My wife makes the best home made biscuits on the East Side of the Mississippi River!
Atmosphere: 5
Food: 5
Service: 5
Eric Frost
The family went to dinner there and the service was good and the place was clean, the young man who I think was manager took our order, he was very friendly. The food was good but the fries were a little too salty.
Atmosphere: 5
Food: 4
Service: 5
Tonya Davis
Drive thru was 10 cars deep however, fast and fresh.
Atmosphere: 5
Food: 5
Service: 5
Dianne White
Someone who appeared to be the manager was standing right outside the door smoking when we arrived. As we got out of our car, he went into the restaurant and got behind the counter and unfortunately was the one serving the food we would be eating. Upon getting our food, There was only one table out of the entire restaurant that was clean. There was one corner of the restaurant that had chairs up on the table… Not sure if they were working to repair something or if they had just mopped that area of the floor... doubtful. As we were leaving, the manager was standing back at the door smoking again. Had he used his time to wipe down some tables and improve the eating area, it would've been a much better use of his time. The food was just average. Will not be back.
Atmosphere: 1
Food: 2
Service: 3
Chelsea Marie
Man at the window was rude, immediately told us they were CLOSING and nothing else in a very curt manner. Arrived at 8:57, and they refused to take our order. Do they close at 9 or is that just a suggestion? Won’t be coming back to this location. We only wanted two large fries. Arby’s got our patronage instead.
Chelsea Hotelling
Man at the window was rude, immediately told us they were CLOSING soon and nothing else in a very curt manner. Arrived at 8:57, and they refused to take our order. Do they close at 9 or is that just a suggestion? Won’t be coming back to this location.
Atmosphere: 1
Food: 5
Service: 1
Chris Slone
A lot of people overlook consistency as a big key to success. I can tell you consistency is a huge part of success. Another morning at Prestonsburg Hardees and I came in and they were having some work done on air conditioner and of course, lawn care was being done, but no matter what’s going on I get the same great service and great food at a price that I can only call value.
So many other places I walk in and I get that look on their face as though they’re asking, why are you here?
Here at the Prestonsburg Hardees, when I walk in I get a smile and a welcome. I am probably feel more welcome here than I do at home. Great food great value great service.
Atmosphere: 5
Food: 5
Service: 5
marshal
Terrible. Milkshake and Tea tasted like water, plus the milkshake’s lid was broken. Burger was terrible, meat was dry, barely any condiments. Staff was rude. Do not come here.
Atmosphere: 1
Food: 1
Service: 1
Karen Spradlin
My mother and I recently visited for breakfast, which had previously been a pleasant experience. However, this time the chicken biscuit was overcooked, my mother was incorrectly charged for a medium Coke instead of receiving a complimentary water cup, and I was initially informed that I could not add cheese to my order due to a coupon issue. When I requested the cheese on the side, the situation became increasingly unsatisfactory. Upon bringing these concerns to the manager's attention, I was dismayed to be referred to in a dismissive manner and told that another manager would handle my complaint. Although the second manager made an effort to rectify the situation, I was left feeling embarrassed and wondering why the quality of the food and service had been so subpar, particularly given that we were paying customers expecting a certain level of quality. Do not recommend anymore.
Atmosphere: 1
Food: 1
Service: 1
Michelle Fitch
I went to Hardee’s tonight around 8:30pm I ordered a meal number 10 plain made it a large. Then I got 3 chicken sandwiches plain. When I checked them they were soggy and burnt. I called the restaurant to tell them about the food and they hung up on me two times. When my mother called back to tell them she was going to post the pics of the food on here they didn’t care and raised their voice so she raised hers back. It’s a shame you go somewheres to eat and they treat you like you’re less than them. These food workers get by with their disrespect while demanding you show them respect. It’s even worse when they have a manager that supports this type of behavior.
Dined in yesterday with my sister. It’s usually fairly clean there and the food is usually pretty good. But not yesterday dried up burger patties and a little thin ham and cheese sandwich. I’m talking two little thin pieces of ham. And flies!!!! Were flying around and on the tables. I suggested eating there and it turned out to be a big disappointment. It was my birthday also. So there’s that. That was not a good experience. I apologized to my sister for picking that place. A lot of the food was thrown away. Do better.
Atmosphere: 1
Food: 1
Service: 4
Melinda Chandler
Clean restaurant. Friendly employees and good food.
Kim Phipps
Hardee’s has really taken a nose dive in quality and quantity. That being said, watching the front counter girl (long blond hair, fake eye lashes, early 20s) stick her hand up her shirt to get her vape from her bra, take two puffs and return it to the same place then handle food was enough to gross me out. We dined in and watched her do it 6 times in a 30 minute period. Besides that there were 8 people “working” and only 1 making the food in the back.
Don’t waste your time, the food was gross.
Atmosphere: 1
Food: 1
Service: 1
Sammy welch AKA:Superman
A very good place to eat
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Fingers
Ashley Vanhoose
The outer part of all 5 biscuits ordered were hard around the edge and had to be picked off wasting 75% of the biscuit... Leaving a very tiny portion of biscuit to eat.
