Wendy's

748 N Lake Dr, Prestonsburg
(606) 886-1492

Recent Reviews

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Heather

Food is never right. You wait forever Wendys (this location) was great when it first opened at the newer location.

Atmosphere: 1

Food: 1

Service: 1

Jennifer M (Vi)

Ordered our meal to dine in and so help me Lord, everything was ice cold. It also took forever to place the order

Food: 1

Service: 1

Josh Friend

Very slow. Took forever to get food. Under staff badly. Messed up food 3 times. But have been there another time and had a decent experience.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: French Fries, Son of Baconator, Baconator Fries

Johnathan Edwards

Couldn't get something right if it was a turn.

Atmosphere: 1

Food: 4

Service: 1

Tracy Robinson

I'm an Uber driver for one their address is not where their location is and it needs to be updated
This is downtown Pikeville Wendy's location I came in to pick up an order this lady was standing there her name is Kay and she was on her phone and she's supposed to be a manager you're not supposed to be on your phone while you're working and it's okay for them to do that while they are touching my customers food no I do not agree with that and I will not tolerate it

Bobo tammie Whitt

Food was delicious and awesome service well worth the money.

Atmosphere: 5

Food: 5

Service: 5

Anastasia Mathis

Worst experience at a Wendy’s. We went in to eat no clean tables, we had to clean our own, dirty floors. Our food was laid on a tray without a liner and had to wait for a bit on our food. Our fries and nuggets were on the tray and were cold by the time we got our burgers.

Atmosphere: 1

Food: 1

Service: 2

R3433AZjohna

Just go somewhere else. I lived around Prestonsburg many years ago and was back in the area visiting. I decided a walk down memory lane might be nice. Stopped by Wendy's. A mistake. The parking lot outside the entrance was littered with cigarette butts. We were "greeted" by an employee standing about 10 feet from the door smoking, "phoning", and lounging. Not an appetizing sight. We went into the restaurant and ordered a burger and fries. The burger was warm which is more than I can say for the fries, cold and soggy. The place was empty, one other patron. The floors were dirty, the trash cans were overrunning, and the staff looked more like a circus sideshow than waitstaff at a food establishment. And even though they had what seemed like 10 employees standing around, the only thing you could see was the back of their heads as they had their face buried in a phone. Awful experience. Don't waste your time.

HeatherNicole Owens

Kid-friendliness: Yes it's kid friendly

Wheelchair accessibility: Is wheel chair assessible

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Dr Pepper, 10 PC Chicken Nugget Combo, Fanta Orange, Baconator Fries

David Newsome

ALWAYS ASK FOR A STRAW FOR YOUR DRINK, ALWAYS ASK FOR A SPOON IF YOU NEED ONE, ALWAYS ASK FOR NAPKINS. Nice drive thur workers but if you dont ask and check for these things you wont get them.

kieayra haskins

My bread was molded

Atmosphere: 1

Food: 1

Service: 4

Lexi Combs

I ordered 3 potatoes with bacon sour cream and butter I received 2 potatoes with just bacon.

Service: 2

Gavin Stephens

The burger was 🔥 everything was hot and tasted amazing I would recommend this Fr.

Atmosphere: 4

Food: 4

Service: 4

Deb Newsome

Could be a little faster.

Kid-friendliness: Very kid friendly

Atmosphere: 5

Food: 4

Service: 4

Lisa Ruell

Very very very very very very very very very very very slow

Atmosphere: 3

Food: 4

Service: 2

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