I called the store before heading over to make sure they had my favorite donut. Sometimes they sell out fast. a lady that I didn’t know at the time answer the phone and I was explaining to her the donut she’s goes no and hung the phone up on me or something told me to get up and go anyway so once I get to the store, I see a whole tray full of the cinnamon roll donuts, so I asked the ladies it was three of them standing there I was like which one just answered the phone when I called to describe the donut, the lady cut me off and said no and hung the phone up on me, but there’s a tray full of the lady said that was me so I asked what was her name the name given was Rachel . She said I thought you were talking about pecan there flat and I explained you didn’t give me time to Describe the donut, you said no one hung up .She had a very bad attitude, not friendly at all customer service over the phone and inside the store was terrible with her. I’ asked could I leave my phone number so the owner could give me a call when the next time he think he might be in the store or could he just call me And she replied he’s almost never in the store, so hopefully the owner will see this message to my experience with Rachel and Rachel should keep in mind that she is the face behind someone else’s brand so you should always keep a smile be friendly and be mindful of the things you say, and do and public Because you never know who I am, that came inside. I could be a food critic. Just never know. Other ladies are a pleasure to see but Miss Rachael not so much!!!!!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 1
Casie L.
I come home from work wanting Koehler's. I purchased 2 dozen blueberry donut holes, 2 dozen glazed donut holes, one maple donut and a cinnamon role. The blueberry donut holes...both dozen...were hard. I tapped them on the table and they didn't even crumble. I'm taking them back and will drive to the east end to buy rolling pins. They are cheaper and better anyway.
Jonathan Brown
So very tasty and the staff was extremely nice.
Atmosphere: 5
Food: 5
Service: 5
Robin Hedges
Great donuts and friendly
Atmosphere: 5
Food: 5
Service: 5
Dave G
Friendly staff. Great blueberry donut holes and chocolate long johns. Definitely recommend.
Atmosphere: 4
Food: 4
Service: 4
Chris Keiser
Best Donuts in town yum!!
Mike Golini
Great donuts and still has reasonable prices. One of the better long johns around, and the jelly filled is second to none!!The best thing about it is it still has a small town atmosphere!!
Lisa Holmes
Ordered a 1/4 sheet birthday cake and was disappointed in the presentation of the cake. Someone did not know how to make rosettes/roses. The white buttercream icing was so sweet no one could hardly eat it. The chocolate cake did not taste like chocolate. They used to be good years ago, but not anymore. The donuts looked old and stale in the cases as well.
Ryan Payne
The selection isn't as varied as some other donut shops in town but their donuts are excellent and some border on what I would call gourmet donuts. They are friendly and their donuts are delicious.
Bruce Keller
Best Donuts in Owensboro !!!Love the chocolate long johnsand the Maple bacon donuts
I went this morning to get some donuts. They were hard they were not fresh and one of them had a funny taste to them. I will never go back to this place again.
A.C. Doolin
Went last week and all the donuts, eclaires, and pastries seemed old dry and stale. Donuts were sitting out in an open cabinet uncovered. Will not be going back. Kids didn't want to eat what I purchased after taking a few bites.
Nicole Harris
I grew up in the bakery industry, so I feel that I have some knowledge about baked goods. I ordered a cake from Koehler's last week and it was really good. I took it to work and all of my co-workers LOVED it. I highly recommend them and will be back.
Ken Moss
Ordered a cake for my mothers birthday. IT WAS AMAZING !!Delicious as well. Highly recommend them.Love this place !!
Jesse Thompson
I ordered a cake last week and there was mold in the middle. I called and asked to speak to the owner and was told he never comes in and they didnt have his number. This establishment is disgusting.
I called the store before heading over to make sure they had my favorite donut. Sometimes they sell out fast. a lady that I didn’t know at the time answer the phone and I was explaining to her the donut she’s goes no and hung the phone up on me or something told me to get up and go anyway so once I get to the store, I see a whole tray full of the cinnamon roll donuts, so I asked the ladies it was three of them standing there I was like which one just answered the phone when I called to describe the donut, the lady cut me off and said no and hung the phone up on me, but there’s a tray full of the lady said that was me so I asked what was her name the name given was Rachel . She said I thought you were talking about pecan there flat and I explained you didn’t give me time to Describe the donut, you said no one hung up .She had a very bad attitude, not friendly at all customer service over the phone and inside the store was terrible with her. I’ asked could I leave my phone number so the owner could give me a call when the next time he think he might be in the store or could he just call me And she replied he’s almost never in the store, so hopefully the owner will see this message to my experience with Rachel and Rachel should keep in mind that she is the face behind someone else’s brand so you should always keep a smile be friendly and be mindful of the things you say, and do and public Because you never know who I am, that came inside. I could be a food critic. Just never know. Other ladies are a pleasure to see but Miss Rachael not so much!!!!!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 1
I come home from work wanting Koehler's. I purchased 2 dozen blueberry donut holes, 2 dozen glazed donut holes, one maple donut and a cinnamon role. The blueberry donut holes...both dozen...were hard. I tapped them on the table and they didn't even crumble. I'm taking them back and will drive to the east end to buy rolling pins. They are cheaper and better anyway.
So very tasty and the staff was extremely nice.
Atmosphere: 5
Food: 5
Service: 5
Great donuts and friendly
Atmosphere: 5
Food: 5
Service: 5
Friendly staff. Great blueberry donut holes and chocolate long johns. Definitely recommend.
Atmosphere: 4
Food: 4
Service: 4
Best Donuts in town yum!!
Great donuts and still has reasonable prices. One of the better long johns around, and the jelly filled is second to none!!The best thing about it is it still has a small town atmosphere!!
Ordered a 1/4 sheet birthday cake and was disappointed in the presentation of the cake. Someone did not know how to make rosettes/roses. The white buttercream icing was so sweet no one could hardly eat it. The chocolate cake did not taste like chocolate. They used to be good years ago, but not anymore. The donuts looked old and stale in the cases as well.
The selection isn't as varied as some other donut shops in town but their donuts are excellent and some border on what I would call gourmet donuts. They are friendly and their donuts are delicious.
Best Donuts in Owensboro !!!Love the chocolate long johnsand the Maple bacon donuts
Restaurantji Recommends
I went this morning to get some donuts. They were hard they were not fresh and one of them had a funny taste to them. I will never go back to this place again.
Went last week and all the donuts, eclaires, and pastries seemed old dry and stale. Donuts were sitting out in an open cabinet uncovered. Will not be going back. Kids didn't want to eat what I purchased after taking a few bites.
I grew up in the bakery industry, so I feel that I have some knowledge about baked goods. I ordered a cake from Koehler's last week and it was really good. I took it to work and all of my co-workers LOVED it. I highly recommend them and will be back.
Ordered a cake for my mothers birthday. IT WAS AMAZING !!Delicious as well. Highly recommend them.Love this place !!
I ordered a cake last week and there was mold in the middle. I called and asked to speak to the owner and was told he never comes in and they didnt have his number. This establishment is disgusting.