Burger King

16032 Fort Campbell Blvd, Oak Grove
(270) 640-4874

Recent Reviews

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Paige Protonentis

this location routinely refuses to make orders for Uber eats customers after 9pm. they're supposed to be taking online orders till 11 and have said so multiple times but will turn away drivers just trying to get food to their customers for whatever reason, even if there's literally no one else in line. if you're a customer, don't waste your time and money ordering from them after 9pm. if you are a third party delivery service driver, don't waste your time accepting orders from this location after 9pm. who knows when they'll just randomly refuse to make it. even if it's just a single meal, or a side of onion rings. they'll make it for you if you order it yourself through the drive-thru, but they won't if it's an online order.

Atmosphere: 1

Food: 2

Service: 1

Lumi Khuno

I did drive through and my shake was completely liquidy and melted like it was over stirred or something, I ordered a fiery chicken sandwich with no tomato and ended up receiving a regular chicken sandwich with tomatoes after specifically going over what I wanted with the lady and she confirmed it. There was no sauce at all for the mozzarella sticks or French fries either and some of the fries were hard and cold like they hadn’t fully cooked.

Atmosphere: 2

Food: 2

Service: 3

Edward Red

(Verse 1)
Yo, I hit the BK drive-thru, thought I’d have a snack,
But they gave me fries that tasted like a car mat stack.
The Whopper looked sad, it was slouched in despair,
Like it got beat up by a McFlurry somewhere.

Tried to sip my Coke, but it’s 90% ice,
With a lid so loose, I spilled it—twice!
The nuggets came out like fossilized rocks,
And the sauce? Bro, it was locked in Fort Knox.

(Hook)
BK, where the flame-grilled lies reside,
With stale buns harder than my pride.
Every bite’s a gamble, will I survive?
BK—bad food, bad service—bad vibes.

(Verse 2)
I asked for no pickles; they gave me five,
And the lettuce looked like it barely survived.
The cashier’s attitude? Straight-up obscene,
Like I just asked her to clean the ice cream machine.

Speaking of which, the shake was pure drama,
It came out chunkier than my grandma’s lasagna.
The wait time’s longer than a Lord of the Rings flick,
I aged three years waiting for my chicken sandwich fix.

(Hook)
BK, where the flame-grilled lies reside,
With stale buns harder than my pride.
Every bite’s a gamble, will I survive?
BK—bad food, bad service—bad vibes.

(Bridge)
The dining room smelled like a mop gone sour,
And the Wi-Fi’s slower than a snail on power.
Tried to sit down, but the seat was all sticky,
A ketchup crime scene—man, it got tricky.

(Verse 3)
Even Ronald McDonald would take off his hat,
Cuz BK’s the reason fast food’s a bad rap.
The slogan says, "Have it your way," but nah,
They gave me cold fries and a half-cooked straw.

At least the crown’s free, but that’s just a ruse,
You’ll need it for strength when you face their reviews.
So next time you're tempted, just do me a favor,
Run to Wendy’s instead—they got the real flavor.

(Outro)
BK, you’re a joke, but we love you still,
For giving us stories that thrill and kill.
So here’s to the king of questionable meals,
Where bad service and laughs are part of the deal.

Atmosphere: 1

Food: 1

Service: 1

James Cooper

I came to the Drive-through in the morning Saturday about 9:40am. My experience was terrible. The older possibly African American male “I say this because he was a darker brown skin and to help identify him”also had a headset and hat. He was working the first window where you pay for your order, told me I was ignorant for having a make America great hat on. I don’t appreciate having to deal with this type of stuff while I’m trying to order my food. No employee should speak to a customer like this neither should my Choice in politics matter. I come to this burger several times a week and I will not spend my money here if this is what I will be treated like. Please address this guy. This took place December 7th at approximately 9:40am.

Atmosphere: 1

Food: 5

M. A.

Closed at 10:45 pm. Next time turn off the light

Atmosphere: 1

Food: 1

Service: 1

Mendy Espino

We went there and the wait was crazy when there was only 3 cars there. They forgot our sauce for nuggets and my son was double charged. I went back the next day to get the refund and walked in the restaurant and omg it was gross. Probably won’t be going back.

Atmosphere: 1

Food: 2

Service: 2

Nicholas Drum

Extremely Disappointing and Cold Food
1/5 stars
I recently visited this Burger King location and had an incredibly frustrating experience. Despite the drive-thru being nearly empty, we waited 35 minutes for our order. They initially said they were making fresh burgers, which was fine, but the excessive wait time was unacceptable.
To make matters worse, they forgot part of my order at the window, and when we finally received all the food, everything was cold. The burger was cold and the bun was hard, and the fries were also cold and unappetizing. It's baffling how they could take so long to prepare the food and still serve it cold. You'd expect freshly made burgers to at least be warm.
Based on this experience, I cannot recommend this Burger King location. The poor service, excessive wait time, and cold food made for a truly disappointing visit. Lastly the Younger gentleman working the pay window was really nice and almost seemed slightly frustrated with the way his co-workers were running the kitchen.

Update- my drink tasted like some sort of cleaner

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Whopper Meal

MaKayla Caviness

Came to BK at 3:50 on 10/26/24 to drop my boyfriend off for his 4pm shift. I get here and Shift manger Tammy if screaming at the incoming Shift manger, that she needs to leave and come back at 7pm even though she is scheduled to be at work. I don’t care that they were outside that is not how grown adults should act. I was going to order food but will go somewhere else for food..

Atmosphere: 1

Food: 3

Service: 1

Jack Mihoff

Refused to make my order through a delivery platform 90 minutes before they actually closed. If this is the case, they should contact the platform or their corporate office and let them know they don't accept orders at a certain time so that consumers aren't mislead into thinking that delivery is available. This isn't the first time I've ran into issues with this specific location. When I was in the Army, I learned to avoid them but that was years ago. I figured they would have gotten their act together and actually cared about customer service but the stint of laziness continues.

Service: 1

Lyn Thompson

This location are some thieves. Do not place mobile orders here unless you're into the theft kink. The manager will look you in your eyes and lie to you. But they got your money so what do they care?

Atmosphere: 1

Food: 1

Service: 1

Chris Conquest

I placed an order at 9:59PM, they had me pull to the curb and they never brought out my food, waited 30mins, they served the other person ahead of me. Will not be back!

Atmosphere: 1

Food: 1

Service: 1

John Maserick

Both my burgers today were very undercooked , yes I know it's beef so it's OK but this is not what they should be handing out and my wife did not eat hers that grossed her out big time.

Atmosphere: 1

Food: 1

Service: 1

Gary Goza (Papa Bear)

Every time I come here, it takes forever. Drive thru taking 10-20 minutes every time. Tonight I pulled up to drive thru. One car ahead in each lane. Waited 10 minutes for one to move. It’s ridiculous.

Just went through drive thru again. Weeks later Same thing.. waited so long in drive thru, I had to leave before I made it to the window devise my lunch break was nearly over. And 2 other cars pulled away too!! So sad!!

Atmosphere: 1

Food: 1

Service: 1

남james a thompson

Every time when I order from this store through my DoorDash takes two hours for deliver by time when I get it all the food is cold. Drink ice melt last time I had to go and pick them up.

Atmosphere: 1

Food: 1

Service: 1

Robert Beal

Where I am from originally the Burger King was a decent restaurant, but this is an average to below average restaurant in this area.....opinion does not matter

Atmosphere: 3

Food: 2

Service: 3

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