Firehouse Subs Owensboro

Got large italian, Got home checked to make sure there was no mayo saw lettuce was brown not a little bit all of it after seeing that I wondered about freshness of everything. If it wasn't a 60 mile drive I would have returned it. Though in garbage 🗑... I'd like my money back $14.00 this was a Saturday around 6pm. Date purchased 1/25/25

Atmosphere: 2

Food: 1

Service: 2

Great sandwich, good service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian

They are friendly and always make great sandwiches and salads quickly. highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Smokehouse brisket was amazing! Very friendly staff! Highly recommend

Parking: Plenty

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brisket Sandwich, Cookie

While y'all is out there in your restaurant, we were out there going seeing alligators

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Italian

Always a good sub....

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hot Sauce Level 9

I love Captain Sorenson's hot sauce!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hook & Ladder

Best Salads in Owensboro!!! Get salad 2-3 times weekly. Hook & Ladder Salad & Sub is great, but Salad is exceptional. Service is EXCELLANT!!!
And we donate to First Responders!!

Parking: Easy access for both dining in and take out. Employees always have been friendly and professional which is unlike many “fast food” restaurants in Owensboro.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Engineer, Italian

There are very well-mannered and polite employees in the store stays neat and clean and they play old rock and roll who can't get along with that if you can't then you're not human!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brisket Sandwich, Turkey Bacon Ranch, Italian, Italian Sub, Cookie

Ordered take out and unfortunately did not check the order before leaving. When i got home one of the subs was missing so i called to complain. I was told i could come by tomorrow to get my “free” sub that i had already paid for. No offer to compensate me for my time or missing food. I called today and spoke with the owner who said he couldn’t offer anything extra or he would not be able to stay in business. Apparently, they make a lot of mistakes. Several months before this episode, I ordered steak and cheese, and they put cheddar cheese on the sandwich and not provolone or Swiss. I just chalked it up to a new employee who was still learning and called to let them know about the mistake. At this point, I think I will take my business elsewhere. A company should try to rectify the wrong with a customer, but apparently that is not the case with firehouse.

Food: 5

Service: 1

My favorite sandwich shop

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jamaican Turkey Sandwich, Firehouse Hero, Engineer, New York Steamer, Meatball Sandwich, Italian, Italian Sub

Sara Johnson and Kayla was amazing. We previously had to leave under unfortunate circumstances and wasn't able to get our food. I got a text from Sara after a few days giving me the option to have my wife and ours food remade or get reimbursed. They actually went out of their way to find my personal phone number and text me from their phones... This is the hallmark of customer service and they should be accommodated for this. They kept our receipt and remade our order and told us they were thinking of us during our hard time. If anyone stops by and see's them, please take note of this and show them you appreciate their hard work and efforts.

Atmosphere: 5

Food: 5

Service: 5

One of our favorite sub places. This one in particular always has a very nice an courteous staff. It's always clean. We had an italian and a turkey bacon ranch and both were very good. Highly recommend this place.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Italian

I really enjoy their contribution to the societies love of the sandwich. Every aspect of their creation is built and crafted the way a sub should be (Subway should definitely take notes). The subs are a little pricey, but every ingredient seems fresh and flavorful. I've encountered many different sub creators at Firehouse and I've never witnessed anything but professionalism from all of them. My hats off to tonight's staff, that sub made my list of all tome favorites.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brisket Sandwich, Hot Turkey & Provolone, Engineer, Italian, Italian Sub

Had Italian sub and Firehouse sub. Italian the bun was so hard my husband couldn't bite it. The Firehouse sub looked like all the meat was wadded up and thrown on. It had 1 single onion ring and a tiny tomato so thin I could see through it. Wasted money, because we didn't eat them. If you want to dine in you can't have a conversation because music is so loud. Very disappointing sense the one on Frederica st is always good.

Atmosphere: 2

Food: 1

Service: 2