Took 20 minutes to get food, zero communication, order was wrong. Asked for a refund as we had to be on the other side of town and the lady covering tills refused. Food was nasty. Grease hasn't been changed in a long while.
Atmosphere: 1
Food: 1
Service: 1
Charlie Cook
the new rocks they have need not stop
Atmosphere: 5
Food: 5
Service: 5
Ryan Hitchcock
Friendly Staff, fast food, good price
Atmosphere: 5
Food: 5
Service: 5
Martina Rodriguez
I ordered a baked potato, got home and half the potato was rotten and smelled soooo bad! There is no way no one didn't noticed this when making!!!! Drive-thru had great customer service, but damn come on!
Kenneth Boatman
There are better fast food restaurants with a little red haired girl on the marquee than this one. Didn't help that it's in a Pilot Truck Stop.
Atmosphere: 3
Food: 3
Service: 3
MAICA GARCIA
11:00 pm The manager is outside playing with a dog. On 2 occasions he enters without washing his hands. He takes the meat and puts it to do. And to complete it he doesn’t know how to make a refund
Anmol sangha
Worst service ever. Very unprofessional staff.
Food: 1
Service: 1
Michael Kunz
Wendy's is. Very consistent with their food and taste. I have never had a bad meal, but nothing is great either. They have competitive prices. We did have to wait about a minute or two in the restaurant for anyone to take our order as no one was at the register.
Atmosphere: 3
Food: 5
Service: 3
Freddy Gabow
My family and I stopped in to the Wendy's here off of I-24 in Oak Grove, KY and IZIAH stepped up to the register and took my family of 8's order with a cheerful attitude. He made sure we were squared away even after receiving our meal, which we thoroughly enjoyed! His friendly, positive and welcoming attitude was very pleasant and we all were very pleased with his outstanding customer service. ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Naythan Gabow
Review for Iziah: Iziah was absolutely amazing! Super friendly, incredibly nice, and by far delivered the best customer service I’ve ever experienced. He was not only great at his job, but also made the whole experience smooth and enjoyable. You can tell he really cares about the people he’s helping. 10/10 — highly recommend!
Great food Great service. Iziah provided the best customer service! Thanks for a great experience! 👌
Atmosphere: 5
Food: 5
Service: 5
Kirsten Honeycutt
My family and I had a wonderful experience. It was our first time back to a Wendy's in years, and Iziah was on top of making sure we were taken care of. He was incredibly bubbly and made sure that, with us being a bigger family, we got everything we asked for. On top of his excellent customer service skills, the food was great. Much thanks to Iziah and cook crew!!
Atmosphere: 5
Food: 5
Service: 5
Josiah Honeycutt
Iziah was great😎👍
Atmosphere: 5
Food: 5
Service: 5
G G
We walked in tonight with our large party of 8 and Iziah was the one who helped us. Typically people get frustrated when they see us walk in, but Iziah was top notch! He was so friendly and out-going and went above and beyond to make us feel welcomed! He was the most charismatic human we've met in a long time!! We will definitely be back!!! Thank you for your kindness and for being so friendly!! 😊
Atmosphere: 5
Food: 5
Service: 5
Heather Bruce
I would leave zero stars if possible. Waited over 30 minutes for two frostys. The employees were walking around. Goofing off and cursing nonstop. Tried to get our money back and it took another 15 minutes for that to happen.
Took 20 minutes to get food, zero communication, order was wrong. Asked for a refund as we had to be on the other side of town and the lady covering tills refused. Food was nasty. Grease hasn't been changed in a long while.
Atmosphere: 1
Food: 1
Service: 1
the new rocks they have need not stop
Atmosphere: 5
Food: 5
Service: 5
Friendly Staff, fast food, good price
Atmosphere: 5
Food: 5
Service: 5
I ordered a baked potato, got home and half the potato was rotten and smelled soooo bad! There is no way no one didn't noticed this when making!!!! Drive-thru had great customer service, but damn come on!
There are better fast food restaurants with a little red haired girl on the marquee than this one. Didn't help that it's in a Pilot Truck Stop.
Atmosphere: 3
Food: 3
Service: 3
11:00 pm The manager is outside playing with a dog. On 2 occasions he enters without washing his hands. He takes the meat and puts it to do. And to complete it he doesn’t know how to make a refund
Worst service ever. Very unprofessional staff.
Food: 1
Service: 1
Wendy's is. Very consistent with their food and taste. I have never had a bad meal, but nothing is great either. They have competitive prices. We did have to wait about a minute or two in the restaurant for anyone to take our order as no one was at the register.
Atmosphere: 3
Food: 5
Service: 3
My family and I stopped in to the Wendy's here off of I-24 in Oak Grove, KY and IZIAH stepped up to the register and took my family of 8's order with a cheerful attitude. He made sure we were squared away even after receiving our meal, which we thoroughly enjoyed! His friendly, positive and welcoming attitude was very pleasant and we all were very pleased with his outstanding customer service. ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Review for Iziah:
Iziah was absolutely amazing! Super friendly, incredibly nice, and by far delivered the best customer service I’ve ever experienced. He was not only great at his job, but also made the whole experience smooth and enjoyable. You can tell he really cares about the people he’s helping. 10/10 — highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food Great service. Iziah provided the best customer service! Thanks for a great experience! 👌
Atmosphere: 5
Food: 5
Service: 5
My family and I had a wonderful experience. It was our first time back to a Wendy's in years, and Iziah was on top of making sure we were taken care of. He was incredibly bubbly and made sure that, with us being a bigger family, we got everything we asked for. On top of his excellent customer service skills, the food was great. Much thanks to Iziah and cook crew!!
Atmosphere: 5
Food: 5
Service: 5
Iziah was great😎👍
Atmosphere: 5
Food: 5
Service: 5
We walked in tonight with our large party of 8 and Iziah was the one who helped us. Typically people get frustrated when they see us walk in, but Iziah was top notch! He was so friendly and out-going and went above and beyond to make us feel welcomed! He was the most charismatic human we've met in a long time!! We will definitely be back!!! Thank you for your kindness and for being so friendly!! 😊
Atmosphere: 5
Food: 5
Service: 5
I would leave zero stars if possible. Waited over 30 minutes for two frostys. The employees were walking around. Goofing off and cursing nonstop. Tried to get our money back and it took another 15 minutes for that to happen.
Atmosphere: 1
Food: 1
Service: 1
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