McDonald's

$ • Fast Food, Coffee Shops, Burgers

Hours:
584 Village Dr, Prestonsburg
(606) 886-3442

About McDonald's

McDonald's is a great place to stop while traveling, with fantastic customer service and a nice, clean environment. The restaurant has plenty of parking and is kid-friendly, making it a good choice for families. However, some food items have received mixed reviews. While many enjoy the breakfast options, like a biscuit and gravy with a piece of steak, others have reported issues, such as receiving a semi-cooked and cold McChicken. Fortunately, the manager handled this situation well by providing a freshly prepared replacement and complimentary apple pie. Additionally, there are concerns about the availability of ice cream, as the shake machine is often out of service. Overall, McDonald's remains a popular choice, but customers may want to consider these experiences when visiting.

Customers' Favorites

McDonald's Reviews

2.7
175 ratings
Restaurantji Rating
5
22%
4
13%
3
13%
2
7%
1
45%
Food
2.9
Atmosphere
3.0
Service
2.8

Share your opinion about McDonald's

Restaurantji Rating

The food is just terrible & you don’t even get what you pay for. 🤷🏻‍♀️🤦🏻‍♀️

Possibly the worst McDonald’s I’ve ever been in. Manager was terribly rude and condescending. Sloppy, disgusting place with zero customer service skills or any passion for what they do.

Can guarantee your food will be wrong. Would not recommend.

Read All Reviews(175)

Ratings

Menu

Add a Menu

Photos

Add a Photo
McDonald's
McDonald's
View All Photos

Hours

Monday 4:30AM - 11PM
Tuesday 4:30AM - 11PM
Wednesday 4:30AM - 11PM
Thursday 4:30AM - 11PM
Friday 5AM - 11PM
Saturday 5AM - 11PM
Sunday 5:30AM - 11PM
Updated on: