Subway
3470 New Hartford Rd, Owensboro
(270) 240-1051
Recent Reviews
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It's subway. Who doesn't love a subway sandwich. But I will make a complaint in hopes of getting this fixed.
Whether I order online or dine in, they don't accept coupons. None of them. It almost seems like a bait and switch. I get coupons in the mail and some online, and I have never been able to use any of them. I understand the term 'independently owned' and those coupons actually say, not available in all stores.
So, the prices seem to be out of control, and the local stores had stainless steel, rolling doors installed that blockes the customers view of their sandwich being made in the first stages assembly . I don't know if they are still there, I haven't been back in months .
Atmosphere: 4
Food: 4
Service: 5
Food was perfect and Zachary made my day with his service and kindness unironically give that man a raise !
Atmosphere: 5
Food: 5
Service: 5
I sent someone to pick up a 6 in turkey sub for me. Gave them a gift card to use. They returned and said the young lady wouldn't accept the gift card that it was not a gift card but rather it was for points??? It says clearly on it that it's gift card!
Leaving that side:
When I opened the sandwich it barely had any veg on it. A few sprigs of spinach, about 3 pieces of lettuce...I ordered everything so it should have been loaded. They had mashed the sandwich down practically flat (which was easy to do considering they had put hardly anything on it). It was way too salty! I threw most of it away. It was pitiful! It cost close to $10.
I'll never go to subway again!
Poor customer service, inferior product! Definitely would not recommend!
It's been over a month since I posted this about Subway and contacted them as well... totally no response. This tells me all that I need to know about the owners
Food was good, but employees were fairly slow they may have just been new
Vegetarian options: They have salads, wraps, and sandwiches all available vegetarian.
Dietary restrictions: Completely up to you what goes on your food
Parking: Small free lot
Kid-friendliness: Plenty of options for picky eaters
Wheelchair accessibility: Ramp to door and handicap spots
Atmosphere: 4
Food: 5
Service: 4
I sent someone to pick up a 6 in turkey sub for me. Gave them a gift card to use. They returned and said the young lady wouldn't accept the gift card that it was not a gift card but rather it was for points??? It says clearly on it that it's gift card!Leaving that side:When I opened the sandwich it barely had any veg on it. A few sprigs of spinach, about 3 pieces of lettuce...I ordered everything so it should have been loaded. They had mashed the sandwich down practically flat (which was easy to do considering they had put hardly anything on it). It was way too salty! I threw most of it away. It was pitiful! It cost close to $10.I'll never go to subway again!Poor customer service, inferior product! Definitely would not recommend!
Good food and fast
Atmosphere: 5
Food: 5
Service: 5
December 28th coupons were ordered to be taken by all subway franchise owners..
Atmosphere: 1
Food: 1
Service: 1
Lettuce, green peppers looked rough... tomatoes were horrible. Guy was nice. I called his attention to maybe they might want to walk over to customer side and look how horrible vegs abd vegs appear. His comment " cause air hits it"...
The Redheaded woman that took care of me was awesome, dine in area was clean, sandwich was perfect. They definitely set the example of what a great experience should be like at a Subway.Sorry I didn't remember your name but your customer service was perfect! Thanks for suggesting the Parmesan cheese it was a good addition.(I definitely recommend the Philly Sub)
Parking: Clean parking lot free of debris or trash.
Atmosphere: 5
Food: 5
Service: 5
Won't honor its own company's coupons will never be back in im spending 14 on a sub I want a good sub .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Poor Management.
Atmosphere: 1
Food: 1
Service: 1
Prices are more expensive than before but they offer variety of healthier food to eat
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich, Elite Chicken
I ordered one 6" and one foot long. I was not asked about the bread he just picked up a 6" that was cut, an laid a foot long to the side. I ordered the cold cut for both. Gave him the instructions on both. I went straight home, 15 min drive. My husband's foot long an my 6 inch was hard. VERY hard to bite an chew. We both love Subway but today's sandwiches left us very disappointed an upset.
This Subway surpassed all my expectations. The staff was super friendly, knowledgeable, made sure my order was correct and didn't give me the raised eyebrows when I requested certain combinations on my subs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Love Subway food. Prices could be better.
Atmosphere: 5
Food: 5
Service: 5
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