McDonald's

1178 N Lake Dr, Prestonsburg
(606) 886-1223

Recent Reviews

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Nichole Ash

Absolute worst night shift I ever seen including the manager will be reported to corporate in the morning, I bet that , your workers sling my food and talked awful after u went to your car to get on your phone , I am reporting bet you

Dale Owens

We have always went to this store cause we have had no problems we drive by the on on the hill to go extra miles cause its never right we have ordered carmal ice coffee these last 3 times now its been made different so if i wanted carmal ice drink with no coffee id order it but it has no coffee tast and looks realy light color i guess il have to go to martin store and see what theirs look like ,i was told it was made right

Atmosphere: 3

Food: 1

Service: 2

Kierah

Good place to eat if you hate food or eating and want the wrong order almost every time.

Atmosphere: 1

Food: 1

Service: 1

Michael Hendrix

They forgot my fish sandwich I ordered. I should have checked my bag before I drove off.

Atmosphere: 3

Food: 1

Service: 3

Brian Osborne

Just McDonald's nothing great, nothing bad.

Atmosphere: 3

Food: 3

Service: 3

BrayH212

Hair in my McFlurry, KILL YOURSELF!

Atmosphere: 1

Food: 1

Service: 1

Melinda Chandler

Rude management

Atmosphere: 2

Food: 2

Service: 1

Sarah Serio

Friendly drive through girls, had a great experience. Thank you for working hard and being quick

Atmosphere: 5

Food: 5

Service: 5

Jaylan Hall

Sat in the drive thru with my husband for over FIFTEEN minutes wanting only a sweet tea, not one person ever tried to take our order. Pulled up to the window, again no one. Called, nothing!!! Store full of workers but by that point no one wants their sweet tea so we left.

Atmosphere: 1

Food: 1

Service: 1

KewlChick “KewlChick”

Ripoff
The restaurant is closed yet the app took my money and said I picked up my order. Also took my coupon.
The other local McDonald's will not honor it. Which is ridiculous. Once you click that coupon you can NOT reuse it.

Atmosphere: 1

Food: 2

Service: 1

Logan Rowe

The place was a little bit busy. We had to wait 10 minute, but finally they got our order right

carl hughes

Cold food,,,,, missing nuggets last 3 visits.....reheated FRIES!!!! DO BETTER!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Tara Hughes

This is the third time I’ve gotten food from there and and been short nuggets all three times the first time it was one so insane thing time it was one I mean no it was pissed off. I didn’t say anything and tonight it’s 2.. if you don’t wanna off of the deals deals I don’t screw us over because you don’t wanna offer the deal

Brittany

Every other day I order the exact same thing (super easy only has 3 items) and every time they get it wrong, or in this case burn the food and serve it to customers. I am talking charcoal burnt. A simple bagel. It has been like this the entire year and I cannot recollect a sorry for the inconvenience or any kind gesture for the constant mistakes.

Atmosphere: 1

Food: 1

Service: 1

David Newsome

The workers are very nice, they are. BUT always ask for a straw with your drink, always ask for napkins, salt, ketchup, a spoon if you need one, because there's a good chance you wont get these things if you dont check and ask. Also ask for fries that are actually hot. Their fries are great when they are hot, lousey when cold.

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