My wife makes the best home made biscuits on the East Side of the Mississippi River!
Atmosphere: 5
Food: 5
Service: 5
The family went to dinner there and the service was good and the place was clean, the young man who I think was manager took our order, he was very friendly. The food was good but the fries were a little too salty.
Atmosphere: 5
Food: 4
Service: 5
Drive thru was 10 cars deep however, fast and fresh.
Atmosphere: 5
Food: 5
Service: 5
Someone who appeared to be the manager was standing right outside the door smoking when we arrived. As we got out of our car, he went into the restaurant and got behind the counter and unfortunately was the one serving the food we would be eating. Upon getting our food, There was only one table out of the entire restaurant that was clean. There was one corner of the restaurant that had chairs up on the table… Not sure if they were working to repair something or if they had just mopped that area of the floor... doubtful. As we were leaving, the manager was standing back at the door smoking again. Had he used his time to wipe down some tables and improve the eating area, it would've been a much better use of his time. The food was just average. Will not be back.
Atmosphere: 1
Food: 2
Service: 3
Man at the window was rude, immediately told us they were CLOSING and nothing else in a very curt manner. Arrived at 8:57, and they refused to take our order. Do they close at 9 or is that just a suggestion? Won’t be coming back to this location. We only wanted two large fries. Arby’s got our patronage instead.
Man at the window was rude, immediately told us they were CLOSING soon and nothing else in a very curt manner. Arrived at 8:57, and they refused to take our order. Do they close at 9 or is that just a suggestion? Won’t be coming back to this location.
Atmosphere: 1
Food: 5
Service: 1
A lot of people overlook consistency as a big key to success. I can tell you consistency is a huge part of success. Another morning at Prestonsburg Hardees and I came in and they were having some work done on air conditioner and of course, lawn care was being done, but no matter what’s going on I get the same great service and great food at a price that I can only call value.
So many other places I walk in and I get that look on their face as though they’re asking, why are you here?
Here at the Prestonsburg Hardees, when I walk in I get a smile and a welcome. I am probably feel more welcome here than I do at home. Great food great value great service.
Atmosphere: 5
Food: 5
Service: 5
Terrible. Milkshake and Tea tasted like water, plus the milkshake’s lid was broken. Burger was terrible, meat was dry, barely any condiments. Staff was rude. Do not come here.
Atmosphere: 1
Food: 1
Service: 1
My mother and I recently visited for breakfast, which had previously been a pleasant experience. However, this time the chicken biscuit was overcooked, my mother was incorrectly charged for a medium Coke instead of receiving a complimentary water cup, and I was initially informed that I could not add cheese to my order due to a coupon issue. When I requested the cheese on the side, the situation became increasingly unsatisfactory. Upon bringing these concerns to the manager's attention, I was dismayed to be referred to in a dismissive manner and told that another manager would handle my complaint. Although the second manager made an effort to rectify the situation, I was left feeling embarrassed and wondering why the quality of the food and service had been so subpar, particularly given that we were paying customers expecting a certain level of quality. Do not recommend anymore.
Atmosphere: 1
Food: 1
Service: 1
I went to Hardee’s tonight around 8:30pm I ordered a meal number 10 plain made it a large. Then I got 3 chicken sandwiches plain. When I checked them they were soggy and burnt. I called the restaurant to tell them about the food and they hung up on me two times. When my mother called back to tell them she was going to post the pics of the food on here they didn’t care and raised their voice so she raised hers back. It’s a shame you go somewheres to eat and they treat you like you’re less than them. These food workers get by with their disrespect while demanding you show them respect. It’s even worse when they have a manager that supports this type of behavior.
Restaurantji Recommends
Dined in yesterday with my sister. It’s usually fairly clean there and the food is usually pretty good. But not yesterday dried up burger patties and a little thin ham and cheese sandwich. I’m talking two little thin pieces of ham. And flies!!!! Were flying around and on the tables. I suggested eating there and it turned out to be a big disappointment. It was my birthday also. So there’s that. That was not a good experience. I apologized to my sister for picking that place. A lot of the food was thrown away. Do better.
Atmosphere: 1
Food: 1
Service: 4
Clean restaurant. Friendly employees and good food.
Hardee’s has really taken a nose dive in quality and quantity. That being said, watching the front counter girl (long blond hair, fake eye lashes, early 20s) stick her hand up her shirt to get her vape from her bra, take two puffs and return it to the same place then handle food was enough to gross me out. We dined in and watched her do it 6 times in a 30 minute period.
Besides that there were 8 people “working” and only 1 making the food in the back.
Don’t waste your time, the food was gross.
Atmosphere: 1
Food: 1
Service: 1
A very good place to eat
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Fingers
The outer part of all 5 biscuits ordered were hard around the edge and had to be picked off wasting 75% of the biscuit... Leaving a very tiny portion of biscuit to eat.
Atmosphere: 5
Food: 3
Service: 5
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