The best and I mean the best bakery around. Please Koehler's don't change a thing
Beverly Bertke
They made a delicious cake for my son's college graduation! They have wonderful donuts, too!
Shirley Williams
Worst apple fritters and stale long John's. Manager is rude and disrespectful
Tim Brooks
I went this morning with my wife and 3 kids to get a couple dozen doughnuts and they charged me for each individual doughnut instead of by the dozen after I said I wanted it by the dozen multiple times I think I'll just stick with rolling pin $50 for doughnuts just isn't worth it to me when there is a lot cheaper options for doughnuts that are mediocre
Jamie Barnett
They ruined my daughters birthday cake and forgot to make the cupcakes then refused to refund the money unless I left the cake they ruined with them. I had to take the cake so that i would have something for her party I ordered 2 weeks in advance!
Susan Cavins
I've been going in and making a big order once a week for several months. We just moved back here a couple years ago and I remembered I used to like them. I was there last week and the lady who waited on me seemed super distracted. I had to repeat my order several times. When I got home I realized she had forgotten to put two jelly donuts in my bags. (Sidenote: they won't give me a box even when I order a dozen and everything gets mashed together). It had been busy, so I didn't bother calling and certainly wasn't going to drive all the way back for them. It wasn't a big deal. So I went back this morning and casually mentioned it when I came in, since I was the only person there. The same frazzled lady got really snappy and I had to ask if she was mad at me. Like, who needs attitude first thing? Not me! I wasn't MAD about the jelly donuts. Whatever. Someone else rang me up and I asked if she charged me for them this time, and the bitchy one said, "Yes, because I waited on you last week and you didn't call or come in about it." Okay, cool. You won't make it right? I've spent hundreds of dollars there and you're assuming I'm trying to rip you off? Have it your way! There are TONS of other bakeries. But for fun, let's do the math, since I'll never spend another dime there: Minimum $25 a week is $100 a month. $1200 a year. We don't plan on moving, so let's say 30 years. That's $36,000 they threw away over the cost of TWO donuts that she knew I paid for. SMART! 😂
Adam Rone
My dog recently had surgery and I came in wondering if they made anything for pups. The lady (clearly not sober at 9am) Proceeds to tell me that giving my dog chocolate is a myth. Is she out of her mind? If the Koehler's see this.. I have never been soo disappointed in a locally owned business to allow this type of negligence. I didn't come in to get your asinine opinion. ( which was absolutely off the rail) 9am Friday Oct 25th. Terrible.
lol lol lol
The employees are always willing to help me out. I love my cakes that I order from there. They are always so fresh and delicious. keep up the work girls.
Went in there today to ask about a cake. I was asking for something extremely simple and the lady behind the counter was beyond rude about it. She absolutely refused to help me with the design I was wanting for a small cake or to even offer suggestions on how to do something similar. I was extremely disappointed in the service. I go there a lot because I love their donuts but I ended up going to a corporate company which sucks because I’d rather support a smaller local chain. I hope the lady was just having a bad day and this isn’t how she handles normal customers. But sadly I probably won’t be back after this experience because I while what I wanted was simple it’s very special to me and the way I was treated broke my heart.
J S
Two for two visiting this place and the lady working seemed irritated to have to have customers in the building. Definitely friendlier service at other donut stores in town. Baked goods are delicious though, but without the customer service to match, it’s a big no for me.
Atmosphere: 1
Food: 5
Service: 1
kkirklandmartin
Delicious baked goods, but borderline rude service. I always enjoy a smile and greeting when I enter a small business like this one. Didn’t receive either of these customer service basics from the person behind the counter, nor was this person helpful. Unfortunately I won’t be back.
Atmosphere: 2
Food: 5
Service: 2
Elizabeth Mizell
Wonderful place to go get Doughnuts from. Everyone there are very nice and friendly People who works there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottle Water
Steve O
The cashier short changed me and than had an attitude about it. She threw my money across the counter to me and was very rude. This donut shop is closest to my house but there are many other donut shops that I can go to and I will from now on. I don't need to take abuse from a business. I do not serve them, the buis rss should serve and treat its customers with respect!
