McDonald's

584 Village Dr, Prestonsburg
(606) 886-3442

Recent Reviews

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Hunter Fraley

The service here is 0 stars. I went through the drive-thru one day. We ordered four 20-piece nuggets (big family), and they forgot two 20-pieces, so I parked and went inside. They said that I was lying and that they put them in there. I wasn't just going to give up like that, so eventually, some worker (manager/employee) I can't remember— said, "JUST GIVE HIM THE NUGGETS. HE'S A WASTE OF TIME!" So all the workers were just glaring at me while they got the nuggets. Then they said they would flag my car for being a scam (they did nothing). I would not recommend this place. There are very long wait times.

Atmosphere: 2

Food: 2

Service: 1

Bobo tammie Whitt

The online listing says they open at 5:30 am on Sunday and I went there to get breakfast and the place was closed..I asked the manager why wasn't she open and she said.....no we don't open until 6 30 am ....I explained to her that it's says 5:30 online...she said I don't know why it says that...but we don't open until 6 30 am.
As I pulled out there's 5 more cars in line besides me....so she did wait on us. But she didn't want to..... very rude and disrespectful manger....upon hill beside Walmart.

Atmosphere: 1

Food: 5

Service: 1

E. “KewlChick”

The food is usually your average McDonald's. The service is not always up to par but it's McDonald's.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: World Famous Fries, Egg Mcmuffin, Hamburger, Sausage Mcmuffin

Connie Bland

Slow , drink area was dirty. Too expensive for the little amount of food you get.

Atmosphere: 3

Food: 2

Service: 3

Calli

The food was still raw and bleeding, very slow service, poor attitude, extremely rude, the mcnuggets we got was a 20 piece instead of a 20 piece we got a 12 piece, there was only one lady that was nice and we appreciated her patience.

Atmosphere: 1

Food: 1

Service: 1

Andrew Combs

food still raw and bleeding, slow service, poor attitude, extremely rude, mcnuggets weren’t 20 piece we got a 12 piece, only one lady was nice and we appreciated her patience.

Atmosphere: 1

Food: 1

Service: 1

Ben Welch

Incompetent. Can't get an order right. Often rude. Food made me sick.

Atmosphere: 1

Food: 1

Service: 1

Shanna Perdue

It's mc. Donald's

Atmosphere: 4

Food: 4

Service: 4

Shannon Nobles

Never had an experience as I did with this McDonalds. We went through the drive through and grabbed something cheap and simple. We told them no pickles. We got to our hotel to realize theee was pickles on them after I took a bite. I’m highly allergic to cucumbers. When my husband called to tell them about the mistake. The lady replied with “bring them back and we will pick them off for you”. We was shocked with her reply. So he asked for the manager when she replied she was the manager. Luckily. I’m ok!! But what if I got more then I could have handled and her reply was “I’ll pick them off for you” instead of bring them back and we will remake them for you!!!

Samuel Hale

Can't get simple orders correct. They keep putting cheese on sausage egg biscuits for some reason.

Atmosphere: 1

Food: 1

Service: 1

Wendy Cook

Love stopping here for breakfast on Sunday morning before church. I always get the same thing( a biscuit and Gravy with a piece of steak). There's usually not a wait. The staff is on point and get the food out fairly quick

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcflurry with M&M's Candies, Sausage Burrito, Strawberry & Crème Pie, Mcdouble, Deluxe Crispy Chicken Sandwich, Big Mac

Conley Gannon

Placed an order and it went over the delivery time. I then call customer service and they say the location is still making my order. It had been over 40 mins at this time. At about 1 and a half hours i got my food and everything was cold. I was not very happy. I paid around 70 dollars for something that really wasn't worth eating.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: World Famous Fries, Mcdouble, Hamburger, Chicken Mcnuggets, Big Mac

Aspen Dye

took them 20 minutes to make two biscuits. and they were all hateful and on their phones.

Service: 1

William Martin

Just a nasty place anymore need some serious changes

Atmosphere: 1

Food: 1

Service: 1

Brian Grimstead

I just went through the drive through

Parking: Plenty of parking space

Wheelchair accessibility: Yes

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: World Famous Fries, Mcdouble, Big Mac, Crispy Chicken Sandwich

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