Went there to get 2 12 inch subs we did Drive-through option one of them was supposed to be a BLT sub with no tomato supposed to have cheese, lettuce, pickle, and chipotle sauce on it have the sandwich didn’t have pickles and the other one was supposed to be a black forest ham with everything on it besides jalapeño peppers, spinach, and onions. The sauce on it was supposed to be ranch, but they put mayonnaise on it. Instead the staff was friendly and sweet, but they made the wrong kind of mistakes on our sandwiches
Atmosphere: 4
Food: 1
Service: 2
Jeremy Springfield
Everytime I go my order is wrong. Last time I didn’t know until I got home went back and it was wrong again. Today I checked before leaving and it wasn’t toasted so I gave it back and the same sandwich was put in the toaster with the veggies and sauce on it. I hate leaving bad reviews but subway is expensive and it’s disappointing.
Atmosphere: 1
Food: 2
Service: 1
Tammy Wallace
Can't ever order anything. They either tell you it will be a minute and if you ask how long they say something like I said it will be a minute (very rude) or they close early with no explanation. Meat on your sandwich is either scarce or forgotten all together. I don't see how they're still in business!
Jennifer Hopkins
I called to make a catering order, and GM Travis was beyond helpful. He thoroughly explained what came with the sandwich trays, making my choices easier and more efficient for our company potluck. Thank you Travis, for going over and beyond. We will be calling again!
Food: 5
Service: 5
Lisa Vilt
Travis & Demarco were very friendly! It was a great experience & am happy with the improvements here!!!!
Atmosphere: 5
Food: 5
Service: 5
Sam Sharp
The folks who work here are so friendly. I eat here a lot since moving to Princeton, and I'm always impressed with how kind they are.
Atmosphere: 5
Food: 4
Service: 5
Ryan Graham
Even when closing still went above and beyond with service.
Atmosphere: 5
Food: 5
Service: 5
Jason Brinkley
Since the new management has taken over i love coming here. The employees are great and accommodating. They are truly sandwich artists.
Atmosphere: 5
Food: 5
Service: 5
sinclair alyse
Super kind staff! She fixed our own mistake from our mobile order and even threw in a cookie! Excellent customer service and good sandwiches.
Order thru the app, when I pulled up their was my vehicle and on other vehicle in drive thru, watched customers walk in while waiting in line after I’ve done ordered 45 mins ago, finally get to the window and the woman tells me she’s clearing out the lobby b4 she get to mine
Jordan Dunn
The workers were super accommodating when I was about to order after waiting in line for awhile just to realize I needed to go pick up my wife from work immediately.
They let me place my order and then come back to pick it up.
Friendly and answered my questions when I was deciding what vegetables would be good on the chicken salad I was trying for the first time.
Haven't had many good experiences at this subway the past few years so it was greatly appreciated.
Harley “Ghostette” Stone
My sandwich literally tasted gross. Like something wasn’t fresh like it’s supposed to be. I mean subway is supposed to have FRESH everything in the food.
Went there to get 2 12 inch subs we did Drive-through option one of them was supposed to be a BLT sub with no tomato supposed to have cheese, lettuce, pickle, and chipotle sauce on it have the sandwich didn’t have pickles and the other one was supposed to be a black forest ham with everything on it besides jalapeño peppers, spinach, and onions. The sauce on it was supposed to be ranch, but they put mayonnaise on it. Instead the staff was friendly and sweet, but they made the wrong kind of mistakes on our sandwiches
Atmosphere: 4
Food: 1
Service: 2
Everytime I go my order is wrong. Last time I didn’t know until I got home went back and it was wrong again. Today I checked before leaving and it wasn’t toasted so I gave it back and the same sandwich was put in the toaster with the veggies and sauce on it. I hate leaving bad reviews but subway is expensive and it’s disappointing.
Atmosphere: 1
Food: 2
Service: 1
Can't ever order anything. They either tell you it will be a minute and if you ask how long they say something like I said it will be a minute (very rude) or they close early with no explanation. Meat on your sandwich is either scarce or forgotten all together. I don't see how they're still in business!
I called to make a catering order, and GM Travis was beyond helpful. He thoroughly explained what came with the sandwich trays, making my choices easier and more efficient for our company potluck. Thank you Travis, for going over and beyond. We will be calling again!
Food: 5
Service: 5
Travis & Demarco were very friendly! It was a great experience & am happy with the improvements here!!!!
Atmosphere: 5
Food: 5
Service: 5
The folks who work here are so friendly. I eat here a lot since moving to Princeton, and I'm always impressed with how kind they are.
Atmosphere: 5
Food: 4
Service: 5
Even when closing still went above and beyond with service.
Atmosphere: 5
Food: 5
Service: 5
Since the new management has taken over i love coming here. The employees are great and accommodating. They are truly sandwich artists.
Atmosphere: 5
Food: 5
Service: 5
Super kind staff! She fixed our own mistake from our mobile order and even threw in a cookie! Excellent customer service and good sandwiches.
Still disappointing unfortunately
Restaurantji Recommends
The drive through broken and they take too long
Order thru the app, when I pulled up their was my vehicle and on other vehicle in drive thru, watched customers walk in while waiting in line after I’ve done ordered 45 mins ago, finally get to the window and the woman tells me she’s clearing out the lobby b4 she get to mine
The workers were super accommodating when I was about to order after waiting in line for awhile just to realize I needed to go pick up my wife from work immediately.
They let me place my order and then come back to pick it up.
Friendly and answered my questions when I was deciding what vegetables would be good on the chicken salad I was trying for the first time.
Haven't had many good experiences at this subway the past few years so it was greatly appreciated.
My sandwich literally tasted gross. Like something wasn’t fresh like it’s supposed to be. I mean subway is supposed to have FRESH everything in the food.
Service was very friendly and food was fresh.
Atmosphere: 5
Food: 5
Service: 5
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