Wendy's
748 N Lake Dr, Prestonsburg
(606) 886-1492
Recent Reviews
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Worst experience at a Wendy’s. We went in to eat no clean tables, we had to clean our own, dirty floors. Our food was laid on a tray without a liner and had to wait for a bit on our food. Our fries and nuggets were on the tray and were cold by the time we got our burgers.
Kid-friendliness: Yes it's kid friendly
Wheelchair accessibility: Is wheel chair assessible
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dr Pepper, 10 PC Chicken Nugget Combo, Fanta Orange, Baconator Fries
ALWAYS ASK FOR A STRAW FOR YOUR DRINK, ALWAYS ASK FOR A SPOON IF YOU NEED ONE, ALWAYS ASK FOR NAPKINS. Nice drive thur workers but if you dont ask and check for these things you wont get them.
My bread was molded
Atmosphere: 1
Food: 1
Service: 4
I ordered 3 potatoes with bacon sour cream and butter I received 2 potatoes with just bacon.
Service: 2
The burger was 🔥 everything was hot and tasted amazing I would recommend this Fr.
Atmosphere: 4
Food: 4
Service: 4
Could be a little faster.
Kid-friendliness: Very kid friendly
Atmosphere: 5
Food: 4
Service: 4
Very very very very very very very very very very very slow
Atmosphere: 3
Food: 4
Service: 2
Couldn't get waited on. So i left
Atmosphere: 3
Food: 4
Service: 2
Food was excellent, I came in before close & placed my order. Everyone was very friendly. Only complaint I have is I ordered a #10, which got mistaken for a #3. Overall great experience, employees just need to pay a little more attention. 4/5.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
It was great. The food was good, The place looked clean, Only problem was the waiters forgot to give us our nuggets but other than that was good. Definitely recommend
Atmosphere: 4
Food: 5
Service: 4
Whoever the manager is right now needs to be replaced. Left me waiting at the drive thru speaker for 5 minutes with no acknowledgement. Went inside and the two teens running the front fulfilled two or three orders in the time it took the manager at the window to do even one order for the person that was behind me in line at the speaker. They need to promote those teens to management instead.
Service: 2
chocolate frosty was out, said vanillas fine they hand me a berry ice cream? fries cold and no salt at 10:30. service looked like the recovery center taking money at the window worst wendys ive ever been too ong
Atmosphere: 1
Food: 1
Service: 1
Took my daughter out for a set down meal, waited for longer than normal. No big deal although hardly anyone is in the drive thru or the lobby. Got our food baconator and son of baconator the larger sandwich had two slices of meat small as a slice of cheese that was burnt hard as the bacon which would break your teeth. Asked the worker behind the counter to fix the issue she said it looks that way cause they ain’t no cheese. lol so I won’t be coking back to the pburg Wendy’s. Bad service bad food bad atmosphere
Atmosphere: 1
Food: 1
Service: 1
Food is either cold, burnt or just gross every time. I'm done with this location.
Atmosphere: 3
Food: 1
Service: 4
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