Always been a favorite donut stop!!
Always great service and
excellent donuts!
The best and I mean the best bakery around. Please Koehler's don't change a thing
They made a delicious cake for my son's college graduation! They have wonderful donuts, too!
Worst apple fritters and stale long John's. Manager is rude and disrespectful
I went this morning with my wife and 3 kids to get a couple dozen doughnuts and they charged me for each individual doughnut instead of by the dozen after I said I wanted it by the dozen multiple times I think I'll just stick with rolling pin $50 for doughnuts just isn't worth it to me when there is a lot cheaper options for doughnuts that are mediocre
They ruined my daughters birthday cake and forgot to make the cupcakes then refused to refund the money unless I left the cake they ruined with them. I had to take the cake so that i would have something for her party I ordered 2 weeks in advance!
I've been going in and making a big order once a week for several months. We just moved back here a couple years ago and I remembered I used to like them.
I was there last week and the lady who waited on me seemed super distracted. I had to repeat my order several times. When I got home I realized she had forgotten to put two jelly donuts in my bags. (Sidenote: they won't give me a box even when I order a dozen and everything gets mashed together). It had been busy, so I didn't bother calling and certainly wasn't going to drive all the way back for them. It wasn't a big deal.
So I went back this morning and casually mentioned it when I came in, since I was the only person there. The same frazzled lady got really snappy and I had to ask if she was mad at me. Like, who needs attitude first thing? Not me! I wasn't MAD about the jelly donuts. Whatever. Someone else rang me up and I asked if she charged me for them this time, and the bitchy one said, "Yes, because I waited on you last week and you didn't call or come in about it."
Okay, cool. You won't make it right? I've spent hundreds of dollars there and you're assuming I'm trying to rip you off? Have it your way! There are TONS of other bakeries.
But for fun, let's do the math, since I'll never spend another dime there:
Minimum $25 a week is $100 a month. $1200 a year. We don't plan on moving, so let's say 30 years. That's $36,000 they threw away over the cost of TWO donuts that she knew I paid for.
SMART! 😂
My dog recently had surgery and I came in wondering if they made anything for pups. The lady (clearly not sober at 9am)
Proceeds to tell me that giving my dog chocolate is a myth. Is she out of her mind? If the Koehler's see this.. I have never been soo disappointed in a locally owned business to allow this type of negligence. I didn't come in to get your asinine opinion. ( which was absolutely off the rail) 9am Friday Oct 25th.
Terrible.
The employees are always willing to help me out. I love my cakes that I order from there. They are always so fresh and delicious. keep up the work girls.
Restaurantji Recommends
Went in there today to ask about a cake. I was asking for something extremely simple and the lady behind the counter was beyond rude about it. She absolutely refused to help me with the design I was wanting for a small cake or to even offer suggestions on how to do something similar. I was extremely disappointed in the service. I go there a lot because I love their donuts but I ended up going to a corporate company which sucks because I’d rather support a smaller local chain. I hope the lady was just having a bad day and this isn’t how she handles normal customers. But sadly I probably won’t be back after this experience because I while what I wanted was simple it’s very special to me and the way I was treated broke my heart.
Two for two visiting this place and the lady working seemed irritated to have to have customers in the building. Definitely friendlier service at other donut stores in town. Baked goods are delicious though, but without the customer service to match, it’s a big no for me.
Atmosphere: 1
Food: 5
Service: 1
Delicious baked goods, but borderline rude service. I always enjoy a smile and greeting when I enter a small business like this one. Didn’t receive either of these customer service basics from the person behind the counter, nor was this person helpful. Unfortunately I won’t be back.
Atmosphere: 2
Food: 5
Service: 2
Wonderful place to go get Doughnuts from. Everyone there are very nice and friendly People who works there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottle Water
The cashier short changed me and than had an attitude about it. She threw my money across the counter to me and was very rude. This donut shop is closest to my house but there are many other donut shops that I can go to and I will from now on. I don't need to take abuse from a business. I do not serve them, the buis rss should serve and treat its customers with respect!
Atmosphere: 1
Food: 3
Service: 1
Loading...