told I did but I wanted a refund because I had somewhere to be and didn’t want to wait any longer .. she taunted me by laughing at her coworker that I wanted a refund.. I told her she could hush her smart mouth and I have the right to not wait 30 min or longer for 4 cheese burgers …she accused me of telling her to shut up and bucked up like she was gonna come at me 🤔
Long story short - this McDonald’s is terrible and she will never go much further than behind that counter with her nametag clipped to her hat if she can’t learn BASIC customer service …
I like that I don't have to get out of my car and someone is always quick to bring it out. I also enjoy giving my car side person a little folding money In the morning to brighten their days. I know tipping is out of control but I do it because I want to see them smile! Call me a weirdo but seeing people happy makes me happy! McDonald's breakfast is always my jam.
Atmosphere: 4
Food: 4
Service: 5
This McDonalds is ALWAYS ALWAYS out of something!!! It’s disgusting in the dining room. The floor the tables, the drink area. And please tell me how they run out of espresso for 3 or 4 days. Not that this review will make a difference BUT if everyone would stop supporting this business the owners might actually do something about the mess this place has become.
Atmosphere: 1
Food: 1
Service: 1
Every single time me and my Fiance have come to this location they have managed to mess up his order, this has been reoccurring today it was 2 sausage breakfast burritos and instead of getting that he ended up with a sausage mcgriddle. Genuinely tired of this happening.
Worst McDonald’s in town stay away go to the one on Main Street, They have screwed up my order so many times it’s insane, I’m normally not a person to get upset and complain, but this has just gotten ridiculous. I purchased two Monopoly tickets on my food from the McDonald’s app, After picking up the food and getting home, we realized none of the food had stickers, So we went back and asked for our stickers, They told us that they had been slowing that down, And gave us no offer of solution or compensation, When asked if they had any stickers at all, the lady at the front said they do but it’s the coffee cups. Well, like any reason reasonable person I asked well can we then get two free coffee cups for our trouble? I’m sure anyone reading this would be smart enough to know at this point what I was told, NO. When I asked the lady if she could find it in her heart to find a solution for us, she just said “I don’t know what you want from me”. When multiple solutions were there, One of the employees could have paid for the coffee cups and been reimbursed, We could have purchased the coffee cups, But none of these options came to the mind of the woman upfront. Always problems with this store stay away.
Atmosphere: 1
Food: 5
Service: 1
It's McDonald's!
Atmosphere: 5
Food: 5
Service: 5
Filthy
Restaurantji Recommends
It was really good
Atmosphere: 5
Food: 5
Service: 5
The Cokes were flat and terrible but the food was okay, except for the McFlurry it was melted and not good at all.
Atmosphere: 3
Food: 5
Service: 3
My window doesn't roll down so I have to open the door, with little space between the door and wall and the girl working the pay window would NOT stretch her arm to give me my change, I ordered a fish filet with no cheese and it was plain very disappointing in my visit today
Atmosphere: 1
Food: 2
Service: 1
Food was terrible. Sloppy put together. They dont care about presentation anymore.
Atmosphere: 1
Food: 1
Service: 4
Very very sad.
Having a customer cuss out another and act belligerently in a situation that customer had nothing to do with.
Really sad that a guy hangs out with our McDonald’s employees and makes snide comments regarding other customers when they have an issue with their order. Really really unprofessional.
I hope you get this business together because right now it’s run as a middle school playground.
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