I would rate lower but they do not have negative stars. Had a 6 pm reservation for a party of 15. Arrived a bit early but an hr later still not seated. Asked the hostess how much longer since they had seated 2 other large parties that had reservations after ours. Was told as soon as the group of 4 finished since they were seated in the middle of the tables the manger was going seat us in. Asked to speak with him and his excuse was the same and that the hostess' weren't allowed to change his seating schedule. Offered free appetizers. Said it wouldn't be fair to have one of the other parties that had been seated to move. We didn't ask him to do that. We asked to be seated but All he'd say was were waiting on the group to finish. His hostess staff should have asked him what to do b4 seating the other 2 parties. Needless to say we left and ate at Fetta Specialty Pizza & Spirits that was a block away. We're were seated immediately at Fetta all together even tho they were quiet full and busy with to go orders. They had awesome pizza, staff, and most importantly great customer service. OUR GROUP WILL NEVER EAT AT MELLOW MUSHROOM IN OWENSBORO, KY AGAIN. HORRIBLE CUSTOMER SERVICE & HORRIBLE MANAGEMENT.
Service: 1
hayley
my sister had a 6 pm reservation for around 15-20 and they got there around 5:30 and waiting a full hour to be seated. several other big parties came in and was seated before them. when my mother and sister tried talking to the manager all he offered was free appetizers and seats when they became available. nothing else was done beside a half explanation. horrible accountability
Atmosphere: 1
Service: 1
Michael Turkov
Really fresh and good flavor pizza
Atmosphere: 5
Food: 5
Service: 5
Emma Marshall
Food was decent, it was busy in there and our server got my order wrong. Think he forgot about us for a bit too
Atmosphere: 4
Food: 4
Service: 3
Micheal Knight
Very good food, excellent service and very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Kenneth Connell
Great tasting new menu items with Hot honey, asked for some to put on pizza as well and it made a good pizza even better.
Atmosphere: 4
Food: 5
Service: 5
Tina Blissitt
ON POINT! Go here! The pizza was top notch and our server was too. Loved the art and atmosphere. I had been craving a GOOD pizza and was blown away! It was just what I was dreaming about! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Joshua Murray
While our experience didn’t meet our expectations, the staff went above and behind to make things right to show they value their customers. I will continue to bring my business to Mellow and continue to enjoy their pizza 😀
Food: 5
Corey Durham
Great pizza. We tried the Maui Wowie and mixed it with the Pacific Rim. It was awesome. The Maui Wowie has pesto sauce instead of pizza sauce along with jerk chicken. It is great. The pacific rim is good also. We also had the pretzel bites with spicy beer cheese. It was superb. Service was very good.
Atmosphere: 5
Food: 5
Service: 5
Tim Hill
We walked from our hotel. Very convenient to the water front area. Pizza was excellent and service was very friendly. Highly recommended.
Love this place and their crush they use for everything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage and Pepperoni Pizza, Pretzel Bites with Beer Cheese
Judith Fisher
Our server seemed distracted, and didn't seem happy to be there at all. We were a party of 10, had made reservations to celebrate a Golden Birthday, so we made the most of it. We were allowed to bring in our own cake, which was nice, and gave our server some.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sausage and Pepperoni Pizza, Build Your Own Calzone, Spinach Artichoke Dip, Meatballs, Meat Pizza
Michael Ritchey
Food was great our bartender Mattie was absolutely awesome their stout selection on tap was great as well
Atmosphere: 5
Food: 5
Service: 5
John Honnold
Very nice, clean, relaxed place with a good menu and great beer and cocktail selection.
I would rate lower but they do not have negative stars. Had a 6 pm reservation for a party of 15. Arrived a bit early but an hr later still not seated. Asked the hostess how much longer since they had seated 2 other large parties that had reservations after ours. Was told as soon as the group of 4 finished since they were seated in the middle of the tables the manger was going seat us in. Asked to speak with him and his excuse was the same and that the hostess' weren't allowed to change his seating schedule. Offered free appetizers. Said it wouldn't be fair to have one of the other parties that had been seated to move. We didn't ask him to do that. We asked to be seated but All he'd say was were waiting on the group to finish. His hostess staff should have asked him what to do b4 seating the other 2 parties. Needless to say we left and ate at Fetta Specialty Pizza & Spirits that was a block away. We're were seated immediately at Fetta all together even tho they were quiet full and busy with to go orders. They had awesome pizza, staff, and most importantly great customer service. OUR GROUP WILL NEVER EAT AT MELLOW MUSHROOM IN OWENSBORO, KY AGAIN. HORRIBLE CUSTOMER SERVICE & HORRIBLE MANAGEMENT.
Service: 1
my sister had a 6 pm reservation for around 15-20 and they got there around 5:30 and waiting a full hour to be seated. several other big parties came in and was seated before them. when my mother and sister tried talking to the manager all he offered was free appetizers and seats when they became available. nothing else was done beside a half explanation. horrible accountability
Atmosphere: 1
Service: 1
Really fresh and good flavor pizza
Atmosphere: 5
Food: 5
Service: 5
Food was decent, it was busy in there and our server got my order wrong. Think he forgot about us for a bit too
Atmosphere: 4
Food: 4
Service: 3
Very good food, excellent service and very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Great tasting new menu items with Hot honey, asked for some to put on pizza as well and it made a good pizza even better.
Atmosphere: 4
Food: 5
Service: 5
ON POINT! Go here! The pizza was top notch and our server was too. Loved the art and atmosphere. I had been craving a GOOD pizza and was blown away! It was just what I was dreaming about! Thank you!
Atmosphere: 5
Food: 5
Service: 5
While our experience didn’t meet our expectations, the staff went above and behind to make things right to show they value their customers. I will continue to bring my business to Mellow and continue to enjoy their pizza 😀
Food: 5
Great pizza. We tried the Maui Wowie and mixed it with the Pacific Rim. It was awesome. The Maui Wowie has pesto sauce instead of pizza sauce along with jerk chicken. It is great. The pacific rim is good also. We also had the pretzel bites with spicy beer cheese. It was superb. Service was very good.
Atmosphere: 5
Food: 5
Service: 5
We walked from our hotel. Very convenient to the water front area. Pizza was excellent and service was very friendly. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love this place and their crush they use for everything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage and Pepperoni Pizza, Pretzel Bites with Beer Cheese
Our server seemed distracted, and didn't seem happy to be there at all. We were a party of 10, had made reservations to celebrate a Golden Birthday, so we made the most of it. We were allowed to bring in our own cake, which was nice, and gave our server some.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sausage and Pepperoni Pizza, Build Your Own Calzone, Spinach Artichoke Dip, Meatballs, Meat Pizza
Food was great our bartender Mattie was absolutely awesome their stout selection on tap was great as well
Atmosphere: 5
Food: 5
Service: 5
Very nice, clean, relaxed place with a good menu and great beer and cocktail selection.
Atmosphere: 5
Food: 5
Service: 5
Nice pizza joint.
Atmosphere: 5
Food: 4
Service: 5